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“Chic, Great Location, Clean, and Good Value!”

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Motel One Wien Westbahnhof
Ranked #83 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 24 June 2014

After that review title, there's little more to say. This is a new hotel. It's clean, cool, stylish, and ver modern. It's located a down-wind spit away from the West Bahnhof in Vienna. Actually… it's connected. That means within 100 feet of the reception desk there is a mall, food court, and anything else you need. It's even got a toy store if you have little ones that have colored up their whole book already on your trip. Along with that…. 24-hour-a-day transportation to the rest of the city via taxi or tram and the rest of Europe via trains.

Now… rooms are SMALL. No, wait. TINY. But that's OK. If you want a large room to hang out in… then you really SHOULD look for and book another hotel. If you want a convenient, clean, and great hotel for your money where you can sleep and shower… book this place. Bar in the lobby is great. Staff speaks English, German, and several other languages.

Only downside to this hotel is a really, really SMALL one. Parking. If you drive in, don't use the hotel address for locating where you're going to park. Instead, use this in your navigation system to get you straight to the parking lot: Felberstrasse 1, 1150 Wein, Austria. This will take you to the BACK of the hotel to a WIPark Garage. The hotel has a deal with this garage system and you get a lower rate for parking. It's a 4-6 minute walk from the multi-story parking garage to the front of the hotel.

  • Stayed: June 2014, travelled with family
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1  Thank RDPost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 June 2014

Rooms are spartan,but the location, value for money and convenience of travel by rail and airport shuttle is great.
Good shopping is nearby for all needs and food is available till late at the railway station next door.

Was my second stay and took breakfast option this time,which was good.
Though try to arrive early to avoid a rush.

Reception was much more polite this time around and gave us a room despite us arriving early by 9.00 am

  • Stayed: June 2014, travelled as a couple
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Thank rajkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

The Motel One chain are slowly, carefully, expanding outside their German home base to England, Holland, Scotland and the first hotel I think they opened abroad was this one in Vienna about 3 years ago.....Standards and value-for-money are just fantastically high, the rooms with breakfast currently costing just 78 euros - now this all comes with comfy new modern beds, flat-screen TVs with a zillion channels, state-of-the art bathrooms with tropical showers - and as much as you can eat breakfasts with lots of food options ! The lobbies all feature a long bar that never seems to close, also serving snacks, and bright bi-lingual staff. The rooms are perfect for 1 person, adequate for 2, wifi is everywhere, and features include a visual mosaic on the TV (in my case fish constantly swimming in a tank !) In Vienna the hotel has put comfy seats outside facing the station making a kind of outdoor lounge which is a great place to people watch and enjoy a drink on a warm night. I can be a fussy guest but for the money this hotel group is top-class !

Room Tip: If staying at the Westbahnhof Motel One perhaps book on floors 3-5 to avoid outside traffic noise.
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  • Stayed: June 2014, travelled with family
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2  Thank frankthring2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Without a doubt, this is a very convenient, new hotel. If you don't mind taking any of the great transportation options available in Vienna (they all hub right outside the doors), this is your hotel. And it's reasonable. The train station has a two story mall inside with all the food and stuff you might need.
The staff is very nice all the way down to housekeeping. Breakfast is typical euro affair. All fresh. All good, but does not change day-to-day. We were there for 4 days and it was getting a bit boring.
The rooms are clean, very euro modern, quiet and have air conditioning. However, the euro modern is a problem. The one 'sort of a chair' was highly uncomfortable if you sat it in for more than 10 min and the round 'sump' chair-thing was just weird. There is a great lack of plugs...well, actually they are not conveniently located if you have to plug things in for charging.
The 2 biggest irritations were the door to the bathroom. It auto-closed. That got to be like a splinter in your finger you could not dig out. The other is the TV. Your room card turns on the power to the room. Very euro typical. The TV always comes on to video of fish tank with very annoying music. After the second day it was a race to see how fast you could turn it off.
Others have commented on how 'cold' the atmosphere is and they are right. It's 'design functional' but still, a safe bet for a reasonable room. And the shopping street just across the way is full of more reasonable priced stores, good eateries and desserts. It was being renovated into a walking mall type street and despite the street construction, it was bustling every night.

Room Tip: Want a view, ask for a room facing the tram station.
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  • Stayed: June 2014, travelled on business
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Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014 via mobile

Good location right by the main train station Westbahnhof. Access is easy by the U-Bahn or Tram to all the attractions. Breakfast is very cheap for Europe. Rooms are very basic but you get what you pay for.

  • Stayed: June 2014
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Thank worldtravelerlebanon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

As soon as my wife and I got off the train at Wien Westbahnhof, we couldn't have found the Austrian people more friendly and helpful! This was in complete contrast to a largely negative experience in Budapest.

We were swiftly directed to the Motel One right next door to the station. The reception staff were efficient and smiling, and we settled into our immaculate room within 10 minutes. The wifi wasn't very good, but it wasn't important enough to worry about, as we were on a whistle stop tour of the Hofburg, Schonbrunn, and Belvedere Palaces, and we didn't have time to be overly concerned on that kind of thing.

We will be returning there soon!

Room Tip: Choose the top floors for a panoramic view of Vienna!
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  • Stayed: June 2014, travelled as a couple
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Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

I stayed at the hotel for one night for a quick business. Staff are really nice and helpful. The room was really nice and better than what I expected for a 1-person room. The hotel is quite new with a nice location. Distance to U-2 is 1 minute and with a change you are just 7 minutes away from city center. There were actually some noises in the corridor at sleeping time but I guess it is not every night. The breakfast buffe could be better with more variations, but it is good and everything is fresh.

  • Stayed: June 2014, travelled on business
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Thank Nazanin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this reviewResponded 25 June 2014

Dear Nazanin B,

Thank you very much for investing your time to tell us your impressions of your stay at Motel One.
We would also like to thank you for your constructive comments concerning the rooms and the breakfast. We are very happy that you enjoyed your stay at the Motel One Vienna Westbahnhof and hope to welcome you again as soon as possible!

Best regards from Vienna,

your Hotelmanagement

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Motel One Wien Westbahnhof

Address: Europaplatz 3, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #83 of 359 Hotels in Vienna
Price Range: £74 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Motel One Wien Westbahnhof 3*
Number of rooms: 438
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