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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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Reviews (2,847)
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1,358
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All reviewsbelvedere palacewalking distancenice hotelrecommend this hotelgood sizereception staffminute walkcomfortable bedcity centredeluxe roommain attractionshotel restaurantexcellent locationstayed nightspublic transportfree internetexcellent breakfast
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722 - 727 of 2,847 reviews
Reviewed 22 May 2014

Can't find anything not to like about this hotel. Great location, a bit quiet, which is nice. I walked everywhere in Vienna from/ to this hotel. Friendly frontdesk and hassle free check in/ out. Did try the breakfast and absolutely enjoyed it.

Room is dated though. But very clean. Heavenly bed. I would stay here again in a heartbeat.

  • Stayed: August 2013, travelled solo
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1  Thank dnilbroloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 23 May 2014

Dear Guest,

Many thanks for your nice review of your recent stay at MGallery Hotel Am Konzerthaus.
I am pleased to read that you enjoyed your stay and appreciated our location close to our shopping district and many museums. I hope that we will have the opportunity to welcome you back again soon.
Be assured that we will strive even harder to provide excellent service on your next stay with us.

Warm regards from Vienna,
Michael Filnhals&the team of Hotel Am Konzerthaus

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Reviewed 19 May 2014 via mobile

We stayed here for 3 nights and I can sum our stay up in one word - average. The rooms are somewhat dated but do contain the usual suspects of TV, toiletries, desk space, safe, ironing board, umbrella and slippers. The two little surprises here were the free complimentary bottled water everyday and coffee pods/machine in the room. The staff are professional but not warm and the wifi worked well. If I returned to Vienna I would not feel compelled to stay here again. Certainly not a disastrous stay but nothing special.

  • Stayed: May 2014
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1  Thank Leeroy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, guest relations agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 20 May 2014

Dear Guest,
Thank you for sharing your experience of our hotel on TripAdvisor. We truly appreciate you taking the time to write about Hotel Am Konzerthaus. It was a pleasure having you as our guest and your comments regarding your recent stay are very important to us.

Please accept my sincere apologies that we were not able to completely meet your expectation Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival at the hotel until departure. Through honest opinions like yours, we are able to monitor our service and make the necessary corrections. Please rest assured that we take your comments seriously

I do hope that future travels will bring you back to Vienna and to our hotel. Please feel free to contact me personally if I can be of any further assistance.

Warm regards,

Stéphanie Schuhmann and the entire team of Hotel Am Konzerthaus

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Reviewed 16 May 2014

The motel is in a good location, short walk to the center of town (stephansplatz). Train station two blocks away from motel.Breakfast ok, not a lot of cooked hot food though. Staff all friendly. Had dinner in the dining room, lovely meal, but on our bill was an amount for 5.60 euros, I asked what this was for. Its for setting up of table, cutlery etc.

  • Stayed: May 2014, travelled as a couple
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Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest relations agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 20 May 2014

Dear Guest,
Thank you very much for your comment! We are delighted to read that the good location of our hotel made your stay in Vienna unforgettable! We would be very happy to welcome you back very soon-
Best regards,
Stéphanie Schuhmann and the team

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Reviewed 16 May 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WienMag, Guest relations agent at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 20 May 2014

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Reviewed 15 May 2014

This hotel is situated on a side street within easy walking distance of many of the main attractions of Vienna It has the added advantage of being very close to the tram station and the Stadtpark subway station is 5 minutes walk. We found the staff to be helpful and friendly particularly the front desk and housekeeping. Despite overlooking the road put room was quiet and comfortable. We are planning to return in a couple of weeks - I would definitely recommend.

  • Stayed: May 2014, travelled as a couple
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Thank manswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 19 May 2014

Dear Guest,

I appreciate your comments and value your opinion.
Thank you so much for this great review.
Our team is doing its best to give guests the vacation they expect and I am glad you enjoyed your time here.
I hope we become your favourite hotel in Vienna :)

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus Vienna

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