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“MUST SEE hotel”

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Hotel Altstadt Vienna
Ranked #9 of 361 Hotels in Vienna
Certificate of Excellence
London, United Kingdom
1 review
“MUST SEE hotel”
Reviewed 12 August 2014

This hotel is absolutely unique worldwide.

Unbelievable interior design and modern art combine with alert superfriendly staff in a way I never experienced elsewhere. Each room tells a story and it feels like just staying there magically adds an entire unexpected episode to your life, The atmosphere is such that you just don't want to leave.

Breakfast is great. Even better, you can spend time in the afternoon relaxing with tea and a delicious cake in the beautiful salon, entirely free of charge !

An altogether unforgettable experience second to no superluxury hotel in the world, for a fraction of the price.

Room Tip: The suites are awesome definitely worth going for...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear Martin K,

thank you for your nice words and for spreading
the words that we are a "must see"!

We hope to be welcoming you soon again.
Kind regards,
from your personal residence in Vienna
Lisa & the Altstadt-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
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English first
High Wycombe, United Kingdom
2 reviews
Reviewed 12 August 2014

Just returned from 3 nights at the Altstadt and we had a lovely time. The room was spacious, clean and the design was fantastic, great attention to detail. Comfortable bed and air conditioned room. The service was amazing, the staff so helpful and nothing was too much trouble. Thanks for having us, I'm sure we'll be back!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annamj2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear Annamj2000,

it was our pleasure to have you! So thank you for your kind words
and the feedback that keeps us working
everyday with a smile!

We hope, too, to be welcoming you soon again!

Kind regards,
from your personal residence in Vienna,
Lisa & the Altstadt-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Germany
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 10 August 2014

Welcome: A++
Room: A++ (bright, great views, useful equipped)
Interior Design: A++
Breakfast, Afternoon Tea, Lounge Service: A++
Location: A++ (if your preference is urban, non-touristiy, connected)
Staff (all): A++

Room Tip: browse thru the website and choose your preference. Most of the rooms are individually designed.
See more room tips
  • Stayed August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank go2berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear go2berlin,

Thank you!
Review: A++
Feedback: A++
Guest: A++
Come back: soon!!
Smile: big time!

Kind regards,
Lisa + the A++ -Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014 via mobile

What can I possibly say about Hotel Altstadt that hasn't already been said.
From the moment we arrived from Australia to the moment we left the staff were amazing with their service.
We were greeted by Martina who helped us wheel our bags across the street and she even moved our hire car, found us a parking space and even reprogrammed our GPS...... is there anything she can't do???
The room was a surprise.... It was huge.
Great room for a family.
Our beds were turned down every night with surprise chocolates and they even gave our son a little teddy bear.
Surprise chocolates greeted my wife on her birthday and a little cake was organised for that night.
The breakfast staff were very helpful and attentive to our needs.
Complimentary afternoon tea and cake after a busy day sightseeing is a great way too end the day.
We wish we could have stayed longer just for the hospitality. ......
The only downside would be that if you stayed in the middle of summer the rooms do get very hot as there seems to be a lack of cooling.
Having a cold shower and a cool drink fixes that problem. :-)

Stayed August 2014, travelled with family
Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear Jason M,

Thank you very much for taking the time to write
about your experience at the Altstadt –
and even more so, we are enchanted to hear that you had a great stay
with your family to celebrate a special occasion in this lovely city.

It’s the greates feedback you can give back to our staff
that they surprised you several times with the work they accomplished.

And by the way, there is hardly anything that Martina can’t do ;)

Regarding the air-condition it is true that we had a technical issue in the first days of August and we are more than grateful that you took this downside (that took us several days to fix) with some good humour. Thank you!

We hope to be welcoming you soon again!

Kind regards,
From your personal residence in Vienna,
Lisa & the Altstadt-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2014

Great hotel: lovely big rooms, nicely decorated with comfortable beds. A good breakfast and great complimentary tea that we all really enjoyed, especially the chocolates. Nicely located although a bit of a walk to the center but had some great restaurants in the area. All in all, a great stay.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank FamilyP101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear FamilyP101,

thank you very much for your great words and feedback!

Now you told everyone about the chocolates... ;)

We hope to be welcoming you again soon!

Kind regards,
from your personal residence in Vienna,
Lisa & the Altstadt-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisarnya, Ukraine
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2014

I recently stayed for 3 nights at The Altstadt Vienna. Great room, really spacious and good amenities. Nice and cold room, the aircon was great so was the breakfast. Stuff is excellent. If I had a chance to go back I would go. Thank u for the nice stay.

  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear Sammy S,

thank you for sharing your thoughts with us and the
other (future) travellers!

These reviews keep us going with a smile!

We hope to be welcoming you soon again.

Kind regards,
from your personal residence in Vienna,
Lisa & the Altstadt-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lugano, Switzerland
Level 6 Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 31 July 2014 via mobile

I've been 4-5 times and I like the hotel. From junior suite on, rooms are very nice and big.
Breakfast could be improved, but nevertheless is good enough.
Not really in downtown and this could be a killer if you need an hotel, as I do, that does not require taxi, you have to walk around 15-20 min to get to Main Street.

Suggested.

Stayed May 2014
Helpful?
Thank Alberto C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review, 15 August 2014
Dear Alberto C,

thank you for taking your time to share your thoughts about the Altstadt with us and fellow travellers.

We will take in your comments that we can still improve our breakfast - we are always collecting ideas, so if you would like to share specific propositions of what you missed, please, let us know!

We hope to be welcoming you soon again!

Kind regards
from your personal residence in Vienna,
Lisa & the Altstadt-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Altstadt Vienna

Property: Hotel Altstadt Vienna
Address: Kirchengasse 41, Vienna 1070, Austria (Formerly Romantik Hotel Altstadt Vienna)
Phone Number:
Region: Austria > Vienna Region > Vienna > Neubau
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#1 Family Hotel in Vienna
#2 Business Hotel in Vienna
#7 Romantic Hotel in Vienna
#9 Luxury Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Altstadt Vienna 4*
Number of rooms: 45
Official Description (provided by the hotel):
In the middle of the city’s 7th district and next to Vienna's Museumsquarter, behind the splendid façade of an old patrician house, one finds the Hotel Altstadt Vienna. Since its opening in 1991 the stylish 4-star hotel has been a favourite hideaway for art-lovers, design aficionados and cultural insiders. ... more   less 
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Also Known As:
Altstadt Vienna Hotel Vienna
Altstadt Hotel Vienna
Vienna Altstadt Hotel

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