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“Wonderful Hotel” 5 of 5 bubbles
Review of Kaiserin Elisabeth

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Kaiserin Elisabeth
Ranked #34 of 367 Hotels in Vienna
Certificate of Excellence
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Hotel”
5 of 5 bubbles Reviewed 22 March 2012

The hotel was one of best we've stayed in Europe. Room was very big, comfortable beds and a large bathroom. The breakfast was very good and included with the room. The staff were exceptional, friendly and helpful. The hotel was very convenient to everything and we will definitely stay there again if we return to Vienna.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jeanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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842 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Beverly Hills
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 March 2012

We have used the Kaiserin Elisabeth for several stays in Vienna, actually just around the corner from the Stephansplatz and Cathedral. The staff is incredibly friendly and supportive, breakfasts are delicious, but the rooms are just adequate. Some have windows over tiny courtyards or bare walls, as I recall on one stay. Those over the street can be noisy. It is not the cheapest around, but for us senior citizens, it saves a lot of walking.

Current room rates start at 220 dollars and go up, breakfast included. Parking is a minor problem. and driving the one-way streets on approach requires careful reading of the street maps and planning the route.

Room Tip: Look at more than one room, and open the windows to evaluate noise levels. This is classic old Vien...
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  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PaullMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

Only two blocks from the cathedral, a more central location would be impossible to achieve. Most of the destinations in which visitors are most likely to be interested are readily accessible. Rooms are comfortable, quiet, and easy to reach from the old fashioned but apparently reliable elevator. Service is adequate, though the helpfulness of front desk personnel varies from one clerk to another. Breakfast is excellent. Several fine restaurants (and a McDonald's) are within a five minute walk. I do not recommend the Kaiserin Elisabeth for those traveling by car, as it is awkward and difficult to reach for anyone not already familiar with downtown Vienna's streets, and the nearest parking facility is a good many blocks away.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Murray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

My wife and I stayed at the Hotel Kaiserin Elisabeth during one of our recent trips to Europe in the fall of 2011. I have to start off by saying that the hotel is amazingly located right in the center of Vienna, only steps away from the main shopping streets. The rooms are very nice, modern, spacious and extremely clean. All of the rooms had free WiFi which made catching up on emails really easy. One of the best parts of the hotel was that they have an excellent breakfast spread set up every morning. The breakfast consisted of juice, coffee, water, rolls / croissants, fruit, some hot plates, yogurt, etc.
We did have a couple of small drawbacks that prevented me from giving this hotel the highest rating. First, we had an issue in our room where we couldn't turn off the heat (I know this sounds dumb, but I literally turned off the thermostat and tried turning off the heater itself). This led our room to be absolutely roasting hot. I walked down to the reception desk and spoke with the gentleman pretty much said tough luck. So for the next two days we slept with the window open which was problematic since the streets were extremely noisy. After two days of sleeping miserably, we readdressed it with the hotel staff who sent up their maintenance crew and found that the heater was in fact not responding to the thermostat. This wasn't a huge draw back, because I think it reflects only on that one reception person we dealt with and not the hotel itself.
Overall, I would definitely stay there again without hesitation. The location is perfect, rooms are great, and breakfast was awesome.

Room Tip: Would try to avoid rooms located on the main street if possible since it can get noisy at night.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank KeithB40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

We just returned from a 3 night stay in Vienna at the Kaiserin Elisabeth.
Although the weather was unusually cold, the reception, hospitality, warmth, and charm of the hotel and it's staff warmed and pampered us.
The staff at reception were the best one could hope for. They knew everything about Vienna and at once made us feel like old friends. The location itself could not be more perfect...on a quiet side street just off the promenade at Stephnsplatz. Near easy transportation links via the Metro or trams.
The room was generous in size with a nice desk for the laptop.
The entire hotel was maintained to the highest standard. The brass on the elevator frame gleamed as a result of constant polishing.
Breakfast in the dining room requires verbal superlatives which I lack...enough to say that you will love it.
A hotel of this quality in New York would easily cost 4 times the price.
Many thanks for wonderful memories.

Room Tip: Any room in the hotel.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 12 February 2012

Have just returned from a 4 night stay in the Kaiserin Elisabeth and was not disappointed. The hotel is perfectly located right in the centre of Vienna, the staff were very friendly and helpful, the breakfasts were wonderful and the rooms very comfortable. After being out in the very cold weather, it was lovely to return to this warm, welcoming hotel.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank yorkshirecarolb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
170 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 7 February 2012

Great location literally 2 minutes from U3 Stephanplatz station (exit Kartner strasse) and a stones thrown from Stephanplatz. Lovely welcoming staff. The rooms are fine and the breakfast buffet is very good. its the location that makes this hotel such a find - and so easy to get to from the airport. instead of paying 30+ euro it cost me less than 6e to get to the hotel from the airport (S7 train then U3 underground) and all in less than an hour. 5 minutes away from the hotel is the famous Opera house (guided tour is 6.50 and well worth it) and after head across the road to the Hotel Sacher cafe for a slice of its world famous Sachertorte.

  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kingdomDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kaiserin Elisabeth

Property: Kaiserin Elisabeth
Address: Weihburggasse 3, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Vienna
#24 Romantic Hotel in Vienna
#29 Luxury Hotel in Vienna
#35 Business Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kaiserin Elisabeth 4*
Number of rooms: 63
Official Description (provided by the hotel):
You will find the HOTEL KAISERIN ELISABETH directly in the city center of Vienna, just next to the famous pedestrian zone the Kärntnerstraße and the Graben, only a few steps from St. Stephan`s Cathedral.Our 63 non-smoking rooms are located on four floors. Each room provides bathroom/shower and WC, and is equipped with satellite-TV, flatscreen TV, telephone, radio, minibar, roomsafe, internetaccessW-Lan (free of charge for our guests), and air-condition. Smoking is allowed in an own separate area in our breakfast room. ... more   less 
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Also Known As:
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth Hotel Vienna

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