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“Comfortable and economic” 5 of 5 bubbles
Review of Hotel Prinz Eugen

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Hotel Prinz Eugen
Ranked #131 of 367 Hotels in Vienna
New Delhi, India
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable and economic”
5 of 5 bubbles Reviewed 23 July 2012

Right opposite the Sudbahnhof railway station, so easy to locate. From Wien westbahnhof station take tram 18, or take metro to Karlplatz and then change metro to Sudbahnhof. Breakfast was really good, though it was exactly the same on all 4 days - variety of cold cuts, breads/jams/butter/spread, fresh yoghurt, fresh fruits, types of cornflakes with dried fruit, tea/coffee/juice. Very comfortable & spacious room and bed. Bathroom was ok but bathtub was small and difficult to get into/out - you end up splashing water all over the floor. TV had some english channels too. Helpful staff. A little away from the city centre (Karlplatz/Stephanplatz), but if you take a tram/bus/metro, you reach city centre in 10 minutes. For a double bed, we got 2 twins pushed together, but it was ok. Wi-fi was free only for 1 hour. They should provide for 2-3 hours atleast.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wanderlust2gether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kraber, on behalf of Mariella Thomas, General Manager at Hotel Prinz Eugen, responded to this review, 26 July 2012
Dear Guest,

Thank you very much for your positive feedback on Tripadvisor.
The team and I myself highly appreciate to hear that you had a pleasant stay and enjoyed your room, as well as the breakfast.
WiFi is available in the lounge area for free, and of course, unlimited.
However, you are right that access card time allotment comes in 30 minutes batches and might be inconvenient at certain times. We will definitely make an effort to better explain this to our guests in the future.
Please do not hesitate to contact me personally before your next stay at the Prinz Eugen in order to provide a room with a large bathroom and bathtub.

With best regards
Mariella Thomas, General Manager and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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903 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
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  • Danish first
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  • English first
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English first
Oslo, Norway
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 7 July 2012

I've stayed at the Prinz Eugen a couple of times, and booked four nights to enjoy Wien again. The hotel is located across the (heavily frequented) road from the new main station buliding site. While the construction means that the surroundings are not very exciting and there aren't really any shops or kiosks nearby, the hotel is easy to find and readily accessible by tram (D, O, 18) and metro (U1) as well as night buses, and the distance from the city centre is about 10 minutes.

I arrived early, between 11 and 12, and after a bit of searching to find my reservation (hotels.com) I was immediately given a room - a great service given such an early arrival! The staff was pleasant and welcoming, and maps and information about Wien was provided without asking. A positive note is that the hotel, in line with the city itself, seems quite traditional and has something Austrian-historic about it.

The room was a double, quite comfortable and had a view towards the centre, away from the construction site and main road. During previous visits the excellent sound-proof windows have made staying on this side comfortable as well. The storage space was adequate, and the room was of an acceptable size, providing excellent air conditioning. The only slight bother was the shower, which - as in all hotels I've visited owned by Austrian hotels - had only a small glass wall to protect the rest of the bathroom from becoming an ocean, which meant you had to spend a couple of minutes afterwards wiping it all up.

The breakfast is served until 10:30 and provides the basics with quality. For a four-star hotel I think the choice could have been more plentiful, though.

In all, I'd be happy to return again. The completion of the new main station on the hotel's doorstep could change conditions dramatically in a couple of years, but regardless of this the Prinz Eugen is a welcoming hotel in an interesting and historic city.

  • Stayed June 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tvmtvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kraber, for Mariella Thomas, General Manager at Hotel Prinz Eugen, responded to this review, 17 July 2012
Dear Guest,

thank you for your great feedback. I am delighted to read that you fully enjoyed your room as well as the service and the great view over the city of Vienna and will certainly share your positive comments with all our staff. This is the best motivation for all of us.

We are looking forward to welcoming you soon!

Yours sincerely,

Mariella Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galati, Romania
1 review
5 of 5 bubbles Reviewed 13 May 2012

a very good hotel, 2 minutes walk to the Belvedere Palace, exelente service, very friendly staff, special thanks to Karl. Clean rooms with good sound isolation

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank liliok777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 10 May 2012

Went with three friends celebrating a birthday hotel was close to metro & not far walking to different places very close to the Belvedere , yes there is building work going on over the road but didn't bother us & we didn't hear anything .
The rooms were clean & spacious , breakfast was amazing very good buffet lots to choose from . Reception very helpful , had a lovely stay no problems .

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bargates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

Had the feeling of really being in Austria: classic lobby. Outside horrible (grey), needing some paining and acrross the street there is a hughe constructionsite for the new Central station of Vienna. For me very convenient near the temporary Wien Sudbahnhof station from where I was travelling on. I had a single floor on a higher floor with even a nice balcony !. Very near Schonbrunn and streetcar stops all around Don't know if it noisy on lower floors due to heavy traffic. Breakfastbuffet was adequate but not so much more then that. Very reasonable rate, will surely change when the new station will be finished.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank trainriderUtrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

This hotel, although across the street from a major construction project, was just great! We were a group of 8 with four rooms and the rates were excellent. Reception staff, bar and cleaning staff were extremely helpful and knowledgeable. Breakfasts are amazing!

Room Tip: Go for the rooms at the back of the hotel. Floors 7 and 8 have great views over the rooftops of Vien...
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank katie528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Prinz Eugen

Property: Hotel Prinz Eugen
Address: Wiedner Guertel 14, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Amenities:
Business Centre with Internet Access Free Breakfast Room Service Suites
Hotel Style:
#98 Luxury Hotel in Vienna
#138 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Prinz Eugen 4*
Number of rooms: 106
Official Description (provided by the hotel):
Commercial Hotel in Embassy District, opposite city air terminal & 100 meters Sudbahnhof train station, near Belvedere Castle. ... more   less 
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Also Known As:
Prinz Eugen Hotel
Prinz Eugen Vienna

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