Stayed here for 3 nights from 12-15th August, was very satisfied with the room size and facilities and the bed was very comfortable. Towels changed daily and room kept very clean. Staff also very approachable and helpful with almost flawless English spoken. Check in and out were both prompt and efficient. Location excellent, very close to tram and U Bahn services to the centre of Vienna. The staff kindly loaned me a hotel umbrella when it was raining heavily outside.
Only three minor criticisms: not much of a view (but I didn't have a privilege room), they insisted on deposit in advance to cover the mini bar/room services (but this is fairly standard across a lot of hotels now). & the breakfast was very overpriced so I didn't take it, was cheaper to go to nearby cafes and pay half the price for English/Vienna breakfast (also 5 Euros more than the same chain of hotel in Budapest!).
It was also not clear if I had received points towards my next stay, despite being a Mercure cardholder.
Overall very good value for the price paid but worth going out to eat at the moment!More
- Free Wifi