This is a pretty new hotel in a great central location with spectacular service. I stayed for three nights on a business trip. I was upgraded to a junior suite. The suite was not particularly large, but was well furnished, practical and nicely decorated. It was more contemporary than most Ritz hotels. The living room and sleeping area was separated by a wall that was open on both sides. As a result, the sleeping area was not completely private. This was fine for me as I was not entertaining, but could be a draw back in other circumstances. The bath room is very nice with lots of marble, two wash basins, separate stall with toilet and bidet, soaking tub and shower. The hotel is located very close to Stadtpark and Cathedral of Vienna with many fine restaurants within an easy walk. Breakfast is served just off the lobby and has a nice selection with made to order eggs. I thought the fruit was especially nice. The weather was nice and we enjoyed a few glasses of wine on the roof top bar, which was delightful. As good as everything else was, what really puts this hotel a step above is the service. I was always addressed by name and they could not have tried harder. Very well done.
Only complaint is the car service from the airport. The driver did not arrive on time and I had to call the hotel to track him down. He then proceeded to talk on the speaker phone, while I was trying to call home on my cell phone. I thought he was very rude! The car was a nice new E Mercedes, but the driver spoiled what should have been a nice trip
- Official Description (provided by the hotel):
- Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more less
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