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“Eat better is to live better”
Review of Loca

Loca
Ranked #22 of 4,739 Restaurants in Vienna
Certificate of Excellence
Price range: US$16 - US$51
Cuisines: Austrian, International
More restaurant details
Restaurant details
Dining options: Dinner, Breakfast, After-hours, Lunch, Delivery, Reservations
Neighbourhood: Inner City
Description: Loca. better eat better Loca. ist nicht nur ein gewöhnlicher Name. Hinter Loca steckt viel mehr: und zwar ein erfrischend einzigartiges Konzept das verschiedene Ernährungsweisen auf geschmackvolle Art und Weise verbindet. Ganz nach persönlichem Belieben zaubern wir Gerichte, die sowohl Kohlenhydrat-arme, als auch eine fett-reduzierte Ernährung unterstützen. Low Carb. Eine Mahlzeit, bei der fast voll und ganz auf Kohnlenhydrate verzichtet wird, ist nicht nur leicht bekömmlich, sondern kann auch toll schmecken. Low fat. Wer von Fett ablässt, muss im Loca. nicht auf Geschmack verzichten. Wir beweisen dir in unseren kulinarischen Kreationen, dass auch ein fett-armes Menü ein dickes Lächeln ins Gesicht zaubern kann. Local. Bei uns kommen nicht nur Liebhaber der ausgefallenen Küche auf ihre Kosten. Auch für den bodenständigen Gourmet gibt es Allerlei aus der traditionellen österreichschen Küche zu entdecken - angerichtet im gewohnt stilvollen Loca. Wir wünschen "an Guaden!".
Reviewed 13 January 2018

We dined at the wonderful Loca restaurant. We were warmly greeted on our arrival and shown to our beautiful table. The interior décor of the restaurant is rather lovely and clean. After dining here, we were impressed with the standard of the food we had, as everything was beautifully seasoned to ensure delicious, fresh and authentic tastes and flavours of the dishes. The food we had here was perfectly seasoned with the ingredients used tasting so fresh and natural, it almost felt as though the herbs used for the dishes were from Loca's own backyard. Our starters were good, but the mains were even better and took the cooking standards to a new level of excellence. All in all it was a satisfying dining experience, and a great start to our visit to the beautiful city of Vienna.

    • Value
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Thank 811michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 - 63 of 1,022 reviews

Reviewed 7 January 2018

All we can advise is that should you have reserved a table at this restaurant, to be prepared for the eventuality of eating somewhere completely different.

After reading positive reviews and looking at Loca’s website I reserved a table several days in advance for 23rd December 2017, and received a very friendly email confirming the reservation.

When we arrived and entered the little restaurant, a waiter walked to us and informed us that actually we were not going to be eating. He went to great lengths to blame another member of staff for overbooking, and there was nothing that he could do.

What irks me particularly is firstly that they had made no attempt to email me whenever they discovered they had made this mistake(and before someone from Loca responds to this review with some lame excuse about accidentally deleting emails of reserved guests, they had the additional option of finding my details in their “sent message” folder). Secondly, knowing that five hungry people were going to be disappointed at about 9:15pm, they had not made any attempt to find a suitable alternative as a professional response to their own error.

We stood our ground in the limited space between the diners and asked what they were going to do about the situation, (the initial impression we got from the waiter was that he expected us to shrug our shoulders and walk back into the street) as it was late, we were a family of two adults and three children (the youngest was eight years old), and that we had booked a table at Loca as we were celebrating a special birthday and that we had taken a three tram, forty minute journey to get there.

The waiter did eventually concede and took us in to the edge of the serving area and tried phoning another restaurant that was nearby and had space, and generously offered my daughter a glass of water(!) whilst we waited.

He was successful and we had to make do with dining at an Italian restaurant (does not matter how good or not it was, we had not gone on a once in a lifetime celebratory trip to Wien to eat Italian food, but that was the only option remaining).

We have eaten at many restaurants, and have never been as poorly treated and hope never to have such an experience again.

1  Thank B-Wylder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loca1010, Inhaber at Loca, responded to this reviewResponded 8 January 2018

Dear B-Wylder!

One more time, I am really shoked and all I can do is to apology. Everything else you can read in the mail, I sent you.

Best regards Andreas Kurz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

I was there with my fiancee. We have made a pre booking for a table 2 days in Advance! They are making their marketing in the way that they pretend that there is no place at all and that something special happens if you can make a reservation.
We ordered the largest tasting menu. I will rate it 3/5, they did not completely knock us down - we were pressed wine other than we wanted, the waiter opened the bottle, did not give it a try and spilled wine. At the end of our dinner while pouring wine he have poured a new iphone ... I asked for the reactions of the owner - he replied that it certainly did not happen with them. We did not pay the tip, the waiter did not even bother to give us the coat. I advise do not consider going to this place !!! It's overrated and not worth the visit.

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1  Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017

While trying to figure out where we could find something different other than sausages and schnitzel in Vienna, we come across the wonderful Loca Restaurant. An important detail before you came here, book in advance because they have a small number of tables. As far as the food experience goes....it was outstanding. 6 perfectly cooked course, from the starter till' the desert and they have e well organised wine menu. The prices are a bit above average, but it's worth it. The staff is really friendly and will answer any of your questions.

    • Value
    • Service
    • Food
Thank Ioana-Andreea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017 via mobile

Food is exceptionally good, staff very professional and overall is good value for money.
Nice menu, very good quality, well presented. Highly recommended

Thank Mery D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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