We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good!”
Review of TOWNS Apartments

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
TOWNS Apartments
Ranked #111 of 195 Speciality Lodging in Vienna
Warszawa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good!”
Reviewed 19 August 2013

A very nice, clean, big apartment in a quiet street. Apartment is fully equipped, there's a big bathroom and a comfy kitchen. The metro is 7 minutes away and its only one/two stops to the city center.
The only disadvantage is that some of the apartments are on the ground floor and windows are basically on the street. But it was not an issue for me since the whole neighbourhood seemed very calm and safe.

  • Stayed August 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karolinakaluzynska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andra C, Manager at TOWNS Apartments, responded to this review, 13 November 2013
Thank you very much for choosing Towns Apartments for your stay in Vienna. We are looking forward to welcome you in our house again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

12 reviews from our community

Traveller rating
    5
    1
    2
    0
    4
See reviews for
1
1
Solo
0
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Crete, Greece
1 review
Reviewed 30 April 2013

It was awful. Bad internet connection, bad cleaning of the house.
They charged us for old scratches tο the floor, for smoke and we didn't smoke(150 eyro per person) and more. Their purpose was to get us the advance.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spyros L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownsAp, Manager at TOWNS Apartments, responded to this review, 18 June 2013
It is our duty to offer the same quality and cleanliness of the apartments to all our guests. Our staff takes the time to inspect and prepare all the apartments before the arrival of each guest. During the time the reservation is made all our guests are informed of our Renting Conditions, among them that all our apartments are non-smoking, that any damage noticed by the guest upon entry in the apartment has to be reported to our office immediately.
Apartments are cleaned once per week during the stay of the guests and our cleaning staff is instructed not to move the items belonging to the guests. All our apartments are non-smoking because they all have natural wood floors which would be damaged by the smoke.
In case of the group that Mr. Spyros is mentioning, it has to be known that the guests were construction workers and the damage to the floors was done by the materials they carried with them from the construction site. Our staff has pointed this situation out to the group leader (Mr. Spyros) from the beginning of the stay.
The internet connection issues were not once mentioned to us in the duration of the stay and considering that our office is using the same internet line, we know for sure there were no problems with the connection.
The charges and damages mentioned by Mr. Spyros were documented with pictures during the first weekly cleaning and were discussed with him and his superiors several times during the stay of the group.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 July 2010

We has a very bad experience with Towns Apartments.
First of all, we have not received any instructions with our booking and had to wait on the street with all the luggage and a child, as nobody was present in the office or answering the phone.
Kitchen is very small and you can also smell what others are cooking tonight.
No air conditioner or fan, very hot, and if you open windows you will have lots of mosquitos in the room.
The last and most important thing - lots of noise. We could her all the neighbors.
One morning someone has been throwing up very loudly at 7am and another morning at 6 am (!!) a group of people arrived and they were waiting on a street, chatting very loudly and yelling for about an hour.
Internet was very important for me and I made sure to choose a place that offers connection. Our internet worked only once for about an hour and was down for the rest of the stay.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiaSays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worldwide
1 review
Reviewed 16 November 2009

I was very unhappy with Towns Apartment service. If you need a quick place to stay, definitely do not consider this. Me and my family had an itinerary change and needed a place to stay in Vienna on short notice, and I picked this as the pictures of the rooms look nice.

I tried to repeatedly contact the management after 9AM but no one would ever pick up the phone, even though the voice-mail said they were open from 9AM - 6PM M-F. They did respond to my email and said a room was available, so we began the drive from Venice to Vienna with what I felt was a room waiting for us.

When I arrived at Towns Apartments, we didn't really like the small street that it is on as it is quite dark and had several homeless squatting on it. But it didn't matter, because at 5:15PM the front door to the place was locked! To no avail, after buzzing the office for 15 minutes and repeatedly calling, no one ever answered the door. Thinking that an emergency may have happened, we went to an early dinner and when we returned there was still no answer at the door. I checked my email at this point and to my surprise there was an email from Towns Apartments saying they were booked full, but the email was not sent until 5:35PM, so while we were standing outside!!! Needless to say, the service here was terrible. Go somewhere else.

Stayed November 2009
Helpful?
Thank jimworldwide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Landstraße
Eurostars Embassy Hotel
Eurostars Embassy Hotel
#194 of 362 in Vienna
4.0 of 5 bubbles 364 reviews
Landstraße
Hotel Gabriel
Hotel Gabriel
#248 of 362 in Vienna
3.5 of 5 bubbles 187 reviews
Show Prices
Show Prices
Show Prices
Landstraße
Vienna Sporthotel
Vienna Sporthotel
#176 of 362 in Vienna
4.0 of 5 bubbles 174 reviews
Landstraße
Hahn Boardinghouse
Hahn Boardinghouse
#60 of 195 in Vienna
4.0 of 5 bubbles 21 reviews
Show Prices
Show Prices
Show Prices

Been to TOWNS Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TOWNS Apartments

Property: TOWNS Apartments
Address: Barichgasse 3 | 1030, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
Ranked #111 of 195 Speciality Lodging in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — TOWNS Apartments 3.5*
Number of rooms: 3
Official Description (provided by the hotel):
Located in the 3rd district of Vienna, Towns Apartment are only a 5-minute metro ride away from St. Stephen's Cathedral. The spacious and stylish apartments have a fully equipped kitchen and offer free internet access. Each apartment comes with a dishwasher, a microwave oven, a fridge-freezer and a designer bathroom. There is also a flat-screen cable TV and a DVD player, as well as enough storage space in all apartments. Free Wi-Fi and wired internet access is provided.A laundry room with a washing machine and a dryer are available free of charge. Private parking is available near the Towns Apartments.Please note that the apartments are strictly non-smoking. Non-compliance leads to a substantial cleaning fee.Guests are kindly requested to inform Towns Apartments about their arrival time at least 2 days before arrival by telephone, e-mail, or fax. If possible, the flight or train number should be included. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo, TripOnline SA, Priceline, Traveltool, S.L.U. and Cancelon so you can book your TOWNS Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing