Hotel looks newly refurbished and good but only after you have lived in it then you realise it's just a facade.
Pros: location. Close to train station. Close to bus stops.
1. No free wifi. You have to pay €9 per device for the basic plan, which takes 2 min to load a basic page. €15 for the business plan, which is basically forced upon you as you really have no alternative.
2. Small bathroom that is only enclosed by a glass door. Unhygienic and not very private
3. Short of staff or really experienced staff. 2 people man the front desk, one of them is completely clueless and can't even answer the most basic question like 'can I drink the water that is available in the jug at the front counter'. The other lady is just short on patience therefore rude as she has to tends to guests herself as well as the guests of the other lady.
4. OMG can this hotel be more badly soundproofed. We can hear everything from the corridor. We can hear the people even in the room opposite of us. The floorboards are thin so you have to be careful when you walk as not to disturb the people in the rooms and below you. Also, the hotel decided to do maintenance / drilling starting from 8:30am until noon on one of the days we were there. What are they thinking.
5. Can I make that last OMG any larger? So noisy!!!!!!!!!!!!
- Official Description (provided by the hotel):
- The Leonardo Hotel Vienna is the first Austrian hotel of the Leonardo Hotels chain. It welcomes you in the city centre of Vienna: directly at the Europaplatz, close to the biggest shopping street and the train station "Westbahnhof". Furthermore, the historic town centre and the St. Stephan's Cathedral as well as other interesting sights are easy to reach within 5 minutes by underground. Free unlimited Wi-Fi access in superior rooms. ... more less
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