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“Fantastic location”

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Hotel Am Stephansplatz
Ranked #11 of 361 Hotels in Vienna
Certificate of Excellence
Pleasanton, California
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic location”
Reviewed 24 June 2014

This hotel was located literally right next to the underground station and the St. Stephen's cathedral. Many of the rooms have a direct (and very close up) view or side view of the cathedral. Staff was helpful, breakfast was excellent. There was also a bar menu for light food at other times of day. The room had about the best air conditioning I have found in Europe. It was effective and very adjustable, as well as being quiet. The beds were very comfortable. The room was pretty large. Bathroom was huge and had a big bathtub. There was good storage available in the room.

Our room (602) did have one small glitch. It had blinds which were external to the windows, and each morning when (I think) the wind would increase, an updraft would cause the blinds to become horizontal and the room would flood with light at around 6:30 to 7 AM, requiring us to get up to manually press the button to shut them again. This would only be a problem on our floor and the one above it. The lower floors seemed to have regular internal curtains. I think that this problem could be easily solved by either putting blinds inside the windows, or just getting rid of the blinds and putting in dark curtains.

Anyway, this was a small problem and the hotel is definitely recommended.

Room Tip: To avoid the problem with the blinds, choose a room on a lower floor (5 or below).
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kazoo246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 25 June 2014
Dear guest,

thank you very much for your fiendly review.

We are very pleased to have made your holiday a special and memorable one!

Please be sure we will discuss your constructive criticism within our next mangement meeting.

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Kingston, Canada
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 June 2014

Staff are excellent, rooms are clean (if not a bit utilitarian, but hey, this is a mid-range European hotel) and of course, the location cannot be beat. The morning breakfast is great, and servers are prompt and cheerful. Definitely recommend!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Paul154992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 25 June 2014
Dear Paul,

thank you very much for your positive review.

We are very happy to have made your holiday a memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 June 2014

We enjoyed our stay at this hotel very much. The staff were very friendly and helpful, the rooms comfortable and spotlessly clean with lovely views of the cathedral, and the breakfasts absolutely delicious. Thoroughly recommend.

Room Tip: Ask for a view of the cathedral
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 21Joy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 25 June 2014
Dear guest,

thank you very much for your friendly review.

We are very pleased to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2014

We found that the comfort and service in Am Stephanplatz was first class. The staff were friendly, courteous and very helpful, and the rooms extremely well appointed. Breakfast was a treat, catering for all tastes - you can start with a glass of sparkling wine, continue with an extensive choice of fine food, finishing with a small piece of succulent cake. The location is unbeatable for access to the city centre, as you are right in it, opposite the magnificent Stephansdom. It is a little more expensive than hotels we normally stay at, but we were there with good friends to celebrate my wife's 60th birthday (which the management graciously acknowledged with a small gift), and I can say on behalf of us all that it was worth every penny.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 20 June 2014
Dear Robbie,

thank you very much for your great and friendly review.

We are very pleased to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Land, Texas
Level 6 Contributor
165 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 June 2014

This was our 2nd stay at hotel and loved it just as much as 1st. While the room we wanted was not available (room 702), hotel ensured we would have 1 of their 3 rooms with balcony facing Cathedral Stephansplatz. Lovely to sit on balcony, have a glass of wine with your special person, enjoy fantastic views of Church, square and people. Plus, hotel is in perfect location - just steps away from metro line 3.

Breakfast was very nice and plentiful. Special egg dishes on request, sparkling wine, fresh fruits, fresh squeezed juice, great view of Stephansplatz square, lattes, etc. Restaurant staff very friendly speaks numerous languages, quick to respond to request.

Hotel staff super. Always willing to provide assistance. They went out of their way to ensure we would have one of their 3 rooms with a roof top balcony.

Highly recommend Hotel Am Stephansplatz and would recommend staying in room 702 (their best suite) or one of their other 2 rooms with roof top balcony. IMO, room rates are very under-priced for a hotel of this quality at such a fantastic location.

Room Tip: Room with a roof top balcony (702, 703 or 704)
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank FormerExpat2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 20 June 2014
Dear Walter,

thank you very much for your wonderful and nice review.

We are very pleased to have made your holiday again a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amity, Oregon
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2014

The location was fabulous. The view over the platz and the cathedral was worth every penny. We had Vienna friends who were envious of our view . The staff was wonderful. Overall the perfect way to experience Vienna. It is central to everything. The breakfast was excellent and best of all was the chocolate.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikki972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 18 June 2014
Dear Vikki,

thank you very much for your wonderful and nice review.

We are very pleased to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2014

This hotel was a pleasure from start to finish. We were on the 6th floor looking at the most famous cathedral in Vienna and hearing the bells at close range. The service was terrific, the appointments in the room were excellent, and the breakfasts were to die for.

Room Tip: Try to get an upper floor room or else it could be a bit noisy.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N.M.J.O.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 18 June 2014
Dear guest,

thank you very much for your great review.

We are very happy to have made your stay a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Am Stephansplatz

Property: Hotel Am Stephansplatz
Address: Stephansplatz 9 | 1010 Vienna, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Vienna
#4 Business Hotel in Vienna
#9 Romantic Hotel in Vienna
#11 Luxury Hotel in Vienna
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Am Stephansplatz 4*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Hotel am Stephansplatz - Vienna's most central! Whether you are staying at our privately owned 4-star Boutique hotel for business or leisure, our absolutely central location and personalized service will make you feel at home at the Hotel am Stephansplatz and enthuse you immediately. Right opposite the famous St. Stephen's cathedral and just minutes away from all major sights in the city centre, the Hotel am Stephansplatz offers the ideal location to discover beautiful Vienna. Also all popular shopping streets and areas such as Kaerntner Strasse, Graben and Kohlmarkt can be reached easily on foot. Furthermore the hotel offers a perfect link to Vienna's public transportation system: the underground lines U1 and U3 as well as local bus lines 1A and 2A stop right on the doorstep of the hotel. After a long day full of sightseeing, shopping or busy meetings, you can not only relax in our Sauna-Spa-Sports area on level 2 of the hotel but also with coffee and cake or a fancy cocktail at our Café Bar Aragall, named after the famous opera singer Giacomo Aragall. Enjoy yourself and watch the hustle and bustle of the city from this unique place. We are looking forward to welcoming you soon! ... more   less 
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Also Known As:
Am Stephansplatz Hotel
Am Stephansplatz Vienna

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