Most taxis we took in Vienna hadn't heard of it so we kept telling them to take us to the Marriott (the hotel is behind it). Most rooms are duplexes; we found it very tedious to be in one and never really unpacked for our 3 night stay. The property is luxurious but has its quirks and weaknesses that reflect poorly on the architectural renovation and design. Air conditioning is a problem if you are in a heatwave because the top of a duplex is warmer and doesn't really cool down. We kept trading in the duvets for sheets and worried we'd be warm at night. The bathtubs are huge and the shower is in the tub but you have to reach inside at least 6 feet and hope your gymnastics abilities are adequate to reach over to the faucets to turn on the shower from outside the tub. The bathroom has poor safety features and it is scary to get in and out of the tub. Takes a while for the hot water to come on. The duplex has an office with a laptop but they are aged and are so slow on the internet as to be useless. The computer in the lobby meeting room downstairs is faster but doesn't have an @ key. We were told the management knows about this in-room computer problem for a long time and just doesn't deal with it. No BBC World News on the TV system. The spa had no weights; just cardio equipment. Silly corner cutting and design flaws for such a masterful renovation and at a property at this price level. The week we were there the concierge was on vacation (i don't know why they didn't have a stand-in) and some of the advice we received was pretty poor -- although some of the employees on duty turned out to be very knowledgeable and helpful such as Fabian at the front desk who gave us some excellent recommendations. At the end of the day, it is a 30 room property and you're not going to get certain aspects of what you get in a 300 room property. It is also an eerily quiet place at night inside and it has the feeling of a locked-down fortress (think of all those opening and closing doors in Get Smart) -- great if you like privacy but a bit eery if you are traveling alone. The Bristol is right across the opera house and at the entrance to the main shopping street, and this is about an 8 minute walk away from the cathedral once you get your bearings and learn the diaganol street plan . For the first 24 hours we didn't get it and kept taking a taxi or a 15 minute walk to get to the same place. That said, there is a lovely garden where breakfast is served. The kids enjoyed playing in the sandpit while we waited for brekke which was very good. It is across from the City Park (Stadtpark) where kids have a great time playing. The interior of the building is an interesting mix of old and new and be sure and have someone from the hotel take you on a tour of the restored palatial party rooms which are nicer than anything I saw at Schonbrun palace. The staff is certainly friendly and helpful and service is prompt. The building inside and outside is beautiful. The main thing here is that the physical property has its quirks and the uber-discreet nature of the place is not for everyone although we managed to leave our suite and its chandeliers intact even with a 4 and 5 year old in tow with rubber bouncing balls (that the hotel wackily gave us upon arrival along with other kiddie goodies). If I came back, I'd pass on the duplexes though.
- Official Description (provided by the hotel):
- The Palais Coburg Hotel ResidenzThe Palais Coburg in the heart of Vienna offers culture and luxury comfort to its guests in elegant ambiance. Here it is possible to experience six centuries of building history in an architectural piece of art which was built on the former defence wall of the emperor's city, and as it was in the 19th century , the late residence of the House of Coburg-Gotha with its grand ceremonial rooms is still a venue for elegant representation. Furthermore the Palais Coburg is a place for culinary indulgence, presentation of rare wines and a house in which guests, who love the extraordinary, like to linger.35 suites offer guests of Palais Coburg between 54 m² and 165 m² - an average of 100 m². Most of the suites are spread over two stories and each is uniquely furnished and presents a fascinating combination of valuable historic elements, technological conveniences and modern design. Each suite is dedicated to an important member of the Sachsen-Coburg and Gotha family dynasty who was significant in the history of Palais Coburg. In this way the suites of Palais Coburg also honour the service of royal families from Great Britain, France, Hungary, Portugal, Bulgaria, Belgium and Austria.Chef Silvio Nickol and his team are synonymous with creative cuisine of the highest level. The gourmet restaurant at the Palais Coburg is a place of comprehensive, contemporary dining culture. Creative interpretation of classic dishes and exceptionally composed innovations as well as subtly arranged interaction of food and wine are the main topics. In the wine list more than five thousand positions are listed.The sommeliers are devoted to the care and best presentation of fine wines and Chef Silvio Nickol provides adequate creations to accompany the exceptional vintages from the Palais Coburg Wine Archive .The Basteigarten Restaurant we will offer our guests light and creative cuisine throughout the day. Also, the concept with two exceptional premises, the Garden Pavilion and the Wine Bar which exhibits the harmonious integration of a modern architectural element into a historic setting, will remain unchanged.The extensive Bastion Garden is also available to our guests during the warm months of the year. Leisurely hours can be pleasantly spent under the large trees in the attractively arranged garden while enjoying superb cuisine. Exquisite coffee and a comprehensive breakfast choice offer an inspiring day’s beginning. A lunch menu that displays finesse without being pretentious can be enjoyed with an outstanding selection of wines. Freshly baked cakes, pastries and famous Viennese coffee specialties invite one for a relaxing afternoon break. In the evening, our extraordinary selection of wines can be enjoyed with exceptional dishes created especially to accompany them.The Palais Coburg has several event venues which offer various ambiences. The Bastion Foyer in the entrance area exhibits a distinctive combination of modern architecture with historic architectural substance. Above the city mural, one gains entry to the mundane Coburg vaults in the first cellar storey. The red brick walls of the underground casemates take one back to the Renaissance era and immerse the guest in the history of the Palais and the Bastion of Vienna. In the second story, the Beletage, one finds the Johann Strauss Concert Hall and the Ceremonial Rooms which have been restored to their original splendor from the 19th century. Two outdoor staircases lead from the Ceremonial Rooms to the Bastion Garden. The office rooms of the Beletage offer modernly equipped offices in rooms with elegant and historic atmospheres. All of these venues are furnished with high quality materials and modern technology to ensure the guests of Palais Coburg an exquisite experience and make the aspired goals of event organizers possible. ... more less
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