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Hotel Am Konzerthaus Vienna MGallery by Sofitel
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Reviews (2,847)
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1,358
1,140
257
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27
Show reviews that mention
All reviewsbelvedere palacewalking distancenice hotelrecommend this hotelgood sizereception staffminute walkcomfortable bedcity centredeluxe roommain attractionshotel restaurantexcellent locationstayed nightspublic transportfree internetexcellent breakfast
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667 - 672 of 2,847 reviews
Reviewed 19 August 2014

It's also really close to the Stadtpark and the Belvedere palace, so it's nice to go around and walk after working hours. The main square is also not that far, about 15-20 minutes walk away. The U4 line is the nearest one.

The rooms and toilets were nice and clean. Having coffee, tea and water included was a nice touch. The heat could be adjusted to your needs.

You'd like to go to breakfast before 8.30 though, it was too crowded afterwards.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank AleksandraHristov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 21 August 2014

Dear Guest,

First of all I would like to thank you for taking the time to share your review on TripAdvisor and for having chosen MGallery Hotel Am Konzerthaus.
We are happy to read that we were able to fulfill your expectations.
Whenever your travel plan brings you back to Vienna it would be our greatest pleasure of welcoming you again at our hotel.
Meanwhile we send you regards from Vienna.

Best wishes
Michael Filnhals & the team of Hotel Am Konzerthaus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 21 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 August 2014

Pros
staff were friendly and very helpful each time a question was asked.
clean hotel.

can get a taxi from around the corner

close waking distance to train station

Cons
was advised that my booking could be changed at a cheaper rate as I was there for 7 days on the saturday night - the message did not get passed through.

Brekky 19euros - a bit pricey. A walk down the road gets you an awesome brekky for $6.90.

parking extra 21euros

Summary
overall a clean hotel, good working wifi, excelkent customer service

  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank mb b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Leiter Front Office at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 18 August 2014

Dear Guest,

We appreciate very much your comments regarding your stay at the MGallery Hotel Am Konzerthaus Vienna. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Unfortunately we had during your stay some troubles with our internet connectivity.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Stefan Arthaber
Front Office Manager

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Reviewed 16 August 2014

Always in December it is nice in Wien. We stayed 2 nights at MGallery hotel. It is situated 10-15 min walking to the ring. Really clean rooms, good heated rooms, comfortable beds and situated in a quiet area. The place for breakfast it is a little small and if the hotel is crowded you have to wait until someone leaves. Hotel has a garage and you have to pay for a place.

Stayed: December 2013, travelled with friends
Thank fpetras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Leiter Front Office at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 18 August 2014

Dear Guest,

Thank you very much for having taken the time to post your review on tripadvisor. We really apreciate your comments and are delighted that you enjoyed your stay with us. We would be happy to welcome you again very soon . All the best for you.
Stefan Arthaber and the team of Hotel Am Konzerthaus Vienna

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Reviewed 15 August 2014

A large hotel, literally across the road from the famed Konzerthaus, and only a few minutes to the Muzikverein.
Busy hotel, quite large. Efficient and courteous staff, and concierge who went well out of his way to assist.
Really well located for our stay, and yet only an easy flat 10 minute walk into the old city centre.
Rooms well appointed, great air conditioning, spacious room. Being upgraded to a junior suite probably helped with regards the space. Tea, coffee making facilities, safe in the room, really clean, and very quiet.
Incredibly busy at breakfast, seating can be at a premium, but the food was top class.

Room Tip: Modern, well insulated with sound proofing, the back of the hotel is really quiet.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank rsuyker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Leiter Front Office at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 18 August 2014

Dear Guest,

Thank you very much for chosing to stay at the Hotel Am Konzerthaus Vienna and for taking the time to post this wonderful review. We are delighted to read that you felt really comfortable in our Hotel , as it is our aim to make each of our guests feel at home -

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for your comments, and we hope your next visit will be as pleasant as the previous one.

Best Regards,

Stefan Arthaber and the MGallery Hotel am Konzerthaus team

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