We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Friendly staff, good location & great service” 4 of 5 bubbles
Review of Hotel Am Konzerthaus Vienna MGallery by Sofitel

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Hotel Am Konzerthaus Vienna MGallery by Sofitel
Ranked #64 of 367 Hotels in Vienna
Certificate of Excellence
Dunfermline, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Friendly staff, good location & great service”
4 of 5 bubbles Reviewed 24 October 2010

Stayed at the Hotel am Konzerthaus for five nights in October 2010. Check was excellent, the receptionist even knew who I was without me having to say. He was very helpful, offered a choice of rooms and explained how our Vienna cards worked and how to get to the main tourist areas seeing the best of the city. Our room was a good size, clean with plenty of facilities our only concern would be that the air conditioning did not appear to cool the room down as although we visited in October and it was very cold outside the hotel in general was very warm. We did have a window which opened partly so this helped but the traffic noise could then be heard in the room. Breakfast was excellent, buffet style with tea or coffee brought to you as requested. Good choice of cereals, breads etc and also hot food available. Some mornings there was a lack of fruit to choose from. Throughout our stay we only had one minor problem in that when we returned to the room one afternoon we found we had no toilet roll however a quick phone call to reception was made and within a minute supplies were brought up along with apologies from the staff so this was not an issue at all. Check out was quick efficient and friendly and we were given the opportunity to leave our luggage or request a taxi. We were also encouraged to leave a review on this website so they clearly value people's comments.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rockhopper17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 26 October 2010
Dear guest,
We very much appreciate your review and detailed comments regarding your stay at our hotel.
I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. I am very sorry that the temperature in your room was too high. We changed from A/C to heating period, in October due to the low outside temperature. Maybe we went to fast ?!

Thank you again for your recommendation and we are looking forward to welcoming you again in the soon future.
Sincerely,
Monika Stadler & the team of Hotel am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,535 reviews from our community

Traveller rating
    1,249
    1,014
    205
    48
    19
See reviews for
345
1,305
200
375
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 October 2010

Didn't want to leave. Had such a great time... I'll always remeber Vienna as the most charming place. This hotel made me feel so special! From the very start to the very last day

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank piptoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 20 October 2010
Dear guest,

Thank you so much for your recommendation and your lovely message.
The entire team of my hotel is too happy about your nice words. A big THANK YOU from all of us. We would be more than happy to welcome you again in the near future.

Best regards from Vienna
Monika Stadler & the Team of Hotel am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhahran, Saudi Arabia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 October 2010

I was walking one morning just to discover Vienna and I got into this hotel just to have an idea for future trips.I was staying in another hotel 5*,the friendly staff at the reception welcome me in a wonderful amazing way made me to ask them to stay in this hotel, it was fully booked and only available that night and I did not hesitate to stay even for one night.just to have nice experience. Actully, the attitude of the friendly emplyee at the reception encourged me to stay in the hotel even for one night.. which we enjoyed the most in Vienna.. AMAZING STAFF. The BEST LOCATION in The BEST AREA in VIENNA. Very CLEAN HOTEL.The BEST BED. CLASSY AMENITIES.EXCELLENT BREAKFAST with ROMANTIC ENVIORMENT. I was very sorry when I was leaving the hotel,one night was not enough. I can not wait to be there again and meet the wonderfull staff. I WILL ALWAYS REMEBER THE BEST STAY. MANY THANKS TO ALL HOTEL STAFF.

  • Stayed September 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aldossaryhanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 13 October 2010
Dear guest,

We thank you so much for your kind and motivating words ! The entire team of our hotel is delighted to see that you enjoyed your - just one night - with us. We truely hope that you will return to Vienna and to our hotel for a longer stay, next year.

Meanwhile we wish you all the best and are looking forward to welcoming you again.
Warm regards from cold Vienna
Monika Stadler & the team of Hotel am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
1 review
4 of 5 bubbles Reviewed 5 October 2010

This hotel is in a great location near the concert hall and the city center. The restaurant was surprisingly good. I planned on finding a place to eat in the city center but because of rain had to stay at the hotel and eat. Great food and service.

  • Stayed September 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BucharestChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 6 October 2010
Dear guest,

Thank you for your review and your comments ! We are happy to see that you enjoyed your stay with us. Our restaurant and kitchen team will be very pleased about your nice remarks. Thank you for this as well.

We are looking forward to welcoming you again at Hotel am Konzerthaus Vienna.

Best regards,
Monika Stadler & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
86 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 4 October 2010

Hotel am Konzerthaus is located close to the city center and some major points of interests, eg. Belvedere-Garten, Stadtpark and theatres. Room and bath were both clean. It reminds me of a typical city hotel: wooden furnitures, carpets and marble floors. Nothing special but overall a good and silent stay. Free wifi.

  • Stayed November 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank knabberbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 5 October 2010
Dear guest,

Thank you very much for your review and your comments.

We are happy to see that you had a good and silent stay and that you appreciate the location of our hotel.

It would be our pleasure to welcome you again at Hotel am Konzerthaus Vienna.
Best regards,
Monika Stadler & team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bacchus Marsh
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 3 October 2010

The warm greeting from the staff at Reception was just the beginning of a wonderful stay in Vienna. The Reception staff were courteous, friendly and helpful at all times of the day and night! The room was clean and from the moment I saw the bed I just wanted to lie down and sleep; it looked so comfortable and inviting, and it was!

This hotel is conveniently located and whilst the breakfast is a little overpriced at 17 Euro, there are plenty of alternatives close by.

My only disappointment was that the computer in the business centre seemed to have an issue with its anti-virus software being out of date. I needed to pribnt out some emails and cocuments, but did not dare even log into my email account with the messages beign displayed on the screen. I stayed for four nights, and although this problem would have been easily rectified, it persisted for the duration of my stay. I was not trhe only person to report this issue during my stay.

However, overall an extremely enjoyable and comfortable stay in Vienna. I will return.

  • Stayed October 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Never_Home70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 5 October 2010
Dear guest,

thank you very much for your comments and your recommendation. We are happy to see that you enjoyed your stay with us.

Your remarks are extremly valuable for us. Please rest assured that we will take care about the issue you described concerning our business corner in the hotel lobby. We thank you also for sharing this with us.

We are looking forward to welcoming you again and remain
with best regards,
Monika Stadler & the team of Hotel am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warszawa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 October 2010

Not only does the staff provide great service, but the place is really nice.

The restaurant and room service had good food for breakfast, lunch, and dinner. And, the hotel is ideally located to tour the area. One thing about Wien is, you can't really go wrong with the great cafes, parks, and museums close by. The subway (metro) is convenient and easy to use. And, this hotel is walking distance to all.

The Hotel am Konzerthaus is definitely worth the Euros if you want a nice hotel. Also, the whole city of Wien in our opinion.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RayRPCV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmKonzerthaus1, General Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, 5 October 2010
Dear guest,

Thank you so much for your nice comment and your recommendation.
The entiere team of our hotel is delighted to see that you enjoyed your stay with us.

Please keep a good memory of your Vienna visit and come back soon!

Best regards,
Monika Stadler & the team of Hotel am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Inner City
Hotel Am Parkring
Hotel Am Parkring
#24 of 367 in Vienna
4.5 of 5 bubbles 612 reviews
Neubau
NH Collection Wien Zentrum
Wieden
Best Western Premier Kaiserhof Wien
Show Prices
Show Prices
Show Prices
Landstraße
Austria Trend Hotel Savoyen Vienna
Neubau
25hours Hotel at MuseumsQuartier
Show Prices
Show Prices
Show Prices

Been to Hotel Am Konzerthaus Vienna MGallery by Sofitel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Property: Hotel Am Konzerthaus Vienna MGallery by Sofitel
Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#48 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Official Description (provided by the hotel):
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, TravelUp, Prestigia, Booking.com, Agoda and Hotel.de so you can book your Hotel Am Konzerthaus Vienna MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing