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“I never come back to this hotel”

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Arthotel ANA Westbahn
Ranked #305 of 362 Hotels in Vienna
Gothenburg, Sweden
1 review
“I never come back to this hotel”
Reviewed 25 July 2013

The hotel should have Air conditioner according to Gala Hotels. It had not. only an out of order blower. The room was very little. No place for furniture. Outside view was a dirty half roof. It smelts dirt and turd.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Galahotels.com

Helpful?
Thank Owjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New Delhi, India
Level Contributor
399 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 21 July 2013

This probably is one of the closest hotels from a Railway station that I have have every stayed in ione. Just across the road - barely 3 minutes walk from the station. Thus very convenient to commute with rest of the city Vienna. The hotel is run by a family. They are very cordial and helpful. Rooms are average size & with all amenities. Breakfast is good. They have a bar too. The elevator makes it very convenient to check in with baggage.

Room Tip: Book in advance
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  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Satya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 May 2013

This hotel is very convenient to Westbahnhof and for an early train departure it is well located and that's about it. If you are a solo traveller it may be ok but I was seriously looking for the other half of the bed, if you are an average size couple either upscale your room or go elsewhere. It is definitely not a **** hotel on any account.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank Kswitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Vienna hotels

Varanasi, Uttar Pradesh, India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 April 2013

Fantastic location - 2 min walk from Platform 11 of the Westbahnhof. Good rooms, Friendly staff, sufficient breakfast and enough eating places ( especially a lovely family run Chinese eatery round the corner). And a bar. All the trams and metros and railways and airport bus - two minute walk away.

Room Tip: I had a side road facing room which was great as it snowed all night!
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank SimonJob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, Manager at Arthotel ANA Westbahn, responded to this review, 9 April 2013
Dear SimonJob,

thank You very much for Your review. We are glad that You liked our hotel and hope to welcome you again soon.

With best regards
Ferdinand Barg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ames, Iowa
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 February 2013

I relied on other reviews when booking this hotel, as I stayed in one not too far from here and thoroughly enjoyed that experience. However, being across from the transportation center appealed to me. Was a mistake. The elevator was out, but I was told it would be repaired and working the next day. It was never fixed during my stay of 3 days. Was given the smallest room on the second floor (two flights up a circular staircase) that overlooked the corner - very noisy. Room was so small that toilet was separate from bath, in what was probably once a broom closet. No desk or dresser, television so small (12") that I could not see it well, but not that it made a difference, since there was nothing but one news channel in English. Carpet was coming up, pillows were flat, room was hot and the curtains had holes in it. Oh, and go across the street to the transportation station mall and get yourself a box of teabags - 2.80 euros each in the minibar. OUCH!

  • Stayed February 2013, travelled on business
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Helpful?
1 Thank mrsflint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 December 2012

The hotel is excellently located at 2 min of Westbahnhof and metro station - the metro network of Vienna is very good and help you go everywhere in Vienna, in very short time. The room was clean and nice (still, the furniture looked rather poor). The personnel is the best asset of the hotel - very friendly and helpful. We felt really welcome. I would stay again there, for sure, and recommend the hotel to my friends.

  • Stayed December 2012
    • Value
    • Location
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Helpful?
Thank AlinaLikeToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 November 2012

Stayed in a double room, which was really outdated and did not feel like a room of a 4 star hotel. The bathroom was ok but the floor and the furniture in the room could have been changed some years ago already. The pillows on the bed were very thin - you had to fold one pillow four times before putting it under your head. Breakfast was great and staff was friendly. Location is quite convenient. It is easy to get to the centre of the city by metro or if you don't like using the metro there are several tram lines which you can use to get around the city.

  • Stayed October 2012, travelled with friends
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Helpful?
Thank rbrbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arthotel ANA Westbahn

Property: Arthotel ANA Westbahn
Address: Pelzgasse 1, Vienna 1150, Austria (Formerly Westbahn Hotel)
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#164 Luxury Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Arthotel ANA Westbahn 4*
Number of rooms: 52
Official Description (provided by the hotel):
In a comfortable hotel atmosphere the building comprises a calm old Vienna-style inner courtyard with an historic garden well. Health-consciously furnished rooms (using mainly natural material) will ensure a relaxing stay in one of the most beautiful cities of the world: a breakfast buffet with natural food and sparkling wine will put you in the right mood for shopping and experiencing culture in Vienna. The Arthotel ANA Westbahn is located next to Westbahnhof (subway hub; airport shuttle service, shopping center). ... more   less 
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Also Known As:
Westbahn Hotel Vienna

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