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“Well-located hotel”

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Hotel Am Konzerthaus Vienna MGallery by Sofitel
Ranked #66 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed 23 August 2014

We stayed at this hotel as part of a tour group in August, 2014. The hotel is well-located and either a short walk or tram ride to the many attractions in central Vienna. The staff was very helpful and the breakfast served in the restaurant was quite good. The décor of the hotel is a bit tired, but I would otherwise say it is very satisfactory for the price.

Room Tip: Our room was large by European standards, overlooking the hotel courtyard. This hotel is in a quiet...
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 24 August 2014

Dear Guest,

Greetings from MGallery Hotel Am Konzerthaus Vienna.

We would like to thank you for taking the time to review our hotel on TripAdvisor.

We appreciate your positive comments about the hotel´s great location.
We will make sure that your comments are shared throughout the hotel.

With regards to our room décor, we thank you for bringing the matter to our attention and have taken note of the issue and will be looking into it further.

Thank you once again for your review and we hope to welcome you back to Hotel Am Konzerthaus Vienna.

Warm regards,
Michael Filnhals & the entire team of our hotel

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581 - 587 of 2,687 reviews

Reviewed 23 August 2014

My second time in this hotel,definitely not the last.
In Am Konzerthaus you breath Vienna. I cannot imagine any spot in this city reflecting it character in a better way.
Nice atmosphere,great breakfast,nicely decorated rooms and most important is a team that makes the hotel feel like home away from home.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Kevorksand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 24 August 2014

Dear Guest,

Thank you very much for your kind words about our property.
We truly appreciate your feedback and taking the time to share this with us.

It is always rewarding to hear that our valued guests enjoy their stay and that our excellent staff and service are recognized and appreciated.

Please contact me personally again prior to your next stay with us, so that I can personally take care of you again and give you again the feeling "Home away from home".

We look forward to welcoming you back to MGallery Hotel Am Konzerthaus.

Warm regards,
Michael Filnhals & the entire team of Hotel Am Konzerthaus Vienna.

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Reviewed 20 August 2014

This hotel is situated in a quiet area but is in easy walking distance of the centre, parks and concert halls.
Room was comfortable and a reasonable size, the bed was very comfortable.
Personnel at reception were extremely friendly and helpful, one young man actually guided us to the Musikverein on his way home from work.
Breakfast was a little pricey, although a normal price for a hotel of this type. There are less expensive options around.
Overall I would recommend this hotel.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank EK639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 21 August 2014

Dear Guest,

I would like to thank you personally for having taken the time to share your feedback about our hotel. We highly appreciate it.
We are delighted to read that you enjoyed your stay with us and you took benefits of our location which is indeed very central.
Our guests´ satisfaction is what motivates our team to keep on providing outstanding service and offering such personal attention to our guests. So you can be sure that I will share your appraisal with our team.
We are looking forward to welcoming you back again to MGallery Hotel Am Konzerthaus in the not too distant future.

Warm regards
Michael Filnhals & the team of Hotel Am Konzerthaus

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Reviewed 19 August 2014

It's also really close to the Stadtpark and the Belvedere palace, so it's nice to go around and walk after working hours. The main square is also not that far, about 15-20 minutes walk away. The U4 line is the nearest one.

The rooms and toilets were nice and clean. Having coffee, tea and water included was a nice touch. The heat could be adjusted to your needs.

You'd like to go to breakfast before 8.30 though, it was too crowded afterwards.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank AleksandraHristov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 21 August 2014

Dear Guest,

First of all I would like to thank you for taking the time to share your review on TripAdvisor and for having chosen MGallery Hotel Am Konzerthaus.
We are happy to read that we were able to fulfill your expectations.
Whenever your travel plan brings you back to Vienna it would be our greatest pleasure of welcoming you again at our hotel.
Meanwhile we send you regards from Vienna.

Best wishes
Michael Filnhals & the team of Hotel Am Konzerthaus

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Reviewed 18 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank AnnaKo2000
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WienMag, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 21 August 2014

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Reviewed 17 August 2014

Pros
staff were friendly and very helpful each time a question was asked.
clean hotel.

can get a taxi from around the corner

close waking distance to train station

Cons
was advised that my booking could be changed at a cheaper rate as I was there for 7 days on the saturday night - the message did not get passed through.

Brekky 19euros - a bit pricey. A walk down the road gets you an awesome brekky for $6.90.

parking extra 21euros

Summary
overall a clean hotel, good working wifi, excelkent customer service

  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank mb b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Leiter Front Office at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 18 August 2014

Dear Guest,

We appreciate very much your comments regarding your stay at the MGallery Hotel Am Konzerthaus Vienna. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Unfortunately we had during your stay some troubles with our internet connectivity.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Stefan Arthaber
Front Office Manager

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Reviewed 16 August 2014

Always in December it is nice in Wien. We stayed 2 nights at MGallery hotel. It is situated 10-15 min walking to the ring. Really clean rooms, good heated rooms, comfortable beds and situated in a quiet area. The place for breakfast it is a little small and if the hotel is crowded you have to wait until someone leaves. Hotel has a garage and you have to pay for a place.

Stayed: December 2013, travelled with friends
Thank fpetras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WienMag, Leiter Front Office at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this reviewResponded 18 August 2014

Dear Guest,

Thank you very much for having taken the time to post your review on tripadvisor. We really apreciate your comments and are delighted that you enjoyed your stay with us. We would be happy to welcome you again very soon . All the best for you.
Stefan Arthaber and the team of Hotel Am Konzerthaus Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Address: Am Heumarkt 35-37, Vienna 1030, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#49 Business Hotel in Vienna
#51 Luxury Hotel in Vienna
Price Range: £89 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Official Description (provided by the hotel):
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

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