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“Excellent”

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Vienna Marriott Hotel
Ranked #70 of 360 Hotels in Vienna
Certificate of Excellence
Miami, Florida
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent”
Reviewed 16 July 2014

We were there last week. Great hotel. Super clean and excellent location. Five minutes walking to the Center of Vienna. Cross street a very nice park with a Palace and a good restaurant. Five minutes to a lot of good restaurants. Definitely We will come back to this hotel

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Francys04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,790 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 July 2014

We stayed in Marriot in early july and we had a fantastic stay. The location is brilliant and is 10 mins walking distance Stephandom. The tram station is just outside the hotel and you can just move around easily. The concierge of the hotel really knew the place and we followed his instructions blindly. Cant wait to be back again soon!!

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gunjan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumming, Georgia
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 July 2014

I had a great experience at this hotel. The staff was wonderful and went out of their way to assist me. KLM lost my luggage and the concierge took it up on himself to make sure I got it back. He updated me every 30 minutes on the status and was very nice. The executive lounge was clean and filled with plenty of good food and snacks. Within walking distance to the hotel there were plenty of great things to see. I plan on staying again when I pass through at the end of the week.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UncleDooly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2014

The hotel, as far as cleanliness goes, is up to Marriott standards. But it is incredibly expensive in terms of the buffet breakfast (EUR 33 per person!) and dinner at their restaurant (EUR 45 per person). Room service was also inconsistent; they messed up our breakfast order several times.

Note about their mini-fridges - do NOT move anything inside the fridge, if you wish to keep anything you bought outside. Moving bottles inside the fridge automatically triggers the billing system; you could end up being charged for something you did not eat or drink.

As a plus point -- this hotel is in a SUPERB location; right in the heart of Vienna's inner city, with a plethora of shops and restaurants right in it's backyard.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank T B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna_Marriott, Guest Relations Manager at Vienna Marriott Hotel, responded to this review, 14 July 2014
Dear valued guest,
Thank you for your recent stay with us and for the time you have taken to share your experience. We regret that your stay with us did not fully meet your expectations and we would like to apologize for any inconveniences.We will share your valuable feedback with our Management Team and we will do our best to improve on the service that you mentioned. In regards to the Minibar System please be informed that this is a worldwide Standard Procedure. For further questions, please don't hesitate to contact us anytime, we sincerely hope to welcome you back at the Vienna Marriott.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
charlotte
Level 6 Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 10 July 2014

Enjoyed a wonderful three days at the Marriott. Room was spacious and clean. Staff very attentive. Concierge could not have been more helpful. Most of what we wanted to see was within walking distance so the location was obviously excellent. Loved Vienna.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank budfoluse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danbury, Connecticut
Level 6 Contributor
115 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 July 2014

Yes, it was a bit expensive, however, I chose this one over Hilton nearby because Hilton does not seem to have non-smoking policy. After overnight flight from JFK, we arrived hotel around 10 AM.
Kindly, room was ready for us to freshen up. With no smoking policy, entire establishments were clean and fresh. Location was just perfect.
Most of all, concierge were very knowledgeable, patient and eager to help. One night, we were so tired to go out for dinner, and we ate at hotel restaurant. Yes, food was delicious. Only complaint is WIFI is only free at Lobby area, where good number of people congregate for free WIFI. Still, this is place where I say worth the money.

Room Tip: You will have a good room no matter what
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Mindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nowra, Australia
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 July 2014

Great staff, warm welcome from the outset, champagne in room, upgrade, great breakfast INCLUDED in the room rate, which is a rare find these days and a recommendation of a great Austrian restaurant nearby. Really happy and impressed by everything - thanks Vienna Marriott!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank bealsebike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna Marriott Hotel

Property: Vienna Marriott Hotel
Address: Parkring 12a, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in Vienna
#51 Luxury Hotel in Vienna
#52 Family Hotel in Vienna
#63 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Vienna Marriott Hotel 4*
Number of rooms: 328
Official Description (provided by the hotel):
The Vienna Marriott Hotel awaits you with warm Viennese geniality in an inviting and international atmosphere. Being situated in the heart of Vienna, all of the city's major attractions lie within walking distance and can easily be reached by foot. St. Stephen's Cathedral, the State Opera, theaters and numerous of the famous museums reveal themselves while you are strolling the elegant Ring Road. ... more   less 
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Also Known As:
Marriott Vienna
Vienna Marriott

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