The hotel service is subpar. Perhaps management needs to hold higher standards. Customer service should not come with an attitude.The hotel itself is not so special in comparison to others in the surrounding area. The services offered are not clearly laid out for guests. Attempting to access these services is challening (room service etc.) Wifi is not 'high speed'. Overall, not very service oriented. Needs help/work!
- Official Description (provided by the hotel):
- The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more less
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- Also Known As:
- Am Konzerthaus Hotel
- Sofitel Vienna
- Vienna Sofitel