As soon as my wife and I got off the train at Wien Westbahnhof, we couldn't have found the Austrian people more friendly and helpful! This was in complete contrast to a largely negative experience in Budapest.
We were swiftly directed to the Motel One right next door to the station. The reception staff were efficient and smiling, and we settled into our immaculate room within 10 minutes. The wifi wasn't very good, but it wasn't important enough to worry about, as we were on a whistle stop tour of the Hofburg, Schonbrunn, and Belvedere Palaces, and we didn't have time to be overly concerned on that kind of thing.
We will be returning there soon!More