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“The Perfect Location and Hotel in Vienna.”

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The Guesthouse Vienna
Ranked #8 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed 29 July 2014

We travelled to Austria for 9 days and spent the last 4 nights in Vienna after visiting Linz and Salzburg. Everything was perfect from location to design and right down the attention to details by the front office staff. If we ever go back to Vienna again, we are very sure to return to this hotel.

Guests gets 4 bottles of wine complimentary each day and honestly we did not even try to consume 4 bottles a day. The free mini bad was a very nice gesture. loved the Molton Brown toiletries and the B&O entertainment system. We spent so much time sitting at the window ledge with a perfect view of the theatre and Albertini.

We were only disappointed with 1 thing when we checked out. On check in day, we were very specific about freezing the mothers milk my wife was pumping and string for out little girl who didn't travel with us. Upon check out, we discovered that 8 days worth of milk pumped was not freezed as requested but merely chilled. My wife was in tears and the entire trip was drowned with this mishap.

What can we say? We just need to check personally in future and don't just assume it's done right.

Be sure to go to cafe central which is just 5 minutes walk away.

Cheers.

Stayed: July 2014, travelled as a couple
Thank Kevin_Tann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 30 July 2014

Dear Kevin_Tann!

First of all we would like to thank you so much for choosing our hotel for your recent stay in our beautiful city! We are very happy to hear that you have enjoyed your stay with us!
Please accept our sincere apologies for any inconveniences caused by the mistake with the mother´s milk, but we definitely understood just to cool the it! We are terribly sorry about that!
The more we are happy to hear that you will consider The Guesthouse Vienna again for your next visit in Vienna! Please don´t hesitate to contact me and I will be more than pleased to take care of your reservation personally! See you soon!

Kindest regards from Vienna! Gabi Rosner

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622 - 628 of 904 reviews

Reviewed 27 July 2014

Amazing, amazing, amazing! Service, location, attention to detail in the room were all superb! The hotel had a nice blend of urban, old world charm and modern, and they did such a fantastic job of welcoming our family, from the complimentary drinks and wine, to the bite size desserts in the room. Every part of the room was well thought out, including the fantastic "sleep" spray - the linens were scrumptious to sleep in! Our family of 5, including 3 boys under age 8, had a fabulous time here, as everything was within a few minutes walk. The person at the front desk on our first night was so unbelievably helpful; he was very willing to accommodate all of our requests and endless questions. This hotel is simply wonderful!

Room Tip: We had 2 connecting rooms not facing the street and it was great - they were super quiet, plus we we...
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank spospk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 30 July 2014

Dear lindacP9191XH!

Your kind feedback is very much appreciated and I would personally like to thank you for recommending our hotel on TripAdvisor.com. We are very happy to hear that you felt so comfortable with the location, design and services provided by our Front Office staff!
We hope to welcoming you back soon as guests of our house!
with kindest regards Gabi Rosner

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Reviewed 21 July 2014

Location, service, privacy, design, food, attention, pet friendly, views, superb attentive staff.
Not matter if you come to Vienna for bussiness or pleasure - this is the hotel √
I stayed in previous trips at The Sacher (Gorgeous not a question), now I like the modern, hip, young atmosphere here at Guest House.
We will recommend to friends and return next visit.

Room Tip: Higher floors, park view.
  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank NORMAN I I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 23 July 2014

Dear Norman II!

Thank you so much for taking your time to write such a wonderful review about your stay here with us! Your feedback is very much appreciated and I would personally like to thank you for recommending our hotel on TripAdvisor.com.
We are very much looking forward to your next visit and please contact me anytime, I will be more than pleased to assist you with any future reservations!
Kindest regards from Vienna!
Gabi Rosner

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Reviewed 21 July 2014

This a great hotel! I'm happy that we found this ourselves, and asked our travel agent to arrange our reservation - usually we are guided by his suggestions.
There are many good features about this hotel, many of which are covered by the other reviews. I will mention those important to us. Amazing location, opposite the Opera House and Albertina. Very nice, comfortable, well equipped room with a nice size bathroom. We were on the 7th. floor and had a great view of the square in front. Sitting on the window seat with a glass of wine and enjoying the view is memorable. The coffee maker in the room made the best hotel room coffee I have ever had. Actually it was one of the best cups of coffee, period. Complimentary water and wine is a really nice touch. We had the red wine, it was pretty good - I have not come across a hotel which provides bottles of red and white wine free of charge. I hope other hotels take note, at least for water. The staff at the main desk were friendly and efficient and always smiling. We had breakfast at the hotel restaurant - service is not very fast, but the food was very good.
The rooms are quiet and the beds are comfortable, but I will suggest that the hotel invests in some decent pillows. The pair provided were flat as pancakes, and they did supply us an extra pair when we requested them, although they were equally flat.
We enjoyed our stay here, and would highly recommend this hotel to anyone wanting to stay in central Vienna.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank SM_Huntington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 23 July 2014

Dear SM_Huntington!

It is so wonderful to hear that we were able to provide a memorable stay for you and that you have enjoyed The Guesthouse in terms of location, design as well as service and amenities we offer! Thank you also very much for your hint with the pillows - we have already bought some more firm ones. Just let us know before your next visit and we will of course provide them in your room! Please feel free to contacting me personally for your next reservation, I will be more than pleased to assist you personally! Come back soon and let us spoil you!
Kindest regards Gabi Rosner

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Reviewed 20 July 2014

You cannot beat this location; you are literally across from the Opera House. The staff is incredibly helpful and attentive. Also, water, soda, and wine are included in your room fee. The A/C was excellent. Nothing like spending a day in the hot Austrian sun and coming back to a cool room to enjoy your complientary wine. The only suggestion for improvement is the thickness of the pillows. The ones we had were just too thin.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank Lakewolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 21 July 2014

Dear Lakewolfe!

On behalf of the entire team here at The Guesthouse Vienna I would like to thank you for your very kind review and for choosing our house for your recent stay in Vienna. How great to hear that you have enjoyed the time here with us and of course our complimentary wines! We will definitely get some firm pillows if somebody needs them, thank you so much for the hint!
We hope to welcoming you back soon! Sunny regards from Vienna from the Guesthouse Vienna
Team

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Reviewed 15 July 2014

Apparently we were the first couple from Malta to be guests in The Guesthouse. At check in the staff were radiant and helped us up into our splendid room. We were given a tour of the room and its tiny surprises hidden all around. A tiny treasure trove. Freein this place is no easy taskwine replenished daily even Bacchus would have been satisfied(though being a chocaholic would have preferred two giant boxes of viennese chocolate), a coffee machine, teas, soft drinks, water. Even an umbrella... how toughtful of them.
What can you say of the front desk? Always with a smile even on a Sunday morning when they would have died being with their loved ones . God knows how many times they hear the same questions and have to politely reply with garb and professionalism. Working here is no easy job. Yet compared to us in the mediterranean a smile and a greeting is never far away.Well done to all the staff there. A great advert for the austrian kindred.
At breakfast we were always seen to quickly, efficiently and professionally. Our preferences for the breakfast meal were memorised by the attending staff and again a smile and humour were never far away.
I would like to thank all the staff involved in running the guesthouse for making the stay like a little taste of paradise. This complemented the wonderfully beautiful city of Vienna. We truly fell in love with the city, its charm, culture, beauty and the feeling of happines it instils in travellers.
I would love to return to The Guesthouse and feel that little bit of heaven again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank maltipur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 18 July 2014

Dear maltipur!

We cannot thank you enough for this wonderful review you have written about The Guesthouse Vienna! We are overwhelmed by your kind words, thank you very much!
It is indeed great to hear that you have enjoyed our service at the fullest, that is the way it´s supposed to be! Each and every one of us is giving everything to make your time with us the most memorable one ever - and your comments show that we are on a good way!
Your kind note has been of course shared with our entire team and we all hope to welcome you back soon!
sunny regards from the entire team of The Guesthouse Vienna

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Reviewed 15 July 2014

Originally we booked 25hours Hotel, but in the last minute we opted for The Guest House Vienna as we preferred staying in city center of the old town. And we’re perfectly happy with our final decision to go for The Guest House Vienna!

Top three reasons that make it the best place to stay in Vienna: Awesome location, warm and efficient front desk and booking service, comfy room with practical room facilities.

1. Fantastic location: On a quiet street facing a row of trees and Helmut Zilk Square. We got to enjoy quiet moments in the room in day time with lounge windows opened. Right behind Albertina and Opera. Walking distance to Hofburg and the Ring, St. Stephen’s Cathedral, Kärtner Strasse… Just a few steps away from the supermarket/eateries Billa Corso and metro/trams stop Oper. We simply strolled back to the hotel one night from Opera after watching Tosca and another night from Musikverein after the concert.

2. Warm and efficient front desk & booking service: Special thanks to Hosan, who was the first person to greet us in Vienna and has been a great ambassador of the city. We arrived early in the morning and had to wait for a few hours before our room was ready. Hosan gave us tips about where to go and what to do. He made efforts to reach us by phone after our room was ready. The email responses from booking service were immediate and clear. The Bellmen were friendly and warm too.

3. Comfy room with practical facilities: Brilliant room design, a soft and subtle modern mix, and the most comfortable hotel beds. Wardrobes, slippers, a walking closet, free wines and drinks (except some items)… The highlight of the trip is we started the days with a cup of freshly ground coffee from the in-room espresso machine; we watched 2014 FIFA Worldcup matches on Bang & Olufsen TV/Audio to end the days.

We had an extremely wonderful stay in the hotel and we certainly love to recommend it to everyone.

Details for improvement: 1) The zipper of a coach cushion was out of line that the white inner pillow was clearly visible. We deliberately put the zipper side on top in order to for housekeeping personnel to spot it. But it was not fixed during our stay. 2) The hairdryer stayed wherever we left it before we left the room every day. Maybe we should put it away in the cabinet of the bath room ourselves.

Room Tip: Rooms with Opera (street) view are highly recommended. Though our room is at the lower level but it...
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
2  Thank Ed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabIRosner13, Rooms Division Manager at The Guesthouse Vienna, responded to this reviewResponded 18 July 2014

Dear Bonmipond!

We cannot thank you enough for writing such a wonderful review and recommending our hotel on Tripadvisor! It´s so great to hear that you were satisfied with the location, design as well as our services provided by our entire team - and special thanks from Hosan to be mentioned by name!
Also thank you very much for your comments regarding the housekeeping, they are enormously important for us to improve! We will of course forward them to our executive housekeeper, so that we can avoid this little mistakes in the future!
We truly hope that The Guesthouse Vienna will be your first choice for your next visit in Vienna!
Come back soon! Your Guesthouse Vienna Team

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Additional Information about The Guesthouse Vienna

Address: Fuehrichgasse 10, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #8 of 361 Hotels in Vienna
Price Range: £194 - £545 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Guesthouse Vienna 5*
Number of rooms: 39
Official Description (provided by the hotel):
Boutique Hotel in timeless design of Sir Terence Conran und Conran + Partners, situated right in the heart of Viennas historic center, in a top location behind the State Opera House and the famous Albertina Museum. 39 rooms and suites do not communicate the typical hotel atmosphere, rather the feeling of your own private apartment in Vienna, with individual and very personal service. Brasserie & Bakery on the ground floor, which spoils with daily fresh baked bread and sweets, as well as light, healthy dishes 7 days a week from 06.30 am to 11.00 pm. All rooms and suites are equipped with cosy living room area, bath and/or rainforest shower, air condition, a wine fridge, espresso machine and minibar - all drinks except spirits are included in the room rate, safe with power outlet, B+O TV and Audio, high speed W-Lan, cordless phone, bathtub or rainforest shower, towel radiator (also heatable in summer), hair dryer, shaving mirror and large wardrobe. Molton Brown amenities and hand made soap from the soap manufactury Wolfgang Lederhaas. Enjoy a lounge window in the opera view rooms from 2nd to 7th floor! The Guesthouse Vienna – not a hotel in the conventional sense! Welcome to your new home! ... more   less 
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