We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New Location -- Gets It Right”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Ritz-Carlton, Vienna
Ranked #13 of 362 Hotels in Vienna
Certificate of Excellence
Chicago, Illinois
Level Contributor
176 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“New Location -- Gets It Right”
Reviewed 12 April 2013

Knowing the Ritz-Carlton group in many other cities, I was eager to stay in its new location in Vienna, and on the experience of a two-day business meeting, am completely enthusiastic.
A converted bank building with excellent location on the Ring, this was intended for another hotel group -- recently succeeded by the Ritz.
The room was all to be asked for -- spacious, good work area, bed very comfortable with ample pillows and a thick duvet; bathroom very large with separate tub and shower, and excellent amenities; a quality coffee-maker in the room.
A rooftop bar was still closed for the season, but would be superb for the skyline view when weather allows.
The meeting facilities were well-proportioned and equipped, and all catering was timely and helpful.
WiFi is separately charged, which is always an annoyance, but on request it was found to be included in our corporate rate (and should be asked for). Delivery of newspapers was included on request, as was an immediate fruit basket.
The health club is well furnished with up-to-date equipment, and the steam and sauna were spotless and comfortable.
Most impressive were the staff -- who have fully taken up the upper-end service model by which an energetic young crew display the sincere and credible attitude that they are truly happy to welcome and be of assistance to their guests.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,157 reviews from our community

Traveller rating
    890
    178
    63
    14
    12
See reviews for
224
488
51
223
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2013

Stayed in this hotel over the Easter weekend and it was a good choice. Great location, on the Ring, with the Opera House an easy 10 minute walk. Room was very comfortable (very good quality bed) and everything works - including the heating which was very necessary given the very cold weather. Service overall was good although breakfast was late on Sunday morning and we wanted to go to Mass and were really late because of that. My only grip really was with the Concierge who failed to pass on messages and seemed a bit hopeless. A few teething problem in this hotel I think. Overall I would certainly recommend it because of the level of comfort, but service could be a bit better.

Room Tip: Our room was facing an internal courtyard and therefore very quiet.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chesham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 April 2013

A really top notch 5 star hotel in every way in a great central location. Love the roof top bar. I could not recommend this hotel more highly. If you want to treat yourself stay here and you will not be disappointed.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10AFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston, Massachusetts
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 6 April 2013

I went to Austria last February and made Vienna my Hub since we were going to take trips around. There are excellent luxury hotels in Vienna and all of them have excellent reviews but I wanted to try the new Ritz Carlton since it has just opened last November, I think. Besides all the luxury, comfort and bells and whistles that luxury hotels have; nothing it's more gratifying that a sincere customer service. From the moment you arrive, the door person, the bags, check-in, room service, cleaning, security, restaurants and specially Club Lounge. All of them top notch service. I hope they keep the same level for years to come. Try it, you will not be disappointed.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oscar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turku, Finland
Level Contributor
6 reviews
5 hotel reviews
Reviewed 1 April 2013 via mobile

Best service from entrance to exit. Luggage boy ask me shortly before leaving if I would like to have something refreshing to drink to our Salzburg trip. Money worth spending))) As they say-" Ladys and Gentleman serving Ladys and Genteman"

Stayed April 2013, travelled with family
Helpful?
Thank Andrus_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 March 2013

Several months ago I received notice that a new Ritz Carlton was opening in Vienna, Austria. We live in a city with 3 very marginal Ritz Carlton properties so it has curbed our enthusiasm for the brand--but decided to try Ritz Carlton Vienna nonetheless. We were not disappointed. By far the most impeccable service and manners of any Ritz Carlton we have visited in years. Front desk staff and Club Level team would literally take turns to 'wow' my family and me with their dedicated attention to every detail. Truly spectacular.

Room Tip: Pick a room on the 6th floor and walk up the stairs to the Club Lounge.
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MT1075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 March 2013

Recently stayed at the newly opened Ritz Carlton in Vienna. The hotel is located right in the heart of the city and walking distance to most attractions. Service, rooms, spa/pool/gym and restaurant are suburb. There is not much too add. I can only recommend this hotel.

Room Tip: Junior Suite - beautiful layout and bathrooms.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler_de
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 362 in Vienna
5.0 of 5 bubbles 1,337 reviews
Inner City
Hotel Sacher Wien
Hotel Sacher Wien
#3 of 362 in Vienna
5.0 of 5 bubbles 1,606 reviews
Inner City
The Guesthouse Vienna
The Guesthouse Vienna
#2 of 362 in Vienna
5.0 of 5 bubbles 780 reviews
Show Prices
Show Prices
Show Prices
Inner City
Park Hyatt Vienna
Park Hyatt Vienna
#7 of 362 in Vienna
5.0 of 5 bubbles 970 reviews
Inner City
Palais Hansen Kempinski Vienna
Inner City
Hotel Imperial Vienna
Hotel Imperial Vienna
#15 of 362 in Vienna
4.5 of 5 bubbles 1,090 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Vienna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Vienna

Property: The Ritz-Carlton, Vienna
Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 362 Hotels in Vienna
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suits, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city whilst Dstrikt Steakhouse offers the best selection of Austrian meats cooked on a “Josper” charcoal grill directly from farm-to-table. In Melounge Lobby Lounge you enjoy a rich breakfast during the mornings, an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons and a delicious cheese plate from "Poehl am Naschmarkt" together with one of the best wines in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Marriott, Priceline, Agoda, Odigeo, Southall Travel, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your The Ritz-Carlton, Vienna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing