We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Ritz-Carlton, Vienna
Ranked #17 of 358 Hotels in Vienna
Certificate of Excellence
Reviewed 7 August 2014

The Ritz-Carlton vibe is very present in The RC Vienna. As my first stay at a RC hotel I left with an impression that will keep me coming back to Ritz-Carlton (or Marriott) hotels. The staff goes the extra mile to make you feel welcome.

  • Stayed: December 2013, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Timothy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,329)
Traveller rating
Traveller type
Time of year
Language
  • More languages

784 - 790 of 1,329 reviews

Reviewed 7 August 2014

The room and bathroom are spacious with all the amenities you'd expect at a 5-star hotel. The hotel itself is also greatly situated in the center of Vienna. The staff is courteous and the hotel itself is clean. No complains, but no wow factor.

  • Stayed: September 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank gtahir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

I stayed at the Ritz in Vienna for one night after attending funerals in Hungary. I was there with my adult daughter, and we like being in nice Marriott property hotels, though we are also fine with the basic Marriott property hotels. As long as there are no bugs, we manage!

This hotel was lovely. Ok, the room at the Ritz in Montreal was nicer, and the club level room we had in Vienna had a strange, almost sewage or humid air odor. It wasn't overwhelming, and not something worth complaining about for one night, but if we had stayed longer, I would have said something, and I have no doubt that it would have been dealt with.

Per normal, everyone we met at the hotel was very nice and pleasant to deal with, but one in particular stood out - Szilvia in the Club Level lounge. This woman was just a whirling dervish of joy and happiness, and there was nothing she wouldn't do for those that walked through the lounge's door. She made you feel as if you were the most important guest she had ever had the pleasure to serve, even though I know I am no one compared to the people she must see come through those doors. But she was this way with everyone - nice and pleasant and friendly. Honestly, she was the best thing about Vienna, because we certainly didn't find the people in the city to be friendly at all, but Szilvia, she was fantastic.

Her tips on where to go and what to do were spot on, and when I mentioned how amazing the humongous blackberries were that were out during dinner, she brought me some to take to my room, even though I didn't ask her to. She just knew it would be a nice gesture, and she did it. Truly the best part of any stay at a Ritz-Carlton was Szilvia in Vienna.

The doormen were also very pleasant, and greeted us with smiles and opened doors whenever we returned to the hotel from sightseeing. The shower's water pressure was fantastic, and the room was very nicely laid out. Also, service was very fast, as evidenced by my mentioning at Club lounge check out that I was going to need a taxi and help with luggage, and the luggage cart and porter were at my room before I even made it back to my room! Fastest service I have ever received!

I highly recommend a stay here, and if you find yourself on Club Level, I hope you meet Szilvia. Her smile will make any weary traveler feel better!

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank sapphireChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

I booked the Ritz through American Express platinum. I got upgraded to a bigger room without having to ask for it which is always great. The rooms were very big even to American standard and very clean. The staff is the most helpful staff that you can ask for. They were some reviews that this hotel is not in the center and it's not true at all. It's exactly 7 min walk to the center and the good thing is that you are a little away from all the noise. I couldn't be happier with my choice. Thank you again to American Express for recommending a great hotel with fine hotel and resort amenities.

Room Tip: We were on the 7th floor and our room was great.
See more room tips
  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank mersedeh1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

This was our first stay in the Ritz Carlton Vienna and it was perfect. My partner and I had just completed a 4 day cycle from Linz to Vienna and we were sweaty and dishevelled. Yet from the minute we stepped into the hotel we were made to feel special. The door men were friendly and the entire lobby staff were attentive and not once did they treat us any differently to any other guests in the hotel. The room was excellent, the facilities were fantastic. The location was close to all the main sites. This hotel is hard to fault. The guest relations team were also very helpful and provided an exceptional service for my partner and I. I wanted this experience to be memorable for her birthday and they certainly went out of their way to do that.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 800Ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Recently, I made arrangements for a VIP group to stay at the Ritz Carlton Vienna. This is a repeat client that requires a high level of attention, and the Ritz Carlton Vienna did an outstanding job meeting the group's unique needs. The hotel staff is superbly trained on the lost art of customer service. Every individual (from the hotel management, to the restaurant wait staff, to the front desk, to the doormen, to the concierge desk) went out of their way to provide warm, professional, personalized service. For example, the doormen remembered the names of each guest and greeted them upon their return to the hotel. In my opinion, service is the single most important aspect of any hotel experience, and the Ritz Carlton Vienna stands a the a step above the rest.

  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank BlossomJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Spent two nights at the start of a Tauck river cruise at this well located hotel close to main sites and sounds of Vienna. The hotel lobby staff very friendly and fluent in English seamless check in, Breakfast buffet was one of the best I've had . Rooms are luxurious and very comfortable. top marks all around.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank howardsWhiterock_bc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 358 in Vienna
1,537 reviews
Inner City
Palais Hansen Kempinski
Palais Hansen Kempinski
#10 of 358 in Vienna
1,214 reviews
Inner City
Hotel Sacher Wien
Hotel Sacher Wien
#5 of 358 in Vienna
1,765 reviews
Show Prices
Show Prices
Show Prices
Inner City
Hotel Imperial Vienna
Hotel Imperial Vienna
#15 of 358 in Vienna
1,188 reviews
Inner City
Park Hyatt Vienna
Park Hyatt Vienna
#7 of 358 in Vienna
1,136 reviews
Inner City
The Ring, Relais & Chateaux
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Vienna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 358 Hotels in Vienna
Price Range: £256 - £544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travel Republic (UK), Southall Travel, Agoda, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelsClick, HotelQuickly, getaroom.com and Cancelon so you can book your The Ritz-Carlton, Vienna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing