My husband and I stayed here for 3 nights during our recent trip to Vienna. The hotel location is very convenient and is right in the heart of the Stephensplatz. The hotel decor is super modern and the room was a great size. The bathroom was immaculate and the bed was very comfortable. Staff was friendly and spoke English. The hotel also offers free drinks in the salon from noon to 10pm which was a lovely touch as we were able to enjoy cappuccino, prosecco, and wine at our leisure. Also the first night we received turn down service and the staff left an Austrian treat for us which we really enjoyed.
The hotel states that the mini bar is included in your price, which we thought would be a great trade off for the hotel not including breakfast, however were disappointed to discover it only contained 1 beer and mineral water. The wi-fi was free, however every time your phone goes idle you have to re-enter the user name and password which proved to be annoying.
The hotel was very nice and overall I'd have given it a higher rating if it weren't for the air conditioning. This was our biggest complaint with the hotel and ended up being the cause of sleepless nights. Air conditioning is an amenity they offer, and you can control the temperature in the room. We found the temperature reading in the room to be grossly inaccurate. The coldest setting was 17 degrees Celsius, which if true would be quite cold. However even at this setting we were sweating in the room. They also turn the air off completely during the middle of the night, which we discovered when we woke up in a sweat and couldn't get back to bed because it was so warm in the room. If staying during Vienna's warm summer months, I might look elsewhere for a hotel with more reliable air conditioning; however, if you are staying in the fall or winter, or can just plain put out up with the heat, I would recommend this hotel.
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