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“Basic but fine”

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Gartenhotel Altmannsdorf
Ranked #304 of 362 Hotels in Vienna
Warnsveld, The Netherlands
Level Contributor
123 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Basic but fine”
Reviewed 9 August 2012

Though the rooms are not too big, they provide all you need for a coupl of nights in Vienna. Nights are quiet in this area of the city. Breakfast is abundant. Staff are friendly and willing to answer any question you have. Good price-quality.

Room Tip: Backside is most quiet.
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael W, Leiter Öffentlichkeitsarbeit at Gartenhotel Altmannsdorf, responded to this review, 17 August 2012
Dear guest,

thank you very much for taking the time to forward us youtr feedback. I am very happy to hear that you enjoyed your stay with and I do hope that we are able to welcome you again in the future.

Best regards
Michael Willars
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

109 reviews from our community

Traveller rating
    22
    36
    28
    18
    5
See reviews for
6
27
6
53
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Eastbourne, United Kingdom
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 July 2012

Two night stay as part of a 8 day tour with Just Go Holidays. Check in fine-room excellant,large with huge bathroom and balcony shared with one other room. Dinner was served in a two part room and not the ideal situation, We were a group and all had the dinner at the same time.Buffet style. Second night we had to go across the road to another hotel to have our dinner.
Breakfast everyone had to sit at tables for our group and thge gead waitress kept getting annoyed because we did not . Nice garden with pool.Just sat there with drinks-lovely.

Room Tip: No air conditioning in rooms-they dont have them we were inforrmed.
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sussexray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael W, Leiter Öffentlichkeitsarbeit at Gartenhotel Altmannsdorf, responded to this review, 24 July 2012
Dear guest,

first of all I want to thank you for your feedback, which is very much appreciated. I am very happy that you enjoyed the room in our hotel and would like to excuse in the name of our whole staff for the bad service at the breakfast. Please be assured that we are trying to find a solution for the seating that rthis will not happen again.

Best regards

Michael Willars
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 June 2012

We booked a four star hotel with Hotwire and were placed in a Gartenhotel Hotel 1. When we arrived we were told our booking was for the other hotel (which is only 3 stars). We noticed this as we were checking into Hotel 2 and requested the room booked. We were placed back into Hotel 1 (whe someone else wa having a similar issue) and they were friendly and said it was a mistake. We had to have a room fitted out for disabled users as all others were occupied and we refused a twin room.We strongly suspect that it is common practice to put Hotwire customers in the three star Hotel 2 and not the 4 star Hotel 1 - very dodgy. They are very different hotels.
Good points: beautiful garden, friendly staff, pleasant area, decent enough decor and facilities.
Bad points: the gym is AWFUL (4 machines, none of which are for running, and no weights at all), far out of Vienna, expensive breakfast, very hot and noisy (coach loads leave early in morning) and a bit of dodgy hotel swapping going on.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aadder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael W, Leiter Öffentlichkeitsarbeit at Gartenhotel Altmannsdorf, responded to this review, 13 June 2012
Dear guest,

I am really very sorry that your stay with us was not a pleasant one and please take my deepest apologies for the mistake with your booking. It is definitely not our common practice to downgrade our guests from the 4 star to the 3 star hotel, in this week we had some problems with our booking system and some of the reservations made through different channels went to the wrong hotel. After this incident we double-checked our systems to assure this will not happen again.
We would also like to thank you for your feedback on our GYM, we will start to renew it after the summer.
I am glad that you enjoyed our beautiful garden and our friendly staff, I do hope that these facts made your stay at least a nice one.

Hopefully you will give us another chance on your next stay in Vienna to show you that we can do better.

Best regards

Michael Willars
Director of Sales, PR & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 31 May 2012

This was a rather short stay - one night for a business trip. We stayed in hotel no. 2 (the low budget hotel). The rooms are spacious, very nicely equipped with all basic comforts; the staff is very helpful, the breakfast is quite good; the balcony was comfy and pretty; on the other hand, the walls would need a fresher paint.
There's a subway station 10 minutes away from the hotel.
The overall impression is definitely a good one.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucyanneRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael W, Leiter Öffentlichkeitsarbeit at Gartenhotel Altmannsdorf, responded to this review, 4 June 2012
Dear guest,

thank you very much on your feedback of your stay. I am happy to hear that you have enjoyed your stay with us. We have taken your comments about the paint of the walls very seriously and are going to start the repainting of the walls in the next weeks.
I do hope to see you again in our hotel.
Best regards
Michael Willars
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk, United Kingdom
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 April 2012

Hi spend two night here during a business trip to Vienna. The hotel is nice, clean and the staff speak good english and attentive.

The rooms are nice, clean and the comfortable. I would defiantly come back to stay the next time I'm in Vienna for a business trip.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael W, Leiter Öffentlichkeitsarbeit at Gartenhotel Altmannsdorf, responded to this review, 23 April 2012
Dear guest,

thank you very much for your response on your stay, we are really happy that you enjoyed your stay with us and we are lokking forward to welcome you again.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopkinton, Massachusetts
Level Contributor
98 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 February 2012

This was a quick 2 day business trip with a one night stay and generally it was good. In it's favour was the friendly staff and the great food, against it was the fact that it was about 25degC everywhere in the hotel (if not hotter) and the rooms were tired looking and basic.

It didn't affect me personally but i gather from my colleagues that had travelled the day before that it's some way from the main centre of Vienna and so is not ideal if you're sightseeing.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChapmanDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kosice
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 June 2011

I spend there 4 days during a training, we had breakfast and lunch pre-paid, no dinner was possible. I will just list my observations:
- food is fantastic, especially the deserts
- rooms (at least in one part of the hotel) are really tiny
- there is a very nice garden attached to the hotel
- there is a bar in the hotel, where smoking is allowed, the smoke then fills nearly all of the hallways and lobby

Room Tip: Make sure you explicitely order a non-smoking one.
See more room tips
  • Stayed February 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Palino007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gartenhotel Altmannsdorf

Property: Gartenhotel Altmannsdorf
Address: Hoffingergasse 26, Vienna 1120, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#163 Luxury Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Gartenhotel Altmannsdorf 4*
Number of rooms: 94
Official Description (provided by the hotel):
The 4 Star Gartenhotel Altmannsdorf offers a great experience during your stay in Vienna, either on a business trip or on a weekend city visit. The quiet Boutique Hotel is embedded in a 20,000 m² private park which makes you feel like being in the countryside, yet just a few minutes from the city centre. With its 94 guest rooms and 12 meeting rooms the Gartenhotel Altmannsdorf offers the perfect surroundings for business meetings and seminars. Business as well as leisure guests profit from the convenient location of the hotel just five minutes' walk from the next Underground station " U6 Am Schöpfwerk" and to the suburban train (S-Bahn) "Hetzendorf" from which our guests can reach the city centre in a few minutes. ... more   less 
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Also Known As:
Gartenhotel Altmannsdorf Vienna

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