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“When in Wien”

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Mercure Josefshof Wien am Rathaus
Ranked #92 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersSilver level
SF
Level 6 Contributor
135 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“When in Wien”
Reviewed 2 February 2014

What a delightfully charming joint, perfect for Vienna. We visited for the lovely Christmas markets, and found this hotel to be ideally located close to two of the biggest ones. The metro stop was a hop away, so it was never a problem getting to the center of the city in a jiffy, or you could do the fifteen beautiful walk through the enchanting streets of Vienna. The rooms, admittedly, are small, but charming nonetheless. The staff was welcoming and friendly, and the breakfast had champagne! We found an excellent last minute deal which proved to be a great value. Wifi is sketchy, but other than that, recommended to stay here.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaggageClaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, 5 February 2014
Dear guest,

thank you very much for commenting on your stay with us on tripadvisor.com

Nearly everybody loves our ideal location from where all the important hot spots of the city can be easily reached within a few minutes.

Thank you, too for your praises about the staff, the room and the breakfast.

We hope to see you soon again.

Best regards from Vienna

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Trenton, New Jersey
1 review
Reviewed 26 January 2014

Exceptionally clean city, accommodating and professional staff. There are at least five cozy restaurants within a 10 minute walk from the hotel. Easy access to public transportation, food, and clothes shopping. This was my 8th consecutive visit to Vienna and the 6th time at the hotel. I will definitely stay there again and have recommended it to colleagues.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Till R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, 5 February 2014
Dear guest,

thanky ou so much for your positive review and your praises which we will happily forward to our staff.

It is always again a pleasure tom welcome you here at the Josefshof.

Hope to see you soon again.

Best regards to New Jersey

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level 6 Contributor
227 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 670 helpful votes
Reviewed 7 January 2014

The hotel, an Art Déco structure, is perfectly located in a very quiet street near a stop of the Ring Tram which will take you in no time to all major sights of the inner city.

Our Superior Room was sufficiently spacious though the room decor was a little outdated. Beds were comfortable.

There was some mold around the bathtub (more mold and chalk was to be found in our friend's bathroom in the room next to ours). A problem that can easily be seen and resolved, what makes it even more strange, that Housekeeping does not take care of it. The dark red tapestries in the hallways had some scratches from suitcases which also made the hotel unneccessarily appear more run down that it actually is.

(Free) Wifi was unfortunately very unstable.

Breakfast was good and plentiful, but the two hostesses we met during our stay, that took the room numbers and showed us our table, we not very sympathetic and a little harsh (perhaps a language problem, they apparently weren't native German speakers).

Those flaws aside: would return (for a reasonable rate) without hesitation.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, 5 February 2014
Dear user JanBerlin,

thank you very much for your comments on your stay at the Mercure Josefshof.

We are always glad to receive feedback, either positive or negative, from our guests in order to improve our quality.
Please be assured that we already took care of your mentioned points and trained the staff again.

We hope to welcome you once again and recommend to try our newly and state of the art renovated privilege rooms.

Best regards

Elisabeth Neubauer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
1 review
Reviewed 3 January 2014

Fantastic location, just behind the Vienna townhall, 5 minutes walk from the Parliament, the Museums Quartier, the Hofburg palace, 10 minute walk from the Opera and 20 minutes walk from Stephanplatz.
The room was very spacious, clean and nicely decorated. The hotel staff really friendly and the breakfast delicious!
Really family and kids friendly. They provided us with an excellent baby cot!

Room Tip: Try the business club rooms, 2nd floor and above.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lazaros79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, 29 January 2014
Dear Lazaros79,

Thank you so much for your great feedback about your recent stay.
This will serve as an encouragement for our staff to always provide our guests with top service.

We hope that these comments will be helpful for the tripadvisor community.

Best regards from Vienna

Elisabeth Neubauer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2014 via mobile

Near the Rathaus and Rathaus Metro stop. Clean, comfortable room with no leftover smoke smell typical in European hotels. Room 140. Tea/coffee maker a plus. One block from theater with regular Mozart concerts. Easy walk to Hofburg palace and Sisi Museum and from there another short distance to the city center. Would come back.

Stayed December 2013, travelled as a couple
Helpful?
Thank Antwerp72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, 4 February 2014
Dear user Antwerp72,

thank you very much for your feedback about our Mercure Josefshof.

It is great to read that you fully recomment our hotel to the tripadvisor community.

Would love to welcome you back soon.

Best regards and wishes from Vienna

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Josefshof Wien am Rathaus

Property: Mercure Josefshof Wien am Rathaus
Address: Josefsgasse 4-6 | 1080 Vienna, Vienna 1080, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Josefstadt
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Vienna
#67 Luxury Hotel in Vienna
#93 Family Hotel in Vienna
#96 Business Hotel in Vienna
#105 Romantic Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Josefshof Wien am Rathaus 4*
Number of rooms: 164
Official Description (provided by the hotel):
Beautifully renovated hotel in the centre of Vienna, very close to Ringstrasse. The hotel offers 121 rooms, including 111 non smoking rooms, a breakfast room, garden terrace, bar and meeting rooms.The hotel is located in a small lane in the historic citycentre and most of the rooms face the quiet, leafy courtyard. Not far from Rathausplatz and Stephansplatz Squares, Parliament, museums, Museumsquartier cultural complex, Hofburg Castle and Mariahilferstrasse. Daily breakfast buffet served until 12 noon ... more   less 
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Also Known As:
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Hotel Vienna

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