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Austria Classic Hotel Wien
Ranked #27 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 24 June 2014

8 of us had 4 rooms for a 3-night break. The hotel is a good walk from the city centre but there are 2 underground stations within 400m. We had a selection of bedrooms all of which were spacious and very comfortable-all with aircon.Our room was adjacent to the road but traffic noise was not a problem. The reception and domestic staff were helpful and very courteous. Breakfast was excellent with a wide range of hot and cold food food all of good quality. The breakfast room was never crowded but I can't imagine how it would have been if the hotel was full.We ate breakfast twice on the outside patio area which on the first occasion was very pleasant. On the second time there were 7 or 8 people, who were not hotel guests, occupying several tables and all of them were smoking which made for a very unpleasant experience. The free wifi was very good. The outside seating area on the first floor was a pleasant meeting area.

  • Stayed: June 2014, travelled as a couple
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2  Thank philWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 June 2014

We choose this hotel reading so many good reviews about one and I don't understand how this hotel can be rated as "nice", "perfect" etc. Location is good undoubtedly-1 min from metro station, not far from city centre.
When we entered to our room we were shocked by the size -it was hardly bigger 9-10 m. The bed took up almost the whole room. So-called bathroom was SOOO TINY- if you want to bend over sink you have to go to the left/right or just open the door. Incredibly! I've never seen such a tiny bathroom. Besides, bathroom of a next-door room is just behind the wall and you can hear all sounds from there and even smell of smoke as it was in our case.
If your room overlooks the yard where hotel car parking is, and you open the window overnight, you will be woken up at 6 by sounds of leaving cars.
Breakfast was good enough, Staff did their best, but the hotel is exactly overpriced.

  • Stayed: June 2014
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3  Thank Furious298484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClassicHotelWien, Manager at Austria Classic Hotel Wien, responded to this reviewResponded 25 June 2014

Dear Furious298484,
thank you for taking the time to write a review and for sharing your personal experience with other travelers. Feedback from our guests is always appreciated as we can learn for the future and improve our services! We are happy that you enjoyed our central location, just 2 stops by underground or a short walk away from the center of Vienna.
We know that guests have different wishes when it comes to the size of rooms and this is why we offer different categories. Our guests can chose from the spacious family rooms, the “superior” rooms, the “superior plus” rooms and our smallest category, the “classic” rooms. We regret that the “classic” room you booked did not meet your expectations.
You stayed in room #254 with a size of 15,5m2 and a recently renovated bathroom. We used high quality materials and modern non-transparent glass sliding doors. Most of these rooms are facing the court which is appreciated by our guests. When visiting a lively and large city like Vienna they enjoy the quiet location.
We hope to welcome you again at Austria Classic Hotel Wien and it will be a pleasure to show you our other categories with more space and large bathrooms.
Kind regards
Ingeborg Seitz / manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

For those who want a comfortable hotel which is not going to break the bank in Austria then you can't really go wrong here. We didn't go for one of the more basic rooms, going a step up and this got us a room with air con that did the job in 30 plus degree heat. English speakers will have the usual two tv channels to choose from but there is wifi or your book! Bathroom was clean and functional and there was lots of space for storage in the room.

There is a fantastic selection to choose from for breakfast and in general the facilities in the hotel are all you could need while the staff are helpful.

Location is good as near the train station to which you can get most places very quickly. The area is ok however in an evening there are quite a few characters to put it nicely hanging around the station area.

Stayed: July 2013, travelled as a couple
2  Thank LeafinUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Our six night experience at the Hotel Wien was in keeping with those who have given this hotel an excellent rating. Previous reviewers comments about location, amenities, staff and breakfast buffet were very accurate. We arrived from the airport after a thirty minute ride on the OGG Schnelbahn (Red Train) to Praterstern Station costing approx. 11 euro, and a five minute walk to the hotel. The hotel itself is located on Praterstrassa which, via the Nestroyplatz subway station, is only minutes from Stephensplatz and the cultural center of Vienna. While Praterstrassa has a somewhat 'gritty' quality, it's advantages include a lower activity level, a variety of casual eating establishments (one suggestion being 'Zina's', a small Lebanese eatery with unique flavors, friendly staff and reasonable price), and a 'Spar' convenience store and pharmacy nearby.

As others have mentioned, the staff is excellent overall, but Christoph in particular is a gem. We were in need of a dentist to evaluate an unanticipated tooth problem and Christoph had us into to see an excellent local dentist within hours. Simply outstanding service...

Bottom line, you can be confident of an excellent experience when booking with the Austria Classic Hotel Wien.

Room Tip: Rooms overlooking the inner courtyard seem quieter.
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  • Stayed: June 2014, travelled as a couple
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3  Thank Brad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

We stayed for 3 nights in this hotel when we were on holiday in Vienna. It was well located for sightseeing because there is a tube station (Nestroyplatz) really close by. We didn't try and walk it because it was over 30 degrees when we were in Vienna!

Luckily for us the room had air conditioning, which we definitely needed. Every member of staff was very friendly and helpful, particularly the reception staff member Christoph.

The room was clean an comfortable. The only downside for us was that we had the room at the top of the stairs on the first floor, and there were some really noisy guests staying the same time as us. I suspect we would have heard them in any hotel (indeed, people staying in other hotels may well have heard them they were so noisy!!) but earplugs solved that one easily. Perhaps when you stay here, ask for a quiet room not near the stairs.

The breakfast was good - lots of choice and the food itself was good quality. Very long serving period as well, breakfast was served right through until 11.00. In the evening there is no restaurant attached but there is a bar and they have nice drinks and it's not very expensive.

I would happily stay at this hotel again if we go back to Vienna.

Room Tip: Avoid rooms near the stairs if you can, because other guests might be noisy!
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  • Stayed: June 2014, travelled as a couple
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Thank Kaysafus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

The location of this hotel is great. The cab ride from the station we arrived into was supposed to be a short 15 minute cab ride- but due to road closures from some sort of travelling electronic music fest, it turned into a 30 minute cab ride which ended with us getting out and walking to our hotel. The ravers were right in front of our hotel when we arrived which was actually pretty cool!
We could have taken city trains to the station which is located down the street from the hotel but we didn't want to navigate them since we got in a little late.

Our hotel room was tiny. It was basically a bed (two single/twin mattresses in one double or queen bed frame). The bathroom was also tiny. A very small stand up shower. I could barely bend over to shave my legs and I'm just a short/average person! But it was clean so I digress...
Breakfast was included in our stay. It was pretty good. Normal stuff- eggs, cheeses (LOTS of cheeses), sliced meats, fruit, yogurt, cereal, breads galore.

Apparently Vienna closes a lot of its stores/services on the weekends. It was very difficult to find somewhere to eat on a Saturday night. This hotel isn't super close to the main downtown area (maybe 15 minute walk), but definitely close enough. It rained our only full day there (5/10/14-5-12-14), which was unfortunate. But we still did a tour of the city and stopped at Summer Palace which was interesting. If we went back we would definitely stay at this hotel again because we really liked it and the location. You need more than one full day to see the city- there is just so much to see.

  • Stayed: May 2014, travelled as a couple
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1  Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

The hotel was very clean with nice rooms. They had a great breakfast with a very attentive staff. The downside is it is very far from the historic center. It is more like a 30-40 minute walk to the historic centre, not sure how the other reviewer made it in 15 minutes. We needed an extra room for the second night and the manager wanted 255 euros for the room, said there was a Stones concert in town and rooms were at a premium. We declined and booked at he Grand Wien for only 60 euros more in the center of town in a 5 star hotel.

  • Stayed: June 2014, travelled with family
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Thank xcapeohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Austria Classic Hotel Wien

Address: Praterstrasse 72, Vienna 1020, Austria (Formerly Nordbahn-Wien)
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Vienna
#18 Family Hotel in Vienna
#33 Romantic Hotel in Vienna
Price Range: £63 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Austria Classic Hotel Wien 3*
Number of rooms: 85
Official Description (provided by the hotel):
Our centrally located hotel, with its 200 years of history, is one of the most traditional houses in Vienna and combines comfort with contemporary flair. The natural warmth of the staff, best service quality and special attention to details provide a unique atmosphere. ... more   less 
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Also Known As:
Classic Hotel Vienna
Vienna Classic Hotel

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