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“Clean and Friendly Hotel!” 4 of 5 bubbles
Review of Hotel Alpha

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Hotel Alpha
Ranked #74 of 367 Hotels in Vienna
Certificate of Excellence
Nanaimo, Canada
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Clean and Friendly Hotel!”
4 of 5 bubbles Reviewed 18 June 2012

We stayed at this hotel for 4 nights and found it very clean and friendly. The front staff were always pleasant and willing to help with advice, directions, shuttle service, etc. The room was small but adequate and cleaned every day with fresh towels. The breakfast was very nice with a great selection of breads, cheeses, fruit and nuts, cereals, yogurt, eggs, sausages, juices, coffees, etc. Also, throughout the day you could help yourself to complimentary tea/coffee and fruit. The lobby had a nice lounge/sitting area. The location was close to most things (we walked a lot but liked it that way) or the metro was nearby.

The only inconvenience was that Wi-Fi was not fully available throughout the hotel. You must ask for an access card which is only good for 30 minutes - and it will boot you out of your email if you are in the middle of it when your time expires - very frustrating when you are writing a detailed email for home. If there are two of you - you can ask for two cards - but you each need one. You can ask for one again if needed, but frustration may have already happened.

Otherwise, we would recommend this hotel to others.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kraber, on behalf of Elisabeth Hemetsberger, Manager at Hotel Alpha, responded to this review, 21 June 2012
Dear Guest,

Thank you very much for your detailed comments about your stay at the Hotel Alpha. We highly appreciate your remarks, especially your thorough description of the selection on the breakfast buffet.

We are convinced that the great location, combined with dedicated service are the key points to our success, and we are eager to continue that way.

WiFi is available at the entire hotel for a fee. In the lounge area we offer it for free, and of course, unlimited.

However, you are right that access card time allotment comes in 30 minutes batches and might be inconvenient at certain times. We will definitely make an effort to better explain this to our guests in the future.

We hope that you come back to our hotel again soon.

Kind regards
Mag. (FH) Elisabeth Hemetsberger
Manager, Hotel Alpha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
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English first
Pretoria, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 May 2012

We stayed at the Alpha hotel for 2 nights over December 2011, the hotel is in a quiet little street and the rooms are very basic, it is not very big but it is a comfortable size, the beds are comfortable and the bathroom also a comfortable size. The TV in the room was the oldest, smallest I've ever seen, but this didn't bother us since we were so tired at night, from sightseeing that we didn't even bother to watch TV. The breakfasts were very basic aswell with eggs, bacon, sausages, and a selection of breads and preserves, but it was nice. The hotel is located near the Rathaus and other tourist attractions (within walking distance and close to tram stations) We did however get a bit lost finding the hotel, since all the little streets tend to look the same.

All in all our stay was pleasant and comfortable, and suited to our needs.

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ebeneze G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

Although we once said we'd return to the previous hotel we stayed in if visiting Vienna again, we booked this one instead and did not regret it.
The location is literally within a 2 minute walk from Rathouse U-bahn station and on foot St Stephens is about 15 minutes away, whilst walking through some of the most beautiful areas Vienna has to offer. The area is safe and quiet. The hotel itself is great. Very clean, efficient, good, friendly service. On Easter eve we even got a chocolate Lind Bunny on our beds from housekeeping!! Breakfast was abundant and there was lots of choice. All in all a great place to stay. Our only criticism was having just one english language TV station but a) We didn't go to Vienna to watch telly and b) maybe it's time we learnt german instead! Also worth mentioning: Immediately behind the hotel on Lenaustrasse is a bar/restaurant called The Centimetre. Definitely worth a few visits!!!! Very friendly atmosphere, good food, good beer, all ages, good music, super friendly staff.
Looking forward to a few more visits!!

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tallulah2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

The Alpha is a small hotel very close to the Rathous Metro line and the tram line. The hotel is small but very comfortable. The rooms were quite small and the bathroom the tiniest I have ever seen. Still the place had a feel good factor about it. The staff was helpful and allowed us to check in early. The breakfast, although not a large spread, was good.

It was a good find for us as we wanted to look for a budget location not very far from the city center. The Hotel perfectly fitted our requirement.

Don't expect anything lavish.

  • Stayed February 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kay629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

The hotel is located 2 minutes walk from the Rathouse metro station (Metro line 2), in a very quite side road. Vienna center is small enough to get there by foot.
Rooms are not big but are not too small either. There is a safe in the room. TV is very small.
Shower is very modern though there is no bathtab (shower only)
Room was made every day and kept very clean.
Breakefast was great with a lot of choices.
Front dask ladies where very nice, and smiling. Good English. They are very helpfull and will give you a map of vienna and will be happy to explain how to get to any place.

If you don't care about smoke you should check the Centimeter pub just at the back of the hotel. Very nice food and drink.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tal_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Level Contributor
155 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 12 December 2011

We picked this hotel based on the combination price-location-and reviews I read.
We were both a bit disapointed with this hotel.

I would describe it as "what you need (a clean room, a bed, breakfast) but nothing more".
We arrived in the morning around 9.30am but immediately got our room (to our surprise). Staff at the reception was friendly.

Our room was clean but very small. I don't really mind the small size, but it was not easy/comfortable to watch television as the small TV was placed besides the double bed.
The room was very warm but we could not find out how to adjust this.
In the (small) badroom, there were good quality towels on this type of warming rack, which was really nice.

Breakfast was OK; not great but everything we needed; The issue with breakfast is the small size of the breakfast room: not easy to find a seat, and the buffet is not refilled fast enough, so for example: no more eggs, no more breads,... Staff at breakfast was stressed: I could hear them answering quite agressively when another guest asked to refill the coffee.

The good thing about the hotel is the location: very close to the metro (rathaus station) and you can also walk to the inner city. it is only 5 minutes walk to the Rathaus square, where there was a gorgeous christmas market. However, we noted the public transportation in Vienna is really wonderfull. We never had to wait more than 5 minutes for the subway. so in the end the location of the hotel is maybe not that important.

My main criticism of the hotel is the isolation. You can hear everything your neighbours do, like for example turning on the light. You always have some sort of noise in a hotel, but at hotel Alpha it was really bad.

in general: an OK type of hotel. No special charm or anything but more a "budget hotel" feeling. We would not really recommend it, however if you do not find anything else for an affordable price and are just looking for a clean room, it's OK.

About Vienna: we most of all liked the Schonnbrunn zoo and the Karlskirche.
We had purchased a vienna card at the reception desk of hotel alpha, which is very usefull for the included transportation. However, don't buy it for the discounts as they are very limited and you are probably cheaper with the combi tickets. So maybe consider to just buy a public transportation pass.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Belgian_traveller_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banja Luka, Bosnia and Herzegovina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 12 December 2011

I stayed at this hotel with a friend for three nights Thurs – Sat during early December.

First the good points – situated in a quiet side street (no traffic noise) but very close to tramline (No 2) and underground (Rathaus); staff very friendly, cheerful and helpful; plenty of take-aways, cafes, restaurants, supermarkets, within 5 minutes walk; buffet breakfast - plenty of what there was; within short walk of museum quarter, ring, etc; central heating worked (after it was turned on) and the room was pleasantly warm.

The not so good points - small “double” room; noticeable musty smell every time I entered the room; double bed - twins pushed together; miniscule shower room/toilet; soft mattress; thin internal walls and gap under door to room; buffet breakfast - limited choice; tiny TV not well placed for viewing.
However, my friend who chose and booked the room had no complaints and was surprised that I wasn’t as satisfied as she was.

I plan to visit Vienna in the Spring but would think carefully about staying at the Alpha again. It was poor value, I think, for the room rate I paid.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lone-highwayman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpha

Property: Hotel Alpha
Address: Buchfeldgasse 8, Vienna 1080, Austria
Region: Austria > Vienna Region > Vienna > Josefstadt
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#85 Family Hotel in Vienna
#86 Business Hotel in Vienna
#120 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Alpha 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Alpha Hotel Vienna

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