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Arthotel ANA Westbahn
Ranked #249 of 359 Hotels in Vienna
Reviewed 30 May 2013

This hotel is very convenient to Westbahnhof and for an early train departure it is well located and that's about it. If you are a solo traveller it may be ok but I was seriously looking for the other half of the bed, if you are an average size couple either upscale your room or go elsewhere. It is definitely not a **** hotel on any account.

  • Stayed: May 2013, travelled as a couple
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Thank Kswitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 58 of 225 reviews

Reviewed 8 April 2013

Fantastic location - 2 min walk from Platform 11 of the Westbahnhof. Good rooms, Friendly staff, sufficient breakfast and enough eating places ( especially a lovely family run Chinese eatery round the corner). And a bar. All the trams and metros and railways and airport bus - two minute walk away.

Room Tip: I had a side road facing room which was great as it snowed all night!
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  • Stayed: January 2013, travelled on business
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Thank SimonJob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, Manager at Arthotel ANA Westbahn, responded to this reviewResponded 9 April 2013

Dear SimonJob,

thank You very much for Your review. We are glad that You liked our hotel and hope to welcome you again soon.

With best regards
Ferdinand Barg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2013

I relied on other reviews when booking this hotel, as I stayed in one not too far from here and thoroughly enjoyed that experience. However, being across from the transportation center appealed to me. Was a mistake. The elevator was out, but I was told it would be repaired and working the next day. It was never fixed during my stay of 3 days. Was given the smallest room on the second floor (two flights up a circular staircase) that overlooked the corner - very noisy. Room was so small that toilet was separate from bath, in what was probably once a broom closet. No desk or dresser, television so small (12") that I could not see it well, but not that it made a difference, since there was nothing but one news channel in English. Carpet was coming up, pillows were flat, room was hot and the curtains had holes in it. Oh, and go across the street to the transportation station mall and get yourself a box of teabags - 2.80 euros each in the minibar. OUCH!

  • Stayed: February 2013, travelled on business
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1  Thank mrsflint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2012

The hotel is excellently located at 2 min of Westbahnhof and metro station - the metro network of Vienna is very good and help you go everywhere in Vienna, in very short time. The room was clean and nice (still, the furniture looked rather poor). The personnel is the best asset of the hotel - very friendly and helpful. We felt really welcome. I would stay again there, for sure, and recommend the hotel to my friends.

  • Stayed: December 2012
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Thank AlinaLikeToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2012

Stayed in a double room, which was really outdated and did not feel like a room of a 4 star hotel. The bathroom was ok but the floor and the furniture in the room could have been changed some years ago already. The pillows on the bed were very thin - you had to fold one pillow four times before putting it under your head. Breakfast was great and staff was friendly. Location is quite convenient. It is easy to get to the centre of the city by metro or if you don't like using the metro there are several tram lines which you can use to get around the city.

  • Stayed: October 2012, travelled with friends
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Thank rbrbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

A minute from the Vienna's principal train Station and 2 primary metro lines you are 15 minutes from St Stephens Square or other major central sites of interest including excellent a high end shopping street. The neighborhood is quiet and safe and for those needing fast food McDonalds is minutes away with a host of other offerings in the train station. Taxis Bus and Tram all allow access to parts of the City right near the hotel. This is a european modest hotel with a nicely appointed lounge with internet, a restaraunt that does offer breakfast ( A very healthy one) at a small additional charger each morning. The rooms are not large but well maintained and comfortable to sleep in. Staff willing to help and please. Good Value and worth using as a base to explore Vienna.

Room Tip: Lower floors always work best.
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  • Stayed: September 2012, travelled as a couple
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Thank travellingsinclairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2012

I stayed with my sister at Westbahn Hotel Wien on 11th and 12th August. The double room was simple and served as a decent accommodation. The staff are very helpful and welcoming and are quick to offer assistance.
The location of the hotel is ideal if you want to use the metro or catch a cab. We used the metro to travel through Vienna relatively easily. The hotel offers a great breakfast and the restaurant attendant was kind enough to check if we wanted chicken instead of ham since we're Muslims.
I don't think this hotel qualifies as a 4-star, but the pleasant atmosphere to me is sufficient to make one's stay in Vienna a lovely and memorable one.

  • Stayed: August 2012, travelled with family
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1  Thank Hind S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arthotel ANA Westbahn

Address: Pelzgasse 1, Vienna 1150, Austria (Formerly Westbahn Hotel)
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#147 Luxury Hotel in Vienna
Price Range: £42 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arthotel ANA Westbahn 4*
Number of rooms: 52
Official Description (provided by the hotel):
In a comfortable hotel atmosphere the building comprises a calm old Vienna-style inner courtyard with an historic garden well. Health-consciously furnished rooms (using mainly natural material) will ensure a relaxing stay in one of the most beautiful cities of the world: a breakfast buffet with natural food and sparkling wine will put you in the right mood for shopping and experiencing culture in Vienna. The Arthotel ANA Westbahn is located next to Westbahnhof (subway hub; airport shuttle service, shopping center). ... more   less 
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Also Known As:
Westbahn Hotel Vienna

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