We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very classy, some street noise” 4 of 5 bubbles
Review of Hotel Ambassador

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Ambassador
Ranked #151 of 367 Hotels in Vienna
Certificate of Excellence
Annandale, Virginia
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very classy, some street noise”
4 of 5 bubbles Reviewed 23 March 2014

I couldn't believe how fancy this place was. Marble columns in the hallways, chandeliers in every room, a sitting area and tapestries in the bedroom... I very much enjoyed my stay. I was particularly happy with the modern bathroom, to include a full-power hairdryer. I only had two complaints: the hotel allows smoking and even though my room didn't smell of stale smoke, I could smell fresh smoke if folks nearby were smoking. Also, the street noise woke me up on a couple occasions...to include garbage pickup at around 2am. But all that said, I would definitely return to this hotel in the future.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank leahlynn13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

563 reviews from our community

Traveller rating
    253
    217
    62
    16
    15
See reviews for
111
233
41
72
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York, New York, United States
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

Bounded on one side by the main pedestrian-shopping street, Kartner Strasse, and Neue Markt, an upscale street complete with a beautiful fountain, the Ambassador occupies a perfect location. Whatever noise there may be outside, the soundproofing is efficient. Rooms like 411 and 314 are very large with lovely views. The restaurant and bar are just fine. The room service is excellent and reception service is efficient and polite. Its a lovely small hotel that, on a small yet more than adequate scale provides excellent service at a reasonable price that . The beds are comfy and the bathrooms are just fine. While it lacks the glitz of the several world famous hotels that Vienna offers, it beats their location, does so with class and comfort and is highly recommended.

Room Tip: Rooms on the fourth floor facing the Kartner Strasse can be a bit larger than the already large room...
See more room tips
  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review, 27 March 2014
Dear Charles M,

Thank you for choosing the Ambassador Hotel for your recent business trip to Vienna. It was a pleasure welcoming you as our guest.

We are thrilled about your lovely words and will share your feedback with the entire team.

We hope to see you again when your travel plans bring you back to the area.

Kind regards

Ambassador Hotel Vienna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

My girlfriend and I ate in the restaurant on Sunday 16th February and the experience was superb. The gentleman running the restaurant spoke very good English (a good job as my German is not the best) and was charming and helpful throughout. From the amuse bouche of beef Carpaccio through the starters (veal cheeks and smoked fish) and main courses (duck) to the cheese board and dessert (chocolate souffle with walnut cream filling and vanilla ice cream) everything was exceptional and then we come to the little chocolate selection that ended the meal. My girlfriend (a lifelong non-smoker) said they were so good she needed a cigarette after the first one, I know how she feels! No question I'd eat there again, and at restaurantwoche prices food this good was a bargain!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yorkshire_Geek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

The best location ever! In the center of Vienna, in front of the Alberta museum. They have luxury rooms, special art and antique decoration, historical building, good service and complete breakfast. Amazing!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dcosta26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review, 21 January 2014
Dear dcosta26,

We appreciate that you have taken the time to write this fantastic review.

It is a pleasure to read that the Ambassador Hotel Vienna offered the ideal location for you and that you think of us as "the perfect hotel".

We sincerely hope to welcome you back at our hotel.

Kind regards

Ambassador Hotel Vienna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

Stayed as a family of 4 over Christmas from 23rd to 26th Dec. Excellent location in the centre of Vienna made it very easy to walk to all the major sights. A beautiful city with a really magical atmosphere at this time of year, especially the main shopping streets and the numerous Christmas markets dotted around the city. Hotel was first class, with friendly, courteous and helpful staff. Both rooms we booked (one business and one classic) were spacious and well appointed, with large en-suites and air conditioning. Food was excellent, in particular the specially prepared menu for Christmas Eve. Overall a hotel best described as being one that has a feeling of understated luxury. Would definitely recommend.

Room Tip: Business rooms are particularly spacious.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GmanA26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review, 21 January 2014
Dear GmanA26,

Thank you very much for this amazing feedback and for recommending the Ambassador Hotel Vienna.

As pointed out in your review, the central location of the Ambassador is the ideal starting point for Vienna visitors. Around Christmas time, the city's atmosphere is really magical and it's hard to decide where to go first.

We are delighted about your lovely words and will share your comments with the front desk and restaurant team.

We hope to see you and your family again when your travel plans bring you back to the area.

Kind regards

Ambassador Hotel Vienna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taarnby, Denmark
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

Vienna is very nice at christmas, and Ambassador is an exelent choise of hotel. Nice rooms, great beds and perfect service. The breakfast is very expensive, but many nice coffee shops near the hotel. But a nice stay, and maybee we will return in the summer.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bjoernroede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review, 21 January 2014
Dear bjoernroede,

Thank you for reviewing your recent stay at the Ambassador Hotel Vienna.

Christmas time is a very special time in Vienna. The city's prettiest squares transform into charming Christmas markets, most of them are only a few steps away from the Ambassador.

We appreciate your nice words and look forward to seeing you again in the summer.

Kind regards

Ambassador Hotel Vienna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxemburg
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

An efficient and discreet hotel in the heart of Vienna. There are neither the sort of opulent public rooms, nor the overbearing service that one would normally associate with a 5-star property, which probably explains the large number of "4-star" reviews here. The front desk, for example, is tucked away by the side of a hallway leading to the sole lift, and it was manned by a single receptionist for most of the time we were there. That said, the place was never so busy that one had to wait for a significant amount of time and all requests (airport transfers, reservations, etc.) were handled courteously and efficiently. The first-floor bar, which doubles up as the lounge suffers somewhat from ambivalent service and its relatively small size, but given the large hotel rooms and proximity to lots of cafés and restaurant, we did not really feel this as a major inconvenience.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tencars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Inner City
Austria Trend Hotel Europa Wien
Inner City
DO & CO Hotel Vienna
DO & CO Hotel Vienna
#32 of 367 in Vienna
4.5 of 5 bubbles 648 reviews
Inner City
Kaiserin Elisabeth
Kaiserin Elisabeth
#34 of 367 in Vienna
4.5 of 5 bubbles 842 reviews
Show Prices
Show Prices
Show Prices
Inner City
Austria Trend Hotel Astoria Wien
Inner City
Pension Aviano
Pension Aviano
#187 of 367 in Vienna
4.5 of 5 bubbles 386 reviews
Inner City
The Guesthouse Vienna
The Guesthouse Vienna
#2 of 367 in Vienna
5.0 of 5 bubbles 728 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Ambassador? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ambassador

Property: Hotel Ambassador
Address: Kaerntner Strasse 5, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Business Hotel in Vienna
#49 Family Hotel in Vienna
#78 Romantic Hotel in Vienna
#110 Luxury Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Official Description (provided by the hotel):
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Southall Travel and Hotels.com so you can book your Hotel Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing