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“Great Location, Great Staff, Great Hotel” 5 of 5 bubbles
Review of The Guesthouse Vienna

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The Guesthouse Vienna
Ranked #2 of 367 Hotels in Vienna
Certificate of Excellence
Hampshire, England
Level Contributor
200 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great Location, Great Staff, Great Hotel”
5 of 5 bubbles Reviewed 10 July 2014

I'll start with our welcome, which was friendly, attentive and very efficient.
We were taken to our room and shown how the equipment and the set up worked. There was a really nice coffee machine, and several different teas, which you had to phone down to get boiling water for, which was delivered to the room in seconds. Basically, you were allowed to drink the two complimentary bottles of white wine and the two complimentary bottles of red wine if you wished, along with the water, cola, juice and beer. Spirits, sparkling wine and snacks were chargeable. There was a wine fridge for the white wine, though we felt it wasn't cool enough, but managed to get our wine into the mini-bar fridge.The wines were replenished each day and you were encouraged to take what you didn't drink home with you! Never had that anywhere else before!!
You could take breakfast in the restaurant downstairs, or pick up some stuff and take it to your room. We truly felt as if we were part of the furniture here, i.e. comfortable with the whole set up, relaxed, and our four nights here were blissful, with good sleeps and a comfy bed.
Secondly the location: very near to most things, we caught the CAT train from Vienna airport and a two stop Underground ride to the nearest station to The Guesthouse. It was a five minute walk from there.
We had much to see all around the area, as Vienna has to be up there with one of our favourite cities, even Rome! So many historic buildings at every turn.
We also took in a Mozart concert which was excellent.
The whole Viennese experience was a good one, made better by the hotel we chose. Well done the team. We would definitely stay here again, if we go back to Vienna

Room Tip: We didn't feel the need to upgrade to a room with a view, as we spent much of the time outside a...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank skipper123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 14 July 2014
Dear Skipper123!

We are more than happy that your have enjoyed your time with us and we could fulfill all your expectations! Thanks also for mentioning our service as this is the most important to us. It's the personal service we offer that makes the difference to others! Thank you for the hint with the wine cooler, we will check of course if it is working properly! Great to hear that you will consider The Guesthouse Vienna for your next visit in our beautiful city! So see you soon!
Kindest regards from The Guesthouse Vienna Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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728 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
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English first
1 review
5 of 5 bubbles Reviewed 9 July 2014

The Guesthouse was a brilliant find. Our room on had a superb view of the Albertina and the staff were friendly and very accommodating. In such a central location, we navigated the city sights with great ease. We highly recommend this hotel.

Room Tip: Ask for a room with a view of the Albertina
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 14 July 2014
Dear Julian H!

We are more than happy that we could fulfill all your expectations and that you have enjoyed your stay with us! Thank you so much for recommending The Guesthouse Vienna so highly!!
Come back soon to be our guests!
sunny regards from the entire team of The Guesthouse Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

This one of the best hotels I have stayed in. We had a deluxe Opera view room and it was a coup de coeur. Magnificent bathroom with huge soft, white towels, Molton Brown toiletries. Beautiful snowy white linen covering downy soft pillows and duvets. Excellent, well-informed staff. I cannot fault this place, all hotels could learn a thing or two from here. Effortless elegance and comfort.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 9 July 2014
Dear Pamela A!

We highly appreciate your wonderful feedback on our hotel - Thank you so much for sharing your experiences! We are truly proud that we could meet all your expectations in terms of service, design and amenities we offer! We hope to welcoming you back soon as our guests!
with kindest regards from Vienna!
Gabi Rosner
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Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

In the heart of the city - great staff - beautiful rooms - wonderful, ambience. This is what every hotel should be like. A perfect 10. Walking distance to many museums, the opera house, albertina, and coffee shops and great restaurants and the underground and the ringstrasse. Small and personal.

Room Tip: Take an opera view room
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tpt107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 3 July 2014
Dear tpt107!

Thank you so much for your superb review, we are truly honored to be your favourite hotel now!
We will of course share your very nice comment with our entire team!
See you next time at The Guesthouse Vienna!
with sunny regards Gabi Rosner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hong kong
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

i always like small hotel and the guesthouse vienna is perfect in terms of the size ....
more than that is their location being perfect, just 3 minutes away from the opera house and everything is in walking distance ...
the room type we checked in is deluxe opera view room and we totally were in love with it:
1/ bright
2/ spacious and with modern design
3/ complimentary wines (replenished everyday)
4/ friendly and helpful stuff

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ilovetravel-2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 1 July 2014
Dear Ilovetravel-2010!

Thanks for taking the time and sharing your experiences with the TripAdvisor community. We are really happy that you have enjoyed your stay with us especially in terms of our service, location and amenities we offer.

Well, I think there is nothing else to add, than saying: “Thank you for being our guest - and come back soon”!
with sunny regards from Viena
Gabi Rosner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 June 2014 via mobile

The location is excellent, at the center of every sightseeing spot. It is between two major metro lines U3 and U4, very convince. The room is clean and bright, the bed is comfy! The service is good as well.
There is 2GB limit for the free wifi, we just stayed for 1 night, so it's enough for us.
If the room rate includes breakfast, it would be perfect. They have their own bakery and the bread is very good!

Stayed June 2014, travelled as a couple
Helpful?
Thank Linlinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 24 June 2014
Dear Linlinch!

It makes me proud to read that you enjoyed your time with us and I am delighted that you were satisfied with the service you received from our employees. Indeed the location of our house is one of the best in town! Indeed it is not so usual that a hotel has it´s own bakery - so it´s great to hear that we did a good job!
We hope to welcoming you again soon here with us!
Kindest regards from the team from The Guesthouse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ciudad Del Este, Paraguay
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

The best two things about this hotel is the guest services and the quality. The hotel is a very modern design hotel in the middle of Vienna. All the tourist attractions are very close and at walking distance. The rooms are modern, very clean and very well thought out. B&O TV, complimentary wine and beverages in the room, expresso machine, Molton Brown accessories. Pretty cool all around.

The only thing i would improve on, are the shades, they don't completely close in order to have a pitch dark room.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ange588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this review, 24 June 2014
Dear Ange588!

Thanks for taking the time and sharing your experiences with the TripAdvisor community. We are really happy that you have enjoyed your stay with us especially in terms of our service, design and amenities we offer. Hopefully you come back soon so that we can spoil you again!
Kindest regards from The Guesthouse Vienna Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Guesthouse Vienna

Property: The Guesthouse Vienna
Address: Fuehrichgasse 10, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 367 Hotels in Vienna
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Guesthouse Vienna 5*
Number of rooms: 39
Official Description (provided by the hotel):
Boutique Hotel in timeless design of Sir Terence Conran und Conran + Partners, situated right in the heart of Viennas historic center, in a top location behind the State Opera House and the famous Albertina Museum. 39 rooms and suites do not communicate the typical hotel atmosphere, rather the feeling of your own private apartment in Vienna, with individual and very personal service. Brasserie & Bakery on the ground floor, which spoils with daily fresh baked bread and sweets, as well as light, healthy dishes 7 days a week from 06.30 am to 11.00 pm. All rooms and suites are equipped with cosy living room area, bath and/or rainforest shower, air condition, a wine fridge, espresso machine and minibar - all drinks except spirits are included in the room rate, safe with power outlet, B+O TV and Audio, high speed W-Lan, cordless phone, bathtub or rainforest shower, towel radiator (also heatable in summer), hair dryer, shaving mirror and large wardrobe. Molton Brown amenities and hand made soap from the soap manufactury Wolfgang Lederhaas. Enjoy a lounge window in the opera view rooms from 2nd to 7th floor! The Guesthouse Vienna – not a hotel in the conventional sense! Welcome to your new home! ... more   less 
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