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“Awesome Location and good staff”
Review of Tourotel Mariahilf

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Tourotel Mariahilf
Ranked #270 of 359 Hotels in Vienna
Reviewed 18 October 2013

Me and my wife recently stayed in Tourotel in September 2013.
The Hotel location is awesome and the rooms are nice. Its a good experience for the price they charge. The rooms are good and the receptionists are too nice:)
Would like to mention few incidences here.
We reached the hotel at 8:30 am in the morning and the hotel check-in is it at 2:00 PM. We requested the receptionist if they can allow us an early check in, which they gave us (for free).
After we checked in, we requested if we could have another room with better view and the receptionist (a young blonde lady) was so sweet that she gave us another room with a good view that we wanted.
There is another receptionist, a filipino gentleman who has been of great help. He has been very informative and helped us to plan our sight seeing tours and helped in planning the trips.
Overall a good experience of stay with a nice location and awesome staff.

  • Stayed: September 2013, travelled as a couple
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3  Thank JoSandy2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 October 2013

the location is convenient as its so close to the west bahnhoff (train station) and the metro but this part of the street can be a little sketchy at night...the rooms are spacious and clean..but the corridors and the reception need to be renovated..the breakfast in the news cafe which is a block away from the hotel is amazing!! serves all day too!
i recommend this hotel if you don't mind having to use transportation to get to wherever .The 72 hour Vienna card makes it easier as it offers free access to all public transportation and discounts on a lot of museum tickets.

  • Stayed: September 2013, travelled with friends
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3  Thank Noha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

This hotel is conveniently located close to trams and metro. It's also close to one of the major shopping streets.
The room was clean, the interior dated and beds kind of uncomfortable... But it´s "OK" value for money.

  • Stayed: September 2013, travelled with friends
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2  Thank Enits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

If only management would care.]
The hotel is conveniently located 3 blocks away from the metro station, so you can go anywhere in Vienna from that location. The hotel room and bathroom was very clean. The and even though I had a parking lot view with nice trees, we slept very well, with comfortable beds and no noise. There is no coffee available in the room but you can see is that the employees do their job cleaning the room extremely well. The Hotel has great bones, but you can feel that management does not want to put a dime to take care of details. It has a great vintage staircase but needs a good cleaning and buffing, the flowers in the staircase that are dusty and seemed to be there since they open the hotel. They have two major assets in the reception Mio and Maria Angeles, they are extremely helpful and nice. Mio delivered a champagne bottle and chocolates himself to our room since he knew it was our 25 wedding anniversary-suspect he bought those items himself. Julia on the other side is unhelpful and obnoxious, when we got there she did not gave us information such as: we need to insert a card in the room to get electricity or breakfast. She also gave us wrong directions to a bakery we wanted to go, she was a disaster! The hotel has great bones if management would care, and pay attention to detail: hotel amenities, coffee machine in the rooms, cleanliness and care of the decorations of the hotel to make the guest feel you are suppose to be in a four star hotel. I would recommend the hotel if you only need a clean room and bathroom with a convenient location but that's it! Do not expect anything else.

Room Tip: Recommendable only if you need good location three blocks from the metro station and very clean bath...
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  • Stayed: September 2013, travelled as a couple
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Thank beticita09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

The hotel has no air condition!! It was very hot on July. The bed sheets were dirty!!!!!!! I wasn't feeling comfortable. Also it is very far from the city center if you go by foot. The only good thing is the staff, they are very friendly people.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Marievie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

The hotel was conveniently situated next to the railway station which meant it was only a quick ride into the centre of Vienna. However, there were plenty of places to eat and drink near by and further along Maria Hilfer Strasse.

Staff were friendly and helpful, rooms were well maintained. For the price I don't think you could do better in an expensive city such as Vienna.

  • Stayed: July 2013, travelled with family
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1  Thank Tamesider_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

The hotel is about 500 yards from Westbahnhof station - and also 500 yards from where the smart end of Mariahilfer Strasse starts. The immediate area is well supplied with takeaways and cafes but nothing that remotely resembles 'fine dining'. The more memorable bits of Vienna are 3 stops away on the UBahn from Westbahnhof or, if you are feeling fit, a 25 minute downhill stroll on Mariahhilfer Strasse to the Museum Quarter. The hotel is fine for a short stay and our room was large enough to be comfortable but with rather spartan furnishings which had seen better days. The only 'extra' was a hairdryer in the bathroom. There were no tea or coffee making facilities in the room and WiFi could only be accessed from the lobby. The bed was too soft for my liking, but the bathroom was OK - large bath, strong shower and instant and plentiful hot water. The staff were excellent - polite and helpful at all times and well worth consulting about any aspect of Vienna. They all spoke fluent English. The hotel does do a buffet breakfast, but it is on the expensive side and there are plenty of alternative options close by.

  • Stayed: September 2013, travelled as a couple
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Thank traveller669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tourotel Mariahilf

Address: Mariahilfer Strasse 156, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#156 Luxury Hotel in Vienna
Price Range: £38 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tourotel Mariahilf 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Tourotel Mariahilf Vienna
Tourotel Mariahilf Hotel Vienna

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