Location, location and location this is the only outstanding feature of this hotel. It was a good base to explore old town of Vienna - walking distance to everything. However, I would not give this hotel a five start rating or 6 stars - this is how many you'll find on the hotel logo itself.
One of the obvious minuses is the service in the hotel: always absent concierge, not available staff to help you with luggage, to get a taxi for you... not really a 5 star hotel experience.
and the sleeping experience: beds are not good - very stiff mattresses and small pillows - you just don't feel rested after the night in this hotel.
Finally, there is no complimentary water or coffee/tea options in the room, weak water stream in the shower.
I'd recommend to stay in this hotel purely because of location and the value (my pre-paid and non-refundable rate was 150 EUR) but would manage your expectation about the level of service and quality of the hotel.
- Official Description (provided by the hotel):
- Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more less
- Reservation Options:
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- Also Known As:
- Ambassador Wien Hotel
- Ambassador Wien Vienna