We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good hotel!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Austria Trend Hotel Rathauspark Wien
Ranked #125 of 362 Hotels in Vienna
Akersberga, Sweden
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Very good hotel!”
Reviewed 17 December 2013

We primarily choose this hotel because of the short distances to sights and city center. We went in December to check out the Christmas markets. The hotel is conveniently located in a calm area with only one-way alleys surrounding it, but it’s only around 400 m to two metro stations and even shorter distance to the tram stop. There is also a supermarket a couple of hundred meters away.

The check-in was swift and friendly with clear signs on the desk for the check-in and check-out counter respectively. Overall, everyone of the staff we met was kind and helpful.

Our room was located on the fourth floor and there’s a normal sized elevator and a wide staircase if you’d like to walk up. Our double room was of very good size and good planned. There was a big working desk and a mini-bar with a TV on top. The TV was an old flat 15-17” screen in 4:3 format which means that today’s widescreen broadcasts are just a band in the middle. Many channels, mainly in German but also CNN and some Italian channels. A kettle was provided and some different teas and coffees and a bottle of water. Wine glasses, mugs and regular glasses were available. The bed was very good. The WiFi worked well but had no security at all. You could just log on and surf without entering any codes. Be careful so you don’t compromise your data!

There was a huge closet with built-in lights (great idea!) and the safety deposit box was in the middle in perfect height for handling. In many hotels the deposit boxes are too high or too low or behind other doors etc, but not here! There is also an electrical outlet in the box which means you can charge batteries in there. The box is locked and unlocked with a code or your credit card (no charge).

The bathroom was good sized and clean with good spaces to put your personal belongings. The bathtub was equipped with a small glass door that should keep the shower splashing to a minimum but really, that doesn't work. If you use the shower, the floor will get wet. Not a huge problem though. Water pressure and temperature was very good.

The breakfast was amazing and fresh and the staff there was so kind and helpful! Loved it!


The not-so-good:

* Electrical outlets! Despite the good idea to have one in the deposit box, how hard can it be to provide some extras in the room? We had to remove lamp cords to get all phones and laptops charged.

* An old earplug found under the bed. Not so nice.

* The rooms was probably renovated around 10 years ago and will need an update in the next few years. Everything was working as it should so this wasn't a big issue at all.

We would gladly come back and stay here again! One thing though: I don’t know if the rooms have AC or not so you might want to check that before you book a room in the summer.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PGonTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

796 reviews from our community

Traveller rating
    205
    369
    155
    41
    26
See reviews for
152
318
36
124
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sutton Coldfield, United Kingdom
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 December 2013

We booked this hotel for a 3 night stop in Vienna. It turned out to be absolutely perfect for us. The hotel building is very impressive from the outside and was bright and modern on the inside.

Room
We were given a room on the 5th floor which was a very decent size and recently refurbished. The bed was maybe a touch harder than we are used to at home, but the room was very comfortable.

Location
The location was perfect, two minutes walk from the underground, five minutes from the enormous Christmas market outside the Council house, Easy walking distance to the Hofburg palace, the Art history museum and the Natural history museum and any others

Breakfast
breakfast was good with hot dishes bacon/scrambled eggs, smoked salmon, cold meats, cheeses, coffee, cereals juices etc.

Would certainly stay here again

Room Tip: We had a great room on the 5th floor
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rin1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
170 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 November 2013

I was in Vienna just a 3 night weekend wanted to make the most of it. so this hotel location was great walking distance to all main attractions within the downtown (historic area) I walked everywhere and the area is safe and lovely. The service was courteous the wifi not too bad and the room was nice, quiet, with a lovely bed and shower. All the basic for a stay where you want to be confortable and not pay a lot of money, I will definitively recommend this hotel and stay there again.

Room Tip: A foot the most basic sgl room and it was great.
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2013 via mobile

We came to the hotel at 1200 and was told that our room is not ready yet. So we left our luggage with the reception and went for our city tour. Wgen we returned to the hotel, we were told that we were given a smaller room. Therefore, the hotel gave us a "present". To our surprise and disappointment, it is actually a single room and not the double room we booked. The present was a small bottle of wine and wasnt off much use because we already had lotsa drinks before we came back. I approached the receptionist to clarify the type of room given to us and she had the cheek to continue to lie that its the same room we booked but just a smaller one. I confronted her with the photos i see from the internet and she finally admitted that they booked wrongly. As we were both tired from all the walking and it was too late to find another hotel, we accepted it anyway. I am really disappointed and disgusted by their dishonestly.

Helpful?
2 Thank LoveBeBe
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dublin, Ireland
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 November 2013 via mobile

Most sights and things to do in Vienna are a very short walk away. Public transport is a 5 minute walk away. The hotel is basic. Rooms a bit dated - except for the bathroom. This was spacious & modern. I think the cost per room is a bit high. The bar is a couple of seats at reception. Breakfast is eatable & there are options. The reception staff are helpful & friendly. Free wifi is good. All in all a suitable hotel in a great location!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mooretallent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarhus
Level Contributor
114 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 14 November 2013

Located just out site the down town area, close to city hall and the museum area. Walking to the city center (Stephansdom etc., will take you 15-20 min.).

Rooms are pretty simple in their design, but the bed was comfortable. We stayed in the lowest room category – Business.

Breakfast was ok – classic Austrian cuisine.
Service level over all was good.

Free WIFI throughout the hotel – nice!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Calle77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 November 2013

Arrived at 18.45 after a long trip, two flights, two taxi journeys etc to find that "we are sorry we have double booked you". interestingly before I departed I noted that they have done this before. Sorry, don't believe the answer at all. This is the old trick of not wanting to lose another booking and simply moving a guest to a partner hotel to soak up capacity. Our "new" hotel was very good but that's not the point and, this is simply not acceptable behaviour and everyone should be aware and, beware you might not get the hotel you wanted or thought that you had booked before you left home ....

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rathauspark_Anatol, Leiter Gästebetreuung at Austria Trend Hotel Rathauspark Wien, responded to this review, 15 December 2013
Dear Mr. Will,
we appreciate that you published your feedback about our hotel and are very sorry that we were not able to accommodate you during your stay in Vienna.
You are absolutely right, sometimes mistakes happen and an overbooking situation occurs at our hotel. Of course, it is one of our important goals to fill our hotel and sell all our rooms. Unfortunately it also happens on those fully booked days, that we find out about a double booking or a reservation mistake occurred. In most of the cases the situation changes during the day as we receive a cancellation or a change in reservation. But unfortunately, sometimes it does not. In that case, it is most important for us that the guests’ stay is not influenced and that the services provided are the same or even higher than at our hotel. We furthermore pay for transportation cost and assist the guests as much as we can, offering an alterntive hotel within our hotel group so that we can guarantee for quality and service.

We are again, deeply sorry that we were not able to accommodate you at Austria Trend Hotel Rathauspark but are sure that your stay at Austria Trend Hotel Savoyen ****+ was a good one. We would be lucky if you will be guest at one of the Austria Trend Hotels & Resorts again soon.


Your Austria Trend Hotel Rathauspark Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Inner City
Hotel Das Tigra
Hotel Das Tigra
#52 of 362 in Vienna
4.5 of 5 bubbles 866 reviews
Inner City
Pension Residenz
Pension Residenz
#232 of 362 in Vienna
4.0 of 5 bubbles 151 reviews
Josefstadt
Mercure Josefshof Wien am Rathaus
Show Prices
Show Prices
Show Prices
Inner City
Austria Trend Hotel Europa Wien
Inner City
K+K Palais Hotel
K+K Palais Hotel
#42 of 362 in Vienna
4.5 of 5 bubbles 1,156 reviews
Alservorstadt
Hotel Regina
Hotel Regina
#103 of 362 in Vienna
4.0 of 5 bubbles 765 reviews
Show Prices
Show Prices
Show Prices

Been to Austria Trend Hotel Rathauspark Wien? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Austria Trend Hotel Rathauspark Wien

Property: Austria Trend Hotel Rathauspark Wien
Address: Rathausstrasse 17, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#91 Luxury Hotel in Vienna
#133 Romantic Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Austria Trend Hotel Rathauspark Wien 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jet2Holidays , Expedia, Hotels.com, Travel Republic (UK), Priceline, Odigeo, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your Austria Trend Hotel Rathauspark Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Austria Trend Vienna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing