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“Best Stay of Our Trip”
Review of Der Wilhelmshof

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Der Wilhelmshof
Ranked #31 of 360 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Huntsville, Alabama
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Best Stay of Our Trip”
Reviewed 14 June 2014 via mobile

This hotel was wonderful. The location is very convenient, right around the corner from the Praterstern station with two U Bahn connections. It was very easy to navigate anywhere in Vienna from here. The staff was exceptional. Everyone we encountered had a smile and friendly greeting. The breakfast was excellent each morning and had sufficient variety that we didn't get tired of it over three days. The rooms were very artsy, clean, and comfortable. They also had air conditioning which proved to be very important since there was a massive heatwave the week we were there. When we come back to Vienna this is where we will be staying.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank paxRomana99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 27 June 2014
Dear Romana,
Thank you so much for your very positive feedback. It is an honor to read that you have been very satisfied in our hotel and during your stay in Vienna. Thank you also for your praise about our staff members. Also great to read that you enjoyed our breakfast and that you liked the design of your room.
We would be very happy to welcome you once again in our Viennese art hotel.

Sunny regards from Vienna,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Dublin, Ireland
Level 4 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 June 2014 via mobile

Nice hotel. About €8 in a taxi to Stephansplaz.
Check in was friendly. Went for a deluxe room. Very spacious with comfortable couch and bed.
Breakfast was fantastic with a multitude of choice of hot and cold food and all types of breads and pastries. Good selection of TV channels. It was a little bit outside of the main part of town. Stumbled across a huge fun park that was behind the main train station a few minutes walk away. Well worth a visit. The bar was very quiet and not well staffed when we were there. Kids jumping up and down in the room above. Rang to complain but was told nothing they could do. €140 for the night expected more from the reception and advised it was an expensive playground. This was the only fault.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Justbeenhonest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 27 June 2014
Dear guest,
Thank you very much for your feedback on your stay. We are happy to read that you enjoyed your room and have been satisfierd with our staff at check-in. Thank you also for your nice review on our breakfast. Glad you also had a chance to visit the Prater- the huge fun park you stumbled across. It is really worth a visit.
Sorry to read about the noisy children in the room above yours and the misunderstanding concerning this situation. Our front desk did call up the room to ask them to be more quiet. We are sorry if this did not help and for the inconveniences caused.
We would be very happy to welcome you back again.

Kind regards from Vienna,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caversham, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

This is a really lovely hotel. The decor, designed by an artist, is as good as any hotel I have seen. The rooms are stylish and comfortable, the breakfast buffet excellent and the bar area a good place for a pre-dinner drink or nightcap. The underground is only a few minutes walk, and then just three stops to the tourist area around the cathedral. The hotel does not offer dinner, but we wanted to go into town anyway.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GS55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 11 June 2014
Dear guest,

Thank you very much for your positive review about our hotel. Thank you for your praise on our hotel design. We are happy to read that you really liked the decor and design. By the way, did you already know that we are the only hotel in Vienna that has been designed through an artists hand!?
It is really nice for us to read that you enjoyed your stay in Vienna and in our art hotel and that you also had the possibility to enjoy our bar.

It would be a great pleasure to welcome you back in our hotel.

Sunny regards from Vienna,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014 via mobile

Hotel wilhelmhof location is close to praterstern underground and train station. It is easy to go to Vienna town or explore other location. Room is simple, clean and spacious. The bed and pillow is not good. It sinks and lack of support. Breakfast is good for a week long stay, it lacks in daily varieties.

Stayed June 2014, travelled on business
Helpful?
Thank Meadowpeaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 11 June 2014
Dear guest,

Thank you for your feedback on your stay in our art hotel Der Wilhelmshof. Great to read that you have been satisfied with the location of our hotel. We can fully agree with you that from our hotel it is easy to explore the city and the most important places in Vienna. We are sorry to hear that the bed and pillow did not meet your expectations as we try to satisfy all our guests and to find a solution in case of problems, such as more pillows or a different pillow in the room.
Concerning the breakfast we try to offer a great variety of products everyday for our guests, but we would also like to thank you for your feedback here and we will think about ways to improve the variety on our breakfast buffet and make it even bigger for our guests.

We would be happy if we could welcome you back in our hotel and show you that we took your feedback serious and worked on the things you mentioned.

Sunny regards from Vienna,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

The Wilhelmshof is a great place to relax and refresh in Vienna, just 2 blocks from the Praterstern train and subway station and close to everything. The staff is kind and efficient and super helpful; , the rooms quirky and artistic with an individual name for each room honoring Austria's most notable artists. Breakfast is full and luscious, and although it lacks the handmade pastries of some of Vienna's hotels, has tons of selections from eggs to bacon to kiwis and pineapples and fresh red bell peppers every morning. The rooms are big, and sometimes oddly shaped, some with long, romantic settees and fantasy decor. And the bar is fun too. If only they had a fitness center!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank writeguysf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 1 June 2014
Dear guest,
Thank you very much for your praise. We are happy to read that you had a great stay in Vienna and enjoyed your stay in our design hotel. Thank you also for your positive feedback on our rooms. It is great to read that you liked the design of our rooms and our bar.
We would be happy to welcome you again in Vienna and in our Viennese ART hotel.

Kind regards,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

Great location, only 3 stops from Stephanplatz station which is at the heart of Vienna's tourist area. We found the staff very friendly and our room quite large and well appointed. Breakfast was more than adequate with great brewed coffee in a pot brought to your table. The hotel has a an outdoor area off the bar which would be beautiful in warm weather. Great value for money!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 1 June 2014
Dear Peter,

Thank you very much for your review. We are happy to read that you have been satisfied with our staff members and your room. Great to read that you enjoyed our breakfast buffet and the coffee. A good start of the day is very important to us, therefor we do our best to provide a great breakfast for our guests, with regional and organic products wherever possible.
It would be a great pleasure for us to welcome you back in Vienna and in our design hotel!

Kind regards,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tartu, Tartumaa, Estonia
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 May 2014

This was a very pleasant stay. Hotel is nice, staff is helpful and in general very good location - close to the Praternstern station where both S-banh and U-bahn will give you a quick connection around the Vienna (inc. airport).
However, breakfast improvement would be good idea - for a longer stay there is no variation.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kuno_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman_Mayrhofer, Assistant Front Office Manager at Der Wilhelmshof, responded to this review, 1 June 2014
Dear Kuno,

Thank you for your review. Great to read that you had a pleasant stay and experienced our staff as helpful. We do our best to help our guests feel at home while they are on vacation.
Thank you also about your feedback on our breakfast and that you would have liked to have more variation. We will think about it how we can provide more variation for our guests.
It would be great to welcome you back in Vienna and our design hotel.

Kind regards,
Isabella Spinotti
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Der Wilhelmshof

Property: Der Wilhelmshof
Address: Kleine Stadtgutgasse 4, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#4 Green Hotel in Vienna
#21 Romantic Hotel in Vienna
#24 Business Hotel in Vienna
#26 Luxury Hotel in Vienna
#30 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Der Wilhelmshof 4*
Number of rooms: 105
Official Description (provided by the hotel):
Der Wilhelmshof - the arthotel between the city center of Vienna and the famous PraterIn the immediate vicinity of one of the main attractions of Vienna, the Ferris wheel in Vienna's Prater, our arthotel «Der Wilhelmshof» is located in a quiet side alley.The interior of the family-run 4-star hotel impresses by its warm, artistic atmosphere, which, together with the modern technical equipment and personal service, is thoroughly tailored to the needs and the well-being of our guests. We are a special hotel, since art accompanies our guests throughout the hotel – from the elegant entrance hall through the artistically staged mezzanines up to the stylish guest rooms that are individually designed. Besides the WLAN access which is available for our hotel guests, free of charge, there is also a hotel-owned garage. Please note that Der Wilhelmshof a non- smoking hotel.Our professionalism, the comfortable and cozy atmosphere and our passion for details rank among our strengths. ... more   less 
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Also Known As:
Der Wilhelmshof Hotel Vienna
Wilhelmshof Hotel Vienna

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