Tried to get the battery replaced in my Swiss watch. Told the assistant there was one screw missing from the back. Went back to collect it. Staff refused to replace the battery because a screw was missing. Heard the word tourist in the flow of German between sales assistant and technician. Obviously they do not like tourists in this shop. Avoid it. There are better alternatives elsewhere in town e.g. Markenuhren where the jeweller was totally helpful.
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