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“Perfection”

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Palais Hansen Kempinski
Ranked #10 of 358 Hotels in Vienna
Certificate of Excellence
Reviewed 10 July 2014

Vienna was beyond my expectation and this hotel was even beyond Vienna !!!
I can't say it was the best hotel I have ever stayed in but it was definitely one of the best.
I don't want to go through details because it would be pointless when you can simply say "Everything was perfect"!!

Room Tip: Ask for a room facing the street while booking . They will consider the requests
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  • Stayed: July 2014, travelled as a couple
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1  Thank Roozbeh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 July 2014

We stayed in two rooms with our kids and dog over Easter weekend for 4 nights. We had a large room with a king bed and plenty of room to do yoga or otherwise host the whole family and dog for movie night! The bed was comfortable and luxurious, closet space was plentiful, the bathroom had a fantastic tub and also a wonderful powerful shower. The kids had a smaller room with two twin beds with luxurious bedding and small bathroom with both tub and shower. The hallways were large but generic as were most main areas of the hotel. The lobby had a bit of charm, but was cold for the most part. The breakfast restaurant was incredibly warm, attractive and comfortable. Breakfast was overpriced with poor service, but the selection and quality were outstanding.

  • Stayed: April 2014, travelled with family
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1  Thank Beach2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

This place is impeccable. We stayed for 3 unforgettable nights. It is on par with "Das Stue" in Berlin which is also an excellent hotel. Flawless. The place runs like a scene from the film "The Grand Budapest hotel". It is expensive, yes, but that is what service costs. The room was lovely and the bed so comfortable that it was difficult to separate yourself from it in the morning. The breakfast has a full range and nothing is left to chance. The whole place must be run by a fastidious obsessive compulsive. Fantastic. Definitely returning.

Room Tip: The bathroom is fully automated. you need to press the buttons a little hard to get the shower/bath...
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  • Stayed: June 2014, travelled as a couple
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Thank aristochat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Stayed here 4 nights for leisure (birthday/anniversary) on our first trip to Vienna. Hotel is in perfect location for sightseeing - 5-10 mins walk to centre Stephenzplatz, 1 minute from metro which goes directly to Schonbrunn and Heligenstadt and 2 mins from tram stop for Nussdorf. 20 minutes walk to Hofburg / museums quatier

Staff were unfailingly courteous and proactive in making our stay special. Room (grand deluxe) was huge and beds were soooo comfy that it was almost worth staying inside!

Breakfasts were vast and catered for many tastes - English, American, French, Austrian, Turkish / Arab, Mediterranean - also lactose-free, gluten-free, vegan etc and champagne included!

There is a DJ in the lobby bar in the evening but there's also a separate bar area where the sound doesn't penetrate for those (us) preferring a quieter environment.

Would highly recommend this hotel for a spot of happy self-indulgence.

Room Tip: third floor side was very quiet - superb sound insulation
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
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Thank Copperfield27Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Absolutely stunning new property in Vienna (opened about a year ago)
Very helpful and friendly staff,
superior room is not spacious but big enough, with perfect AC, heated bathroom floor, awesome bathroom amenities and an Ipad that connects to the TV ......
DIE KÜCHE (their main restaurant for breakfast, lunch and dinner) is great! Real good food and good service.
Gym is big enough for a workout (didn´t use the spa)....... and YES you can smoke! - in their own cigar lounge!!!!!!
Not a cheap hotel obviously, but worth it. We´ll be back for sure!

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
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Thank thetraveler44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

We stayed here during the Easter Weekend and had a fabulous time. The hotel is exceptionally well placed, modern and comfortable. The staff were excellent, and the hotel restaurant Edvard a delight. We would certainly stay again in the future.

  • Stayed: April 2014, travelled as a couple
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Thank JPfoodie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Stayed here for three nights for a Christmas break. A really first class hotel. The room featured an ipad for controlling lights, booking dinner and lots more. Very friendly guest liaison who helps with everything from suggesting and arranging restaurants to helping with sightseeing, tickets etc. Food and bar fantastic too, very friendly and efficient. It does come at a price, nothing is cheap but well worth it if you want to treat yourself. Good location too.

  • Stayed: December 2013, travelled as a couple
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Thank Drdrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palais Hansen Kempinski

Address: Schottenring 24, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 358 Hotels in Vienna
Price Range: £237 - £663 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Hansen Kempinski 5*
Number of rooms: 152
Official Description (provided by the hotel):
Palais Hansen Kempinski Vienna - originally built as a hotel for the World Exhibition in Vienna in 1873 - captivates the visitor with a historic building, modern architecture and contemporary luxury. It is a glamorous hot spot with 152 rooms & suites, 2 restaurants, 1 bar, a large spa and fitness area as well as conference rooms and one ballroom. ... more   less 
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