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“magical”
5 of 5 bubbles Review of Der Wilhelmshof

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Der Wilhelmshof
Ranked #27 of 362 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Hampshire
Level Contributor
5 reviews
4 hotel reviews
“magical”
5 of 5 bubbles Reviewed 26 August 2008

Stayed for five nights at this hotel and cannot fault it. The hotel was clean and quiet. The buffet breakfast was plentiful.
all staff helpful. It was great that on our last day we could leave our luggage in the locker room for one euro per locker. (refundable too) It was easy to get to and from Vienna airport to the hotel on the train to the Praterstern and walk.
Public transport in Vienna is excellent. but it is easy to walk into the city ( about fifteen minutes) Definitely would stay here again if visiting Vienna.

  • Liked — spacious room
  • Disliked — only two pillows per bed
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank safehandsHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,393 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
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Bucharest
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 13 August 2008

We spent four days at this hotel last week and it was great. The room was very elegant and the bathroom was big. The services were all very good, and al the employees were really helpful. The only problem was with the wi-fi in the room; the connection was quite bad so i used the computers they had in the lobby at the internet points. I told them about the problem and they said that maybe it was a problem with the laptop. I doubt it, but i didn't need the internet that much (after all, i was in vacation!) so it didn't matter that much.
Also, the location is very good, right near Praterstern station (we used only the subway to get around the city). Because we wanted to avoid walking too much at night, just to keep it safe, we spent most evenings at the Prater (it is a very busy area with restaurants and open-air bars for every price range) which is also very close to the hotel.

  • Liked — The quality of the rooms, the location
  • Disliked — the internet connection
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Sup3rgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 July 2008

We spent two nights here, having booked it on the Web. Our room had been completely refurbished to a high standard and although the Hotel is in an unfashionble part of Vienna, it is only 3 stops and 7 minutes from Stephensplatz in central Vienna [4 stops from Hapsburg Palaces]. There is a major metro and trolley station about 300 metres from the hotel. There are restaurants and bars nearby of varying statndard.
Spacious room and large bathroom, finished in marble! Quiet, very clean and comfortable. Excellent bedding and linen. Refrigerator but no tea-making facilities. TV with English- language news channel. Free internet use in lobby.
Excellent continental breakfast- wide variety and ample food and fruit.
Limited English spoken at reception but staff helpful.

  • Liked — Clean, comfortable and excellent value
  • Disliked — Limited English at reception and somewhat scruffy neighbourhood [but safe]
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MikeBromilow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 23 July 2008

My husband and I spent 4 nights in this hotel. We wanted to visit Vienna for a long time and this hotel looked suitable for our needs. We came by car and this hotel had garage and also had free wireless internet access, which was great for us.
Besides this there is a hotel policy stating that you must make a deposit in advance, which is rather uncomfortable. After that, when they made the final total for our staying, they would have tricked us, if we had not been careful. They asked us to pay twice the room value, because they miscalculated the deposit we have made in advance. So be very careful for calculations.
The hotel staff is as much as kind as their English language permits, because it is rather limited.
The breakfast was poor comparing to the high room value, and the lady asking for coffee to serve every morning had a slow mind because she always forgot to bring the coffee in due time.
If you want to serve lunch and dinner in this hotel, then you must choose another because here they cannot provide such services. They will direct you to a local corner restaurant which is not so impressive, but have low prices.
The room was OK, worm and tidy, and they cleaned it every day.
Vienna is a wonderful city, full of history and with lots to visit. We spent 3 full days here, but you need more for sure.
The weather was not friendly at all, it rained a lot. Still, we managed to visit Vienna House of butterflies (Schmetterlingshaus) and Sisi Museum/ silver collection.

  • Liked — Free wireles internet access
  • Disliked — Poor breakfast
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Gabbysugarlips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
446 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
2 of 5 bubbles Reviewed 28 June 2008

The location not bad its near to the river, train station & prater fun city.

The room is small, The bed not very good & bad pillows.

not worth the money.

  • Liked — very fast chick in
  • Disliked — may be all
  • Stayed June 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AbdullahAltamimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, WV
Level Contributor
91 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 7 June 2008

Hotel Wilhelmshof is a very good, relatively reasonably priced, and conveniently located option for Vienna. I booked "superior" rooms directly with the hotel; they were spacious and furnished in a contemorary style, with large bathrooms. The hotel appears to have been remodeled recently. Breakfast was ample. The front desk was reasonably helpful. The hotel is only about a four or five minute walk from the u-bahn station and the train station, so getting from and to the airport, and into town, is very easy. (Trains to the airport run every 30 minutes, at approximately 21 minutes after the hour and 51 minutes after the hour. Note that TWO tickets per person are required each way.) It is about a 20-25 minute walk to Stephensdom.

  • Liked — Value, quality, and convenience
  • Disliked — Nothing
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charleston_WVMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
113 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 3 June 2008

Our stay here was quite good. The location is quite good, just 2 stops from the centre of Vienna. Wonderful breakfast, lots to choose from. Staff was very accommodating and friendly. A great plus is that there is FREE INTERNET access availlable in the lobby. Very nice room, nice size as well.


Directions from Westbahnhof Station to this hotel:

From Westbahnhof Station take the underground orange line U3 until Stephansplatz. Change at Stephansplatz to the red line U1, get off at Praterstern. At Praterstern station take the Heinstrabe exit, once outside walk straight toward the building that has a sign on top which says "Camino," then walk to your right until the first street which is Kleine Stadtgitgasse, make a left and the hotel is about the 2nd or 3rd building. It is about a 4 min walk from the underground.

  • Liked — Pleasant environment
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OntarioTravel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Der Wilhelmshof

Property: Der Wilhelmshof
Address: Kleine Stadtgutgasse 4, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#3 Green Hotel in Vienna
#21 Romantic Hotel in Vienna
#23 Luxury Hotel in Vienna
#24 Business Hotel in Vienna
#30 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Der Wilhelmshof 4*
Number of rooms: 105
Official Description (provided by the hotel):
Der Wilhelmshof - the arthotel between the city center of Vienna and the famous PraterIn the immediate vicinity of one of the main attractions of Vienna, the Ferris wheel in Vienna's Prater, our arthotel «Der Wilhelmshof» is located in a quiet side alley.The interior of the family-run 4-star hotel impresses by its warm, artistic atmosphere, which, together with the modern technical equipment and personal service, is thoroughly tailored to the needs and the well-being of our guests. We are a special hotel, since art accompanies our guests throughout the hotel – from the elegant entrance hall through the artistically staged mezzanines up to the stylish guest rooms that are individually designed. Besides the WLAN access which is available for our hotel guests, free of charge, there is also a hotel-owned garage. Please note that Der Wilhelmshof a non- smoking hotel.Our professionalism, the comfortable and cozy atmosphere and our passion for details rank among our strengths. ... more   less 
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Also Known As:
Der Wilhelmshof Hotel Vienna
Wilhelmshof Hotel Vienna

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