I reserved a room for my friends. They said that we have a room avalible.They made a reservation for me but they needed my Credit card.I dont have a credit card. Im living in Vienna is well. So i went to the Hotel and payed the full amont for the Night workers to make sure that i have that room. I left my phone number just in case. So next day afternoon i got a call from the hotel that i dont have a hotel because fully buked. I was very appset.I said the girl who called me that i want to talk with the manager but she refused. She said she or he will call me back . Never happend.
I went back to the hotel and figoured out that they give the room what i payed to someone else. I send many of my friends to this Hotel but i would never will do that again. The girl by the pursers desk next day didnt even tried to make it better or showing sorry. :((
I thing day should learn from this situation.
Very bad and disapointed experiance.
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