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Hilton Vienna
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Reviews (3,461)
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1,387
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All reviewsthe executive loungecity airport trainwien mitte stationfree wifiexcellent locationcorner roomlobby baran upgradeper dayconvenient locationold citystandard roomexcellent breakfastmodern hotelpublic transportationstadtparkconcierge
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1,873 - 1,878 of 3,461 reviews
Reviewed 27 March 2012

Stayed here twice within a week and encountered the same Aircon /ventilation issue where the room was stuffy. Requested for maintenance but still had the same problem. Only one window could be open for fresh, crisp air. Seems like the rest of the tour group on the same floor experienced the same problem. Another drawback here: no free wifi in lobby. However,staff says this will be changed soon so that guests can have access to Internet in public areas in hotel. Plus point: great buffet spread and free flow of freshly squeezed orange juice.

  • Stayed: March 2012
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2  Thank joenjacq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

The Hotel was nice, comfortable and clean. The problem was the service!
The waiters were impolite and they didn't let us have dinner in the restaurant because it was too late, so we had to eat in the bar (even if the kitchen was the same one!)
More, we asked for speck ham and they gave us prosciutto crudo. In the end, every time we ordered they gave us the bill. but we didn't move from the table! it's annoying to get a bill at each campari orange you order...

  • Stayed: March 2012, travelled on business
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Thank Bigha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

We stayed here for two nights as part of a Globus tour in Sept 2011.Reception staff are rude and dismissive,maybe just to tour groups,they demanded everyone's passport be left with them.We expressed our dislike of doing this to no avail,numerous people with our group left written negative letters to hotel management.Location of the hotel is fine and our room was good,with nice views etc.Meals were also very good with breakfasts providing an excellent choice of local produce.The Bar area in front of reception well presented however while enjoying drinks with friends in the evening it became obvious local call girls were waiting for pickups.Overall feeling that this hotel tolerates tour groups but prefers them not to be seen,maybe they feel they are to upmarket for them,interestingly they are still happy to take the bookings from them.Rude staff certainly turned us of ever returning,otherwise this would have been a positive review.

Room Tip: Views over the city from rooms along the canal side.
  • Stayed: September 2011, travelled as a couple
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1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

Location is perfect. Take the CAT from the airport. Trouble free. Ran a conference for 130 people and the staff were absolutely fabulous. Food was good. Last minute changes to numbers accommodated effortlessly. Timing of breaks changed with little notice but seamless for participants

  • Stayed: March 2012, travelled on business
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Thank JimS48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2012

Not as good as time ago.rooms would require refurbished. Personalul uninvolved, nice but do not appear to like what they are doing. In room I received an envelope addressed to another guest, the envelope remained there until our departure. Breakfast varied and good quality. Services depend on the area where you sit: on the first day the waiters were very attentive and prompt, the next day in another area of the restaurant is very difficult to ask and especially to get something . We dined last night at the restaurant and the waitress were very atentive.the food was good,but nothing special.the temperature in the restaurant was to low.price for the underground parking extremly high:33 euro per night.

  • Stayed: March 2012, travelled with family
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2  Thank dantudor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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