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“Perfect in (almost) every way” 5 of 5 bubbles
Review of Das Capri

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Das Capri
Ranked #18 of 367 Hotels in Vienna
Certificate of Excellence
Brasov
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect in (almost) every way”
5 of 5 bubbles Reviewed 7 July 2014

We chose this hotel based on the reviews of the previous guest. The reviews proved to be accurate and the hotel just what we needed. First of all it was one metro stop away from Stephanplatz, or at most 15 minutes of easy walking. It was easy to reach from the airport and the metro has wonderful connections all over Vienna (Nestroyplatz station is 1 minute away). We used the 1 week transport card (15.80 euros/person/week, valid from Monday to Sunday) and moved to any direction. Breakfast was from 7 to 10 a.m. and in sufficient supply. We especially enjoyed the coffee machine with beans and a grinder, best breakfast coffee we ever had. We also appreciated the coffee making facilities in the room and the safe, very handy! We would definitely choose this hotel again in the future. The only thing this hotel needs is AC in the hot days, as the room fan they supply is not enough.

Room Tip: We had room 306, in the end of the corridor and facing the back yard, which made it really quiet at...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank artemisa_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
England, United Kingdom
Level Contributor
159 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 5 July 2014 via mobile

We stayed for three nights and found the hotel to be great for getting around - either on foot or by U1 into the city. The rooms are individually themed, of good size and spotlessly clean. The breakfast was very good and there is lots of choice. The staff were all helpful and friendly.
Good hotel. Would recommend.

Stayed July 2014
Helpful?
1 Thank Aloj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynchburg, Virginia
1 review
5 of 5 bubbles Reviewed 4 July 2014

A very nice, clean hotel near the Prater and within easy walking distance of the city center pedestrian zone.. Each of the staff at the front desk was wonderful and they were exceptionally helpful storing our bikes, answering our questions, suggesting dining locations and arranging concerts and taxi service, The breakfast buffet is large and very nice; the dining staff was polite, very helpful, friendly and attentive. One feels welcome here and not like you are at a large chain hotel.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
47 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 July 2014 via mobile

Very Good hotel in Vienna. The view from the 7th floor was great. Breakfast was very good. The staff was very nice, helpful and smiling. Everything was nice and new, Only minus: no air con in the room. Got really hot a summer day in July. Will probably come back!

Stayed July 2014
Helpful?
Thank Knut F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

Hotel is well located directly opposite Nestroyplatz U Bahn station. Clean modern hotel. Excellent wifi. Continental breakfast superb. Staff all very good, especially Melanie - Receptionist.

Public transport in Vienna very good easy & safe to use. CAT from airport excellent. Took in Bratislava on a day trip, out by train back by hydrofoil on River Danube.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank YKFIRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Station, Texas
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 26 June 2014 via mobile

I usually stay at this hotel whenever I travel to Vienna on business. The hotel is convenient, very clean, spacious and I have given this hotel high ratings. However, two weeks ago when I checked in on a Sunday and mentioned to the clerk that I was checking out on Friday (rather than Saturday) she claimed that the hotel was still going to charge me for the unused night. To my surprise she mentioned that the hotel needed 48 hours notice PRIOR TO CHECK-IN for any change to the check out date!!! She claimed that this was hotel policy!! I have travelled all around the world and stayed in probably hundreds of hotels worldwide. No where is there such a policy that requires you to give a hotel 48 hours notice prior to check in that the checkout date may need a change. I totally understand giving 48 hours notice prior to check out that there is a change. Travelling on business requires some flexibility. Unless the hotel changes this absurd (48 hours prior to check in) policy, I will be staying somewhere else.

Stayed June 2014, travelled on business
Helpful?
5 Thank sdpgod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capriwien, Leiter Front Office at Das Capri, responded to this review, 16 July 2014
Dear sdpgod,

thank you very much for your review and for your feedback.

We are glad to hear that you were satisfied with our clean and spacious rooms and that you always had a convenient stay, whenever you stayed in our hotel in the last years. Positive feedback, especially from our regular customers, is very important to us and we feel strengthened in our actions.

On the other hand we are sorry to hear that you were confused with our cancellation policy.

Regarding this matter we were a bit surprised as you have been staying at our hotel for a few years and the cancellation policy has not changed since your first visit.

"Cancellations or changes can be accepted in written, by fax or e-mail, up to 48 hours before arrival, otherwise cancellation fees apply."

We were marveled that you have never heard about this policy, as it is a very common cancellation policy.

Due to your surprised reaction at your check-in we informed you that you would have the possibility to talk to our resident manager to clarify the situation, but unfortunately you did not contact him, while your stay in our hotel. As your reservation was made by your secretary, we additionally contacted her for clarification.

We hope that you finally were satisfied with the solution we offered and also kindly ask you, as a regular guest, who always enjoyed the stay in our hotel, to understand, that we have to hold on our hotel policies.

We would be very glad to welcoming you back to our hotel in future.

Best regards

Your Capri team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 19 June 2014

Great location close to main train station and metro lines. No air conditioning and horrible WiFi service are the major draw backs. The staff is very well trained and helpful regarding tourism and needs for the room. The price is very competitive for Vienna. Short walk to main tourist sights without the crowds. I would rate very good if they could only fix the WiFi problem. Just not acceptable in this day and age when travelers need to stay connected. The breakfast is ample with plenty of excellent choices. We like to sleep in and it was nice the staff kept the breakfast open as long as guest were still coming in.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ED H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Das Capri

Property: Das Capri
Address: Praterstrasse 44-46 | 1020 Vienna, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#15 Business Hotel in Vienna
#17 Romantic Hotel in Vienna
#19 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Das Capri 3*
Number of rooms: 73
Official Description (provided by the hotel):
Our Hotel follows a clear philosophy oriented primarily toward the expectations of our guests, guaranteeing that you will love your memories of your stay in Vienna. Our philosophy here at Hotel Capri is easy to describe, but better to experience. Learn more about the merits of our popular family-run hotel in Vienna.The Hotel Capri PhilosophyDiscover the beauty of the Austrian capital and spend the night in our hotel in Vienna known and loved for its ideology of friendly service. Our family-run business scores not only with its courteous, personal treatment, but also the individualised service, overall tidy impression and relaxed, familiar atmosphere. Experience yourself why our hotel in Vienna is to well-liked by holiday and business travellers alike.The Hotel in Vienna that meets its customers' demandsWhether for a weekend trip, a business meeting or just for an entire week: with our comfortable and centrally-located hotel, you've made the right choice. The proximity to the most popular tourist attractions, along with the perfect link to Vienna's subway network makes it a popular destination for visitors coming to Vienna from all over the world.Environmental awareness is a major commitment. In 2005 and 2009, our hotel has been honored with the Austrian Environment Award for Tourism. Since this award is only valid for 4 years, we will re-submitted to the environmental enterprise certification process and look forward to once again being awarded the Austrian Environment Award for Tourism in 2013.Spend the night in a family-run hotelSimply convince yourself of the how the philosophy of true hospitality is practiced at the Capri. Our team is looking forward to receiving your non-binding rates inquiry, and we hope to see you to Vienna very soon. ... more   less 
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Also Known As:
Capri Hotel Vienna

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