This hotel has some awesome things about it- the location on karntnerstrausse close to stephansplatz in unbeatable. the overall decor and ambience is classic vienna, 4 star plus. our first impression of their service was fantastic since they agreed to refund one nights booking since some members of our group could not travel due to an emergency.
Things got bad at the hotel. firstly, there is heavy construction going on in the hotel and in almost all the surrounding buildings!!! So forget about great views. There is unbearable noise due to the work that starts in the morning and goes on till late afternoon. on my arrival the original room I had booked was still occupied, so they gave me a tiny room. I did not mind because I had arrived earlier than check in time. However, when I requested they include the breakfast within the room charge as a complimentary gesture, they refused! wifi did not work.
Yet, I cant say the staff were not polite, yet not very friendly...just OK.
- Official Description (provided by the hotel):
- Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Southall Travel, Agoda, Booking.com, Travel Republic (UK), Expedia, Ebookers, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Hotel Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ambassador Wien Hotel
- Ambassador Wien Vienna