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Mercure Josefshof Wien am Rathaus
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Reviews (1,544)
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549
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All reviewsprivilege roomnice hotelquiet streetmuseum quartercity hallside streetwalking distancechristmas markethotel is locatedstandard roomunderground stationexcellent locationinternet connectionminute walkan upgradebed was very comfortableu bahn
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Reviewed 10 February 2014

Ideal location-closeby some of the main attractions in Vienna but not in the typical tourist area. Nice to discover a real Vienese neighbourhood.. Closeby MuseumQ and Hoffburg area. Really good value for money!

  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this reviewResponded 13 February 2014

Dear user Matt T,

thank you very much for your feedback about your recent stay withn us.

We hope to welcome you back quite soon.

Best regards from Vienna.

Elisabeth Neubauer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this reviewResponded 18 February 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 February 2014

The hotel is very well located, close to the City Hall and close to the subway station. The rooms were very pleasant and large enough. Some of them even had a balcony.
In our last day there, we were invited to a private party with beer and typical food! We had a blast!!!! We will never forget that party!!!
Thanks to all the team!!!
We we return, we will stay in the same hotel, again. No doubt about that!

  • Stayed: October 2013, travelled on business
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Thank SRibeiro2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this reviewResponded 18 February 2014

Dear guest,

thank you so much for your positive review on tripadvisor.com

We were happy to read that you liked your stay and even our "Oktoberfest" which we celebrate every year with our clients.

Hope to see you back again some time at the Mercure Josefshof.

Best regards and wishes to Portugal.

Elisabeth Naubauer
General Manager

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Reviewed 2 February 2014

Location is great, the 8th district is rich on various little boutiques and furthermore some nice theaters are located close by. The next subway station is approx. 4 min walking. In general, location is definitely top! But really great is the service. The first room we got wasn't really nice as too small and no nice view, however, after kindly asking for another room the service guy shows us even several rooms and let us decide which one we take. That was very great, finally we got a very very nice room (I booked the privilege class) even in "Gustav Klimt" style. Breakfast "to room" service works also pretty good, always on time and ordering extra items a second and even third time was also possible. The staff was in general very friendly. Really really comfortable are also the beds, we liked it pretty much! Wifi worked very fast as well, no issues like low speed or disruptive connection during our stay.

Summarized, I just can recommend this hotel to everybody, especially to everybody which likes the Biedermeier or Gustav Klimt style! This hotel represents Vienna in a great manner! Keep that level! *well done*

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank HerrFranzKaiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this reviewResponded 5 February 2014

Dear guest,

what to say than thank you very much for your outstanding feedback.

Many of our staff members already came and asked if I already read yourf review.
The entire Josefshof Team is looking forward to hopefully welcome you back soon here in Vienna.

Best regards and wishes

Elisabeth Neubauer
General Manager

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Reviewed 2 February 2014

What a delightfully charming joint, perfect for Vienna. We visited for the lovely Christmas markets, and found this hotel to be ideally located close to two of the biggest ones. The metro stop was a hop away, so it was never a problem getting to the center of the city in a jiffy, or you could do the fifteen beautiful walk through the enchanting streets of Vienna. The rooms, admittedly, are small, but charming nonetheless. The staff was welcoming and friendly, and the breakfast had champagne! We found an excellent last minute deal which proved to be a great value. Wifi is sketchy, but other than that, recommended to stay here.

  • Stayed: December 2013, travelled as a couple
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Thank BaggageClaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this reviewResponded 5 February 2014

Dear guest,

thank you very much for commenting on your stay with us on tripadvisor.com

Nearly everybody loves our ideal location from where all the important hot spots of the city can be easily reached within a few minutes.

Thank you, too for your praises about the staff, the room and the breakfast.

We hope to see you soon again.

Best regards from Vienna

Elisabeth Neubauer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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