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“Super location, great staff”

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Vienna Marriott Hotel
Ranked #77 of 360 Hotels in Vienna
Certificate of Excellence
Brisbane, Australia
Level 6 Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Super location, great staff”
Reviewed 24 June 2014 via mobile

Have come to expect great service from the Marriott staff and here was no exception. They helped us with concerts, visits and were always super helpful. The location is great with good concerts and old town attractions within easy (and level walking). Went to the Mozart concerts nearby, the cathedral, mozarts house museum, winter palace etc all within 10-20 mins easy walking. Try the wiener bratwurst from the hot dog sellers on Karntnerstrasse near cathedral - just yummy. We were lucky enough to get the executive lounge and food/wine was excellent.

Stayed June 2014, travelled as a couple
Helpful?
Thank ajojones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (270)
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English first
Carefree, Arizona
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2014

I stayed here this May and last May also. Perfect location; rooms are spacious and the staff is exemplary. Last year, wifi was included in the room; this year it was not even though I am a MarriottRewards member with 5M points. It is vexing that I felt nickle and dimed with the impression the the company (all I'm sure) are trying to squeeze as much revenue as possible. One hour of wifi in the room was 5+euros (very expensive) and wifi is available in the lobby which was usually always crowded. Otherwise, great stay. Jacuzzi and pool very good; menu ok but can't beat the location. Would stay again and plan to in a couple of years.

Room Tip: They will attempt to offer a breakfast/wifi-in-room package for 49 euros/day. Not the best deal, wi...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 6 Contributor
807 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 19 June 2014

Stayed here three days in May. Other comments are correct that the exercise room and pool are dingy and crowded. I was told they will renovate these, until they do I cannot recommend.
There were a number of mixups with the room. After bringing these to the attention of management it took too long to fix. The executive lounge is in a good location and well stocked.
I can highly recommend dining here. The food and staff are excellent.
On balance this is not a great place to sleep or work out, but it is a good place to eat.

Room Tip: get the executive floor if you can
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waiake1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna_Marriott, Guest Relations Manager at Vienna Marriott Hotel, responded to this review, 20 June 2014
Dear valued guest,
Thank you for your recent stay with us and for the time you have taken to share your concerns and experience. We will share your valuable feedback and comments with our Management Team and the outsourced Fitness Center. We are happy to inform you that after our remake of our new Lobby, Cafe and Restaurant we already have scheduled a total refurbishment of the entire Health Club in 2015. We sincerely hope to welcoming you then back at the Vienna Marriott on your next trip to Vienna. Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 June 2014

Central location with easy access to tourist attractions. Some of the rooms have a view overlooking the park

I had a very spacious executive room, with sitting area and TV, and a good sized bathroom with shower.

Very good selection of food available and customer service is excellent.

Small pool and health club attached to the hotel, although I didn't have chance to use them as I was on a tight schedule.

Would definitely use this hotel again.

Stayed March 2014, travelled on business
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tbilisi, Georgia
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 June 2014 via mobile

as I was traveling to vienna only for three days , I decided to book a hotel with a good reputation. I used the booking.com website to book a room for three days in the Marriott hotel. I was very dissappointed in my decision... everything was so old and not fresh. even the swimming pool was not clean. they gave me a room with no view. I dont recommend this place in vienna

Stayed June 2014, travelled solo
Helpful?
2 Thank bacho28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna_Marriott, Guest Relations Manager at Vienna Marriott Hotel, responded to this review, 20 June 2014
Dear valued guest,

Thank you for your recent stay with us and for the time you have taken to share your experience. We regret that your stay with us did not fully meet your expectations and we would like to apologize for any inconveniences. We will definitely share your valuable feedback with our Management Team and we will do our best to improve on the service that you have mentioned. Please be also informed that we already have scheduled a total refurbishment of our rooms in 2015. For further questions, please don't hesitate to contact us anytime. We are looking forward to welcoming you soon again in our hotel during your next trip to Vienna.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati, Philippines
Level 6 Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 June 2014

Stayed in this hotel for 3 nights. Lobby area is huge and the service staff is fast and efficient. The rooms are spacious with nice amenities. Wifi in the room is NOT free. The hotel is around 10 minutes walk away from the city center. There are a few cafes and restaurants nearby.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arvinulim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 June 2014

The hotel itself is a bit dated, though it is relatively well kept and the staff very responsive. Our first room was on the third floor, which is right above the smoking rooms. We had a steady stream of smoke coming through the vents, so I complained about it to the front desk. At first, the front desk clerk said she'd have someone come in and spray the room. That wasn't ok with me -- spraying a deodorizer on top of cigarette smoke just makes things worse -- so the supervisor stepped in and decided to move us up to the seventh floor. The room was about the same -- furnishings were a bit old -- and the bathroom had a ring of black mold/mildew along the grout of the tub. I decided not to make an issue of it, but it have to admit it was pretty gross, probably unhealthy too.
The best part of the stay was the breakfast. It is a well-stocked buffet that has everything -- smoked salmon, assorted meats, omelette station, pastries, etc. If you plan to stay there, shop around for a Marriott package that includes it. It doesn't have to be 30 Euro per person if you plan ahead.
As for the Marriott's location, it seems to be in a good place. The hotel is right across the street from Stadt Park and the train station. We took the train to visit Schoenbrunn, which is a top attraction there. I'd recommend it. It's huge, with lots to see.

Room Tip: Don't stay on the third floor.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MPSCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna Marriott Hotel

Property: Vienna Marriott Hotel
Address: Parkring 12a, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in Vienna
#52 Family Hotel in Vienna
#57 Luxury Hotel in Vienna
#63 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Vienna Marriott Hotel 4*
Number of rooms: 328
Official Description (provided by the hotel):
The Vienna Marriott Hotel awaits you with warm Viennese geniality in an inviting and international atmosphere. Being situated in the heart of Vienna, all of the city's major attractions lie within walking distance and can easily be reached by foot. St. Stephen's Cathedral, the State Opera, theaters and numerous of the famous museums reveal themselves while you are strolling the elegant Ring Road. ... more   less 
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Also Known As:
Marriott Vienna
Vienna Marriott

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