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“More Than I Expected”

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Pension Schoenbrunn
Ranked #182 of 362 Hotels in Vienna
Denver
Level Contributor
215 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
“More Than I Expected”
Reviewed 25 August 2013

We choose this hotel based on location and it very to the train station and Schonbrunn Palace and actually we had a great room, we were treated excellent by the staff, excellent breakfast, and it has underground car parking too. The good is that it is close to the train, tourist attractions, and small local restaurants and there is nothing that I remember bad about this hotel.

Room Tip: It has an elevator so just don't choose a room on the main road.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kurt5280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
    53
    56
    8
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles
Level Contributor
91 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 22 July 2013 via mobile

Considering how expensive hotels in metropolitan cities are, this little number is a great deal.

Lovely bits:
Very friendly and kind staff.
Shiny clean
Delicious breakfast buffet
A hop to Schönbrunn Castle and Metro
Large-room options
Budget friendly
Reliable, complimentary wifi
Health food store in walking distance

Less Nice:

Single rooms are very narrow and the first floor ones are quite sad.
I laughed every night because the bed is ridiculously hard, not in a spring mattress way, but like hard foam.
The pillow feels like it's filled with cotton balls. I did not sleep well, but the hotel is so pleasant that I didn't
mind as much as I usually would.
If someone is smoking on garden patio, rooms facing it will get a sniff.
Rude people who laugh and linger in the stairwell will surely bother even those at the far end of the corridor.

Stayed June 2013, travelled with friends
Helpful?
2 Thank 5StarBohemian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australian Capital Territory, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 March 2013

We booked as we were specifically in Wien to attend a concert at Schoenbrunn palace. Easy walking distance, 200m, from the Orangerie! Very friendly staff. Good breakfast. Spacious room. Also easy access to the public transport. City bus outside the door and the "metro" was as close as the palace. Very quiet. Would stay again.
Fascinating old lift and very intimate!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mickthepom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 January 2013

I visited Vienna for New Year's Eve this year, and under advisement from my Austrian friend, I chose this hotel. It is not in the downtown area, which is exactly where I DID NOT want to be on such a busy Holiday, and it was extremely convenient to hop on the subway to the City Center, and you are there in 15 minutes. And as many other reviewers have mentioned, it is right by The Schonbrunn Palace, which could keep one amused for several days. We went to The Christmas/New Year's market there, which had lots of beautiful crafts, and delicious Viennese food treats. I also went to a marionette performance of "The Magic Flute" at their theatre, which was amazing, although it was in German, and I had to use my imagination to follow the story. Still absolutely incredible. The area felt very safe to me, as did all of Vienna, and we went to several good restaurants in the area, a little local knowledge goes a long way, but if you don't have a Viennese friend as I did, I am sure research would reveal some great places close by to you as well. As for the service, Jorg(spelling) was there to help me with my bag right when I walked in the door, and walked me through the breakfast process the next morning, he was very helpful. I heard him speaking at least 4 languages during breakfast. The other desk peeps always greeted me with a smile. Breakfast was great,. they have a Nespresso machine, woohoo! There were also some homemade holiday cakes and cookies that were delicious! My room was lovely, very big by European standards, and certainly a great deal for the price. The bathroom was large, and the shower had some of the best water pressure of my entire trip this time, or any trip for that matter. I had a corner room, with a great view of some Viennese rooftops, and the fireworks, of which the Viennese are quite fond, it seems...My bed was wonderful, very comfortable and roomy. I found the heat to be a bit much, so I turned it down, and the housekeeper turned it up, and I ended up keeping it off by the end of my trip, as for some reason that room stayed warm despite the cold outside temperature. The only reason I did not give this hotel 5 stars was that they wouldn't let me pay in advance on my credit card, so I needed to bring it. To sum it all up, I am a travel agent, and travel is my passion, I would not hesitate to recommend Pension Schonbrunn to any of my clients and friends who are eager to visit Vienna, an absolutely amazing city.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CleanGetawayTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dayton, ohio
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 November 2012

This hotel is out of the center of the city but is within walking distance of the Schoenbrunn Palace which is well worth a visit. Our room was large but the bathroom was, let's say interesting but not large. The furnishing and carpet really need to be redone in order to move up to a 3 or 4 star rating but perhaps they don't care. The staff was really nice and very helpful and the breakfast buffet was very good. The location proved very good as well since the subway was only a couple of blocks away and it's direct to center city and easy to the train station. Since it was out of the center restaurants in the area are few and far between so we found eating downtown easier on most occasions. This hotel did prove more economical so I would recommend it for this reason.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buckeye-dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PensionSchoenbrunn, Manager at Pension Schoenbrunn, responded to this review, 20 November 2012
Thank you for your stay at our hotel and for your booking review! There was only one thing that caught our eye and this was "maybe they don't care" - We do care about our rooms as well as about our guests' opinions, which is why we will renovate 13 rooms this winter. We are sorry not having met your expactations. We try our best and hope to welcome you next time in one of our new rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 November 2012

It is located in the suburb of Vienna, but is the perfect place to stay if you are planning on visiting the Schonbrunn Palace--which you should see. The staff, especially Jorge, was friendly and helpful. The room was one of the nicest I stayed in. A large bathroom. The breakfast had more than the usual fare found in most hotels. Very reasonable price.

If this were located inside the ring in Vienna, it would have been one of the most ideal hotels.
I highly recommend this place for your trip to the palace.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KitFujian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
80 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 18 October 2012

Accommodation right in the centre of Vienna is expensive - so it makes far more sense to stay a little outside - but only 15 mins away from the centre on the underground. The bonus is the Pension Schoenbrunn is also only 5 mins walk from one of the "must sees" in Vienna - the Schönbrunn Palace where you can spend at least half a day. The area felt safe at night.

Accommodation, as mentioned, is very substantial and my room not only had two beds but also two arm chairs, sofa as well as desk and chair (see pictures). To correct the review on 12th June, however, not all rooms do have a kitchenette. Unfortunately, in common with most continental European accommodation there was no kettle etc in the room. The Beds in my room were very firm and may not appeal to some.

Breakfast is the usual basic continental buffet. Staff were pleasant and gave good service - and the bonus for this hotel was the free, good quality wifi present in the rooms. In addition the safe in the room was also free. On the other hand the minbar prices were somewhat excessive - and you'd be better off nipping to the Spar 5 mins away and putting your purchased refreshment in the minibar to chill! Another minor flaw for me was the mini smoking area which allowed the smell of stale smoke to drift right up the building.

Overall an excellent choice for budget accommodation which I'd strongly recommend.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pcw12kcox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pension Schoenbrunn

Property: Pension Schoenbrunn
Address: Schoenbrunner Schlossstrasse 30, Vienna 1120, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#92 Romantic Hotel in Vienna
#106 Family Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pension Schoenbrunn 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Pension Schoenbrunn Hotel Vienna
Schoenbrunn Hotel Vienna

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