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“SImply perfect”

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Palais Hansen Kempinski Vienna
Ranked #10 of 362 Hotels in Vienna
Certificate of Excellence
Vienna, Austria
Level Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“SImply perfect”
Reviewed 2 May 2014

The hotel is perfectly situated along the ring road in walking distance to the main sights and shopping areas. It's a beautiful building where old meets new. What really makes the Kempinski outstanding however is the wonderful staff. Everbody was always friendly and attentive. The room (Ring suite) was just wonderful and had all I wish for in such a hotel. The spa is small but ok. I can especially recommend the breakfast (good dim sum) and the afternoon tea.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mr_selo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
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English first
Petaling Jaya, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2014

This is our first time in Vienna..and I must say that we have made the right decision to splurge on hotel so we have an unforgettable experience. The quality of teh hotel is good, rooms are new & beautifully decorated, beds are comfortable, staffs are friendly & they always smile. The location is excellent as well and you can walk around the inner ring from the hotel. The cosiness of this hotel grants us much needed sleep to fell refreshed for the next day tours. Will definitely be back!

Room Tip: Request for a city view.
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Elaine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterville, Maine
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2014

A nice old building, recently renovated into the 21st century. Beautiful and large modern rooms, good food in the restaurants, good drink at the bars, wonderful staff, close but not too close to the bustle of the old city.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 April 2014

We stay at Kempinski hotels as they are always good quality and well located for the tourist parts of cities. This hotel had been refurbished recently and everything was beautiful and fresh. We stayed in a mid range room which had a large bed seating area plenty of wardrobe space and a good size bathroom. The shower was really good with hand held shower and very powerful top shower head which was excellent. The whole room was controlled by an iPad so if you aren't computer savvy it's a bit harder but you can switch them all manually. We arrived early from the night train and our room was ready which really helped. The staff were friendly and concierge really helpful. If we are in Vienna again we will stay here again.

Room Tip: We had room 140. This was an inner court area room which was very quiet and a good size room
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tdp16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
183 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 22 April 2014 via mobile

Very friendly staff, good athmosphere, nice service. Rooms are great, perfectly equipped. Great location, the most important places can be reached by foot. Breakfast is perfect, huge variety of fresh food, they prepare eggs and pancakes upon request on site. Wellness area is relaxing and nice.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Ildiko I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 April 2014

This hotel was the third one we stayed at during our European honeymoon tour. As I stated in the title, this hotel will ruin you for many others! From what I understand, the hotel is only about a year old and I think it is the model for Kempinski's future properties. The lobby is beautiful and grand and the property itself is very high-tech. Our room was controlled by an in-room iPad - it can control the lights, room temperature, TV, etc. You can also request room service, laundry service, etc. on it was well. The bathroom floors were heated and the shower was also digitally controlled for temperature, shower head and rain fall. Room service and laundry service was top-notch as well as the hotel staff. The location was also minutes from all the major restaurants and shopping as well. We were VERY pleased with the hotel and would stay here again during our next trip to Vienna!!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bmwbikerbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston Upon Thames
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2014

This was the best hotel I have ever stayed at. The service was immaculate. The breakfast choices were excellent. Rooms were very good sized and had all the facilities you could think about in a hotel. We have a little one and she enjoyed a lot as well during her stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shinjini T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palais Hansen Kempinski Vienna

Property: Palais Hansen Kempinski Vienna
Address: Schottenring 24, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 362 Hotels in Vienna
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Palais Hansen Kempinski Vienna 5*
Number of rooms: 152
Official Description (provided by the hotel):
Palais Hansen Kempinski Vienna - originally built as a hotel for the World Exhibition in Vienna in 1873 - captivates the visitor with a historic building, modern architecture and contemporary luxury. It is a glamorous hot spot with 152 rooms & suites, 2 restaurants, 1 bar, a large spa and fitness area as well as conference rooms and one ballroom. ... more   less 
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