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“Would definitely return again”

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Motel One Wien-Prater
Ranked #52 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed 6 August 2014

Definitely on the positive side: nice hotel with stylish, modern and functional design, everything brand new and clean, excellent location just beside underground station (U-Bahn), just few stops from city centre, enjoyable green neighbourhood beside Prater park to stroll around (priceless for dog owners), welcoming, helpful and efficient staff that promptly fulfilled every special request expressed while booking, good breakfast with plenty fresh choices and excellent coffee, great cocktails with delightful occasional offers at hotel bar, great terrace to relax and enjoy an evening drink.

Minor deficiencies are probably similar like already experienced in other hotel from the same chain: crowded breakfast with not enough tables to serve all guests, therefore had to wait in queue to be sit, not enough spaces in the hotel garage, better not to count on it and park in other nearby garage, should take in account that 10 minute delay in street parking quickly results in parking fee, room service not so efficient – in 3-day stay managed to skipp our room once and did not refilled toiletries at each service.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Clarissa22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 17 August 2014

Dear Clarissa22,

thank you for taking the time to write this review here on Tripadvisor. We hope to welcome you again soon at one of our 51 Motel One houses.

Best regards,
Michael Todt
Hotelmanager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (480)
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142 - 148 of 481 reviews

Reviewed 26 July 2014

The hotel ( in my eyes it is definitivly not a motel) is located near Prater and several subwaystations, eithin 10 minutes you reach downtown. Rooms are alike in all hotels from this chain, very comfortable and of decent size. Free wifi worked well. Breakfast ok. Will certainly use this chain again when possible.

Stayed: July 2014, travelled on business
Thank PeterEijsbouts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 1 August 2014

Dear PeterEijs ...,

thank you for writing this wonderful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Michael Todt
Hotelmanager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

I stayed in this hotel as part of a conference package. It is a budget hotel, but is brand new and the fixtures and fittings are sparkling new. Breakfast is served in the bar area and in an adjacent room. The choices were good and fresh fruit salad was a lovely healthy choice. Staff were all very friendly and speak perfect English! There is no phone in the room, so you can't contact reception or contact other hotel guests from your room. The basin in the shower-room looks really smart, but the plug does not stay in so the basin does not hold water! Shower is lovely and powerful. Another snag was that the bathroom door automatically closes. I made the mistake of putting my hand on the door frame whilst reaching in for a towel in the bathroom and the door closed on my fingers with resulting pain!

On first entering your bedroom the TV screen embedded in the wall looks like a fish tank with virtual fish swimming to mood music. Nice idea, but it does get a bit tedious when it comes on everytime you enter the room. Although right next to the big Prater amusement park, the sound-proofing is good and that was not a problem. However, on the Friday night there was loud music coming from somewhere until about 3am. Perhaps ear plugs would be useful.

  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Fleur50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 1 August 2014

Dear Fleur50,

thank you very much for your great Feedback about your stay at Motel One Wien-Prater. We hope to see you again very soon.

Sincerely
Michael Todt
Hotelmanager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Great location and the rooms are fantastic. The breakfast is great BUT there were two problems (and one issue).
1. the wifi was very poor quality in the room and not good enough to VOIP
2. The fan on the air conditioner was faulty and tapped all night. Despite asking every morning to get it fixed - it was never repaired
3. Finally - there are no landline phones in the room

Room Tip: if you upgrade to a larger room then choose a room ending in 40 e.g. 140,240,340, 440 etc
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Paulxxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 17 August 2014

Dear Paulxxxxx,

thank you for your feedback here on Tripadvisor. We are sorry for the problem with the air condition. Of course it should be fixed by us immediately.
Motel One does not offer phones, safety boxes and mini bars in the room on purpose. So we can ensure a special value for money to our guests.

Best regards,
Michael Todt
Hotelmanager

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Reviewed 5 July 2014

Great location, not downtown old Vienna but super easy access with metro, right next to Prater park, which was perfect for kids. Breakfast is very good, staff was extremely nice and helpful. Rooms are small to stay with two kids, but functional.

Room Tip: If you have kids ask for the bigger rooms (it was $20 euros more expensive per night)
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank keikoBrossard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 1 August 2014

Dear keikoBrossard,

thank you very much for your wonderful feedback on Tripadvisor.com. See you soon at Motel One Wien-Prater or one of the other 49 Motel One houses.

Sincerely,
Michael Todt
Hotelmanager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014 via mobile

I stayed there for three days and it was so great that I'm already planning to come back with my boyfriend.

First of all - breakfast - it's not huuuuuuge, but everything is soooooo good that on the day 2 I woke up earlier just to enjoy it.

The service is just the best, ok not only the service - everyone. If someone from staff is just passing by they are smiling and wishing you good morning.


And also- the price is more than reasonable.

I loved it and I'm looking forward to come again :)

Stayed: July 2014
1  Thank Ivana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 1 August 2014

Dear Ivana K,

thank you so much for this lovely words. We forwarded your feedback to our staff. They also want to thank you and we are all looking forward to your next stay.

Sincerely,
Michael Todt
Hotelmanager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

With some trepidation did I approach the first 'Motel' I'd used since the late 80's. However, I was generally impressed by the helpful efficiency of the staff; the calculated presentation in terms of furnishings...i.e. No wardrobe, dressing-table ---- in their stead were two niches, replete with hangers & a table that doubled as a desk & dressing-table. The bed was comfortable; the buffet breakfast generous in both its range & quality. The rooms have good flatscreens but no phones. the latter may now be considered superfluous....but I like them for internal communications.
This spartan furnishing policy was continued throughout the building....but it worked, somehow. It never looked basic or unwelcoming. It was a thoroughly functional Motel.

Its distance from the centre of Vienna is of NO consequence as its location is right by a subway station from which you will be swept, in pristine carriages, to the city centre in a few minutes.

Vienna's One Motel Is situated on the edge of The Prater amusement park....one of the oldest & largest such parks in the world. Don't Panic! My room looked out upon the park but I never heard a disturbing sound from it!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BD H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mtodt, Manager at Motel One Wien-Prater, responded to this reviewResponded 1 September 2014

Dear BD H,

thank you for the positive and detailed review of your stay at our house. We hope to welcome you again soon at Motel One.

Best regards,
Michael Todt
Hotelmanager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Motel One Wien-Prater

Address: Ausstellungsstrasse 40, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #52 of 361 Hotels in Vienna
Price Range: £70 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Motel One Wien-Prater 3*
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