Stayed at the hotel in July. The location is ok - four stops by metro from the central area of Vienna. The check-in was slow and inattentive. Due to the delay in our travel, we arrived one day later, but called ahead the day before to warn that we will arrive late. The reservation could not be found in the system because we arrived a day later. The most disappointing part was when we were charged a no-show fee, although the rooms were pre-paid in advance. To treat their platinum member like this, Accor really were pitiful. Probably the last time I am staying with Accor hotels.
The rooms were not very clean and showroom had no privacy. Bit weird. the bed sheets are synthetic and not very comfortable.
- Official Description (provided by the hotel):
- The Suitehotel Wien Messe is 7 minutes from the city centre (approx. 3km) close to the Austria Center and the Vienna Exhibition Hall. 10 minutes from Stephansdom Cathedral, 15 km from Vienna Schwechat airport. 158 inviting modular suites with airconditioning, 30sqm in size. 24 hour services include Boutique Gourmande self service gourmet food counter, gym, business corner with WiFi access and free high speed Internet. Bar, free massage on Thursday evenings, private undercover parking. ... more less
- Reservation Options:
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- Also Known As:
- Suite Novotel Wien Messe Hotel Vienna
- Suitehotel Hotel Wien Messe
- Suitehotel Hotel Vienna