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“Great Hotel in Vienna”

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The Ritz-Carlton, Vienna
Ranked #13 of 360 Hotels in Vienna
Certificate of Excellence
Detroit
Level 3 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great Hotel in Vienna”
Reviewed 11 August 2014

This is a very nice relatively new hotel conveniently located in a central location within walking distance from most main attractions. We stayed in a room with club lounge access. The club lounge at this hotel is excellent with perhaps the best staff we met at a hotel club so far. Szilvia stands out but special mentions to Christine, Simon and Mario are also warranted. All amenities of this hotel are top notch. The rooftop bar offers great service and very nice views of the city. Will definitely come back.

Room Tip: Club lounge access is definitely worth it.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank dbocca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Swedish first
  • Turkish first
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English first
mumbai
Level 4 Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 August 2014

I had gone there with my family which also has a baby of 2 years old.

they were very helpful in providing the crib etc.

But their concierge was greatly lacking in local knowledge of places to eat. at one place we told them to book for us and on getting a confirmation we went there only to find out that there is no booking in our name!

the breakfast spread is also good here.

the pool people very helpful though it is a small indoor pool

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank lovetravelling46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level 3 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 August 2014

Room quality was excellent. Service was good. Fitness Room and pool were good. Room service was good. Would choose this hotel again if in Vienna but never felt that pitter patter that I have when staying at some 5 Star Hotels.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Win4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 6 Contributor
523 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 8 August 2014

Easy 5 minute walk to the opera house and old town. 2 minute walk to the U station which is easy way to get around. From the moment we arrived staff welcomed us, whisked away our car and walked us to our room to explain the details. Breakfast was excellent.... anything made to order plus buffet came with the room. Very comfortable bed which is important to our travels. Rooftop bar was great. Our only complaint is our last evening in Vienna we walked back after dinner to enjoy a nightcap on the roof bar and it was closed for a private function. We were disappointed but found a little bar across the street. Highly recommend this hotel. Great staff. Very friendly and welcoming.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank lesliebauman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mill Valley, California
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 August 2014

The Ritz-Carlton vibe is very present in The RC Vienna. As my first stay at a RC hotel I left with an impression that will keep me coming back to Ritz-Carlton (or Marriott) hotels. The staff goes the extra mile to make you feel welcome.

  • Stayed December 2013, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timothy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
91 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 7 August 2014

The room and bathroom are spacious with all the amenities you'd expect at a 5-star hotel. The hotel itself is also greatly situated in the center of Vienna. The staff is courteous and the hotel itself is clean. No complains, but no wow factor.

  • Stayed September 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank gtahir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2014

I stayed at the Ritz in Vienna for one night after attending funerals in Hungary. I was there with my adult daughter, and we like being in nice Marriott property hotels, though we are also fine with the basic Marriott property hotels. As long as there are no bugs, we manage!

This hotel was lovely. Ok, the room at the Ritz in Montreal was nicer, and the club level room we had in Vienna had a strange, almost sewage or humid air odor. It wasn't overwhelming, and not something worth complaining about for one night, but if we had stayed longer, I would have said something, and I have no doubt that it would have been dealt with.

Per normal, everyone we met at the hotel was very nice and pleasant to deal with, but one in particular stood out - Szilvia in the Club Level lounge. This woman was just a whirling dervish of joy and happiness, and there was nothing she wouldn't do for those that walked through the lounge's door. She made you feel as if you were the most important guest she had ever had the pleasure to serve, even though I know I am no one compared to the people she must see come through those doors. But she was this way with everyone - nice and pleasant and friendly. Honestly, she was the best thing about Vienna, because we certainly didn't find the people in the city to be friendly at all, but Szilvia, she was fantastic.

Her tips on where to go and what to do were spot on, and when I mentioned how amazing the humongous blackberries were that were out during dinner, she brought me some to take to my room, even though I didn't ask her to. She just knew it would be a nice gesture, and she did it. Truly the best part of any stay at a Ritz-Carlton was Szilvia in Vienna.

The doormen were also very pleasant, and greeted us with smiles and opened doors whenever we returned to the hotel from sightseeing. The shower's water pressure was fantastic, and the room was very nicely laid out. Also, service was very fast, as evidenced by my mentioning at Club lounge check out that I was going to need a taxi and help with luggage, and the luggage cart and porter were at my room before I even made it back to my room! Fastest service I have ever received!

I highly recommend a stay here, and if you find yourself on Club Level, I hope you meet Szilvia. Her smile will make any weary traveler feel better!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank sapphireChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Vienna

Property: The Ritz-Carlton, Vienna
Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 360 Hotels in Vienna
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more   less 
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