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“Perfect for a visit to Vienna”

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Motel One Wien Westbahnhof
Ranked #82 of 360 Hotels in Vienna
Certificate of Excellence
Vasteras, Sweden
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect for a visit to Vienna”
Reviewed 6 June 2014

I stayed at the hotel for one night for a quick business. Staff are really nice and helpful. The room was really nice and better than what I expected for a 1-person room. The hotel is quite new with a nice location. Distance to U-2 is 1 minute and with a change you are just 7 minutes away from city center. There were actually some noises in the corridor at sleeping time but I guess it is not every night. The breakfast buffe could be better with more variations, but it is good and everything is fresh.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nazanin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this review, 25 June 2014
Dear Nazanin B,

Thank you very much for investing your time to tell us your impressions of your stay at Motel One.
We would also like to thank you for your constructive comments concerning the rooms and the breakfast. We are very happy that you enjoyed your stay at the Motel One Vienna Westbahnhof and hope to welcome you again as soon as possible!

Best regards from Vienna,

your Hotelmanagement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,124 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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English first
Berlin, Germany
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

Initially this hotel seemed attractive -- the modern, turquoise and brown decor was attractive, as was the price and location. However, the hotel's appeal wore off quickly, as quickly in our visit it became obvious that this place is simply a cattle car -- too many people in too small of spaces, especially in the main lobby and at breakfast where the hotel simply couldn't deal with the masses and the overflow of people. Although the offerings at the breakfast buffet were fine, it was a fight to just get a cup of coffee. The "hike" to our room after waiting for the slow elevators added to our frustration, as well as the arrogance of the rude supervisor on staff. Other staff members, including the manager at the bar and the maids, were great. The room was small and functional -- no phones however, so one couldn't contact the reception when issues arrived. Air conditioning didn't work, for instance, on a very hot day, and the back and forth between the manager and us and the up and down on the elevator from the room to the reception to try to get the issue resolved proved to be efforts made in vain. This place is okay for a night but not necessarily the kind of place where one would want to spend too much time... It lacks the amenities of most well-established hotels.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emmalotus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, VA
Level 6 Contributor
159 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 26 May 2014

Location is SO convenient - practically right AT the train station and the bus to the airport is right in front of the hotel. Clean, chic and updated....and free wi-fi throughout the hotel that worked great. The rooms are small, but very efficiently laid out so you can fit all your stuff in the room. Front desk staff were very efficient and helpful. We asked for a quiet room, and it was absolutely SILENT the whole time...amazing considering how busy the streets were downstairs. As another reviewer mentioned, there are a lot of places to eat right in the train station, so you can easily grab a bite if you want. Great price, too...

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SydneyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 May 2014

The location of the hotel next to the Westbahnhof could not possibly be better for business in the city center. The airport bus drops you in front of the hotel and several metro/tram lines are accessible within meters of the hotel. The rooms are clean with a comfortable double bed and a good shower. The staff is friendly beyond expectation for a hotel in this price range in Vienna. The design elements are a little quirky and maybe trying too hard to look like a boutique hotel, but the overall effect is pleasant and efficient. The WiFi is free and fast enough. The breakfast is good. The only minor problem - poor ventilation in the bathroom so steamy and foggy mirrors after a shower and no personal mirror for make-up.

Room Tip: Rooms facing the courtyard are quieter and available for the same price upon request.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this review, 25 June 2014
Dear User Kate073,

Thank you very much for investing your time to tell us your impressions of your stay at Motel One.
We would also like to thank you for your constructive comments concerning the rooms and the breakfast. Our highest priority is the customer satisfaction, therefore we have already mentioned your points in our meetings and we will try to carry them out.
Hopefully we can welcome you again as a guest!

Best regards,

your Hotelmanagement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014 via mobile

It is the best choice if you want to stay in the center of city! It's only 1min from the metro station (4 stations from the center) and 1min from the train station! The stuff was very friendly, the room was very clean and they change our towels every day! Everything it is under control.. Last the breakfast was delicious... Perfect! A lot of coffee drinks, a lot of variety of products!! We loved it!

Helpful?
1 Thank Polina T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this review, 26 June 2014
Dear ogurel59,

Thank you very much for investing your time to tell us your impressions of your stay at Motel One.
We would also like to thank you for your positive comments concerning the rooms and the breakfast. Our highest priority is the customer satisfaction and we would be happy to welcome you again as soon as possible in the Motel One Vienna Westbahnhof.

Best regards,

your Hotelmanagement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
turkey
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 May 2014

Location is good because of staying at the next door to Westbahnhof. If you like walking, it also has a good route to the old town through Mariahilferstrasse. Otherwise, easy access to the main sights as well as to the airport through local transpostation. The breakfast is more than enough compare to the price, and includes everything you need for a decent breakfast. Finally, as to the physical conditions of the hotel and the room, everything was excellent except the ones given below:

* Tiny size of the room and the bathroom,
* Inappropriate design of the shower place,
* Inadequate toiletries,
* Not having a closet and minibar in the room,
* Having a view of Westbahnhof's wall at room no.4104

Room Tip: Don't stay at the rooms 4104-4106-4108...... if you want to see outside from your window instead...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ogurel59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
1 review
Reviewed 11 May 2014

We stayed at this hotel from 24 April till 28th. We enjoyed our stay. The room was very clean and quiet. The hotel's location is excellent! It is very close to the metro station, to the buses and to different ways of transportation. You can take a bus and go to the airport because they stop right across the street from the hotel. If you take the metro, you need 5 minutes to get to the downtown area. The hotel is very reasonably priced and close to everything! It is also close to mariahilfer street which is a huge shopping streer and it takes one minute walking to get there. Plus there is a mall next to the hotel so you can go and eat at a restaurant or buy food from the supermarket. I recommend it!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mgs30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel One Wien Westbahnhof

Property: Motel One Wien Westbahnhof
Address: Europaplatz 3, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #82 of 360 Hotels in Vienna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Motel One Wien Westbahnhof 3*
Number of rooms: 438
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