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“Not luxury - nice”
Review of Hotel Das Tyrol

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Hotel Das Tyrol
Ranked #4 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 21 May 2014

The hotel is small and quaint, with a tiny elevator rising through the center of an old spiral staircase. The building is 6 floors, although the top floor seems to be a private residence.

The hotel lobby area is very small and is a few steps up from the street, with more steps to the lift foyer. We arrived on a wet and cold day and lugged our bags into the lobby unassisted, realizing quickly that the desk clerk (sole) was also the doorman. He jumped up to assist - once we were inside - and took control of our bags from that point – noting that we would not fit into the elevator within our two medium sized suitcases.

The breakfast area is also small and cozy and served a nice buffet mix of cereals and fruit, meats and cheeses. Basic breakfast fare (eggs & bacon) was available and delivered quickly by smiling staff who seem very rushed.

The hotel has no bar, lounge or restaurant so lunch, afternoon drinks and dinner must be sourced from outside. Given the proximity to a number of good restaurants and the 15 minute walk to the fantastic food stalls and bars of the Nachtsmarket, this was not a major issue.

There is a modern spa area in the basement (no gym) with a sauna and steam room. It was unused during our 5 day stay.

The hotel seems to cater to an older clientele – many of whom were apparently attracted by the proximity to the museum quarter where the hotel is located.

Our room (#50) was spacious, comfortable and dated. The Nespresso machine is a good feature, the room has a smallish flatscreen TV and the bathroom was modern and well equipped. The room was quiet and peaceful, not affected by traffic noise. The hotel, in common with most European buildings, was over-heated, so we liked being able to open our windows at night and get access to some cool fresh air. The room also had a small balcony with a table and two chairs which would be great for a morning coffee.

This is a nice small hotel. It is not 'luxurious' and misses some of the key features that you would expect to find in a SLH property. If you are looking for quiet, cozy and simple then this is a good choice. If you are looking for luxury then go elsewhere.

Room Tip: The corner studio rooms are large and comfortable.
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  • Stayed: May 2014, travelled as a couple
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4  Thank Yarro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Ramsbacher, Inhaber at Hotel Das Tyrol, responded to this reviewResponded 22 May 2014

Dear Yarro,

thank you for taking the time to commend on our hotel and its services.
We are glad that you liked our historic building, friendly and helpful services of our staff, the breakfast, the quiet room, good bathroom and the excellent location.

Due to the general judgment and the overall rating of your review we feel the need to clear again, that we are a 4 star boutique hotel, member of Small Luxury Hotels of the World since 2002 and not a 5 star hotel. The Tyrol is a privately owned hotel with a familiar and charming atmosphere. Maybe it’s also helpfull to know, that „Small Luxury Hotels of the World“ is a sales & marketing association of 520 4 + 5 star hotels worldwide. This could be important to know before booking, so that guests’s expectations match the hotel reality.

Regarding your comment about our room rate we would like to state that a rate of aprox. 220 Euros for a 35 m2 studio room with balcony in high season is not exaggerated and we feel that this is good value for money, as do the most of our guests too.

There are two other details we would like to get clear:
We do not promote that we offer restaurant, bar or gym in our Small Luxury Hotel neither on our homepage nor on SLH‘s website. We are sorry that you arrived with the expectation of finding these services at our hotel. Fortunately we are situated in the middle of Vienna and everything is really in walking distance as you mentioned above, e.g.at the Naschmarkt.
We like to state that our flat TVs have a size of 43 inch which we feel is a good size for a hotel room.

Thank you again and best regards,

Helena Ramsbacher & her team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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688 - 694 of 1,552 reviews

Reviewed 11 May 2014 via mobile

Hotel Das Tyrol was a wonderful experience for my wife and I, on our 3 day vacation in Vienna. The hotel location is very good, centrally located next to the Museum quarter for culture, next to the best shopping street, next to great restaurants and coffee shops, next to the nice nach-market and very close to a U-bahn (metro) station.
The Hotel itself is also a sensational experience. The staff is polite, very helpful and always smiling. The breakfast buffet is excellent and much more than continental (meats, vegetables, fruits, cheese, eggs, grains, breads, sweets and great coffee or tea. So don't miss that.
The room is convenient, clean and quiet (double glazing where needed) so our stay was a dream.
I did not personally use it, but the hotel also has a beautiful sauna and steam room for guest use.
Definitely a recommended stay!!!
Many thanks to the staff and management for an extraordinary experience.
Benny

Stayed: May 2014, travelled as a couple
1  Thank Benny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Stayed here in April 2014 and thoroughly enjoyed it. Wonderful location in museum district, excellent and friendly service, breakfast extra special - fab Bircher muesli, interesting and appealing artwork, great bedding and very comfortable. Also features a sauna and steam room which you can book privately for an hour. Couldn't have had a better start to our trip.

  • Stayed: April 2014, travelled with friends
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1  Thank sarah258_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

Selected through TP, and not disappointed! Beautifully appointed hotel, helpful attentive staff and lovely rooms. Couldn't have been better really. We've stayed in many places and different types of hotel all over the world. But this is one of the those we will always remember and return to.

The ladies who run the breakfast room are smashing and make sure everything is always perfect. (some of the best soft boiled eggs ever!) They could open this room up as a cafe!!

Room Tip: You won't be disappointed wherever you are!
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  • Stayed: April 2014, travelled as a couple
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1  Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Would highly recommend this hotel to anyone! We were welcomed on arrival and given all the information we needed to get around. The hotel is walking distance to all the major attractions in the middle of the city, plus near some great shops. The staff on reception can never do enough for you. They are wonderful. We had to leave at 4.50am to catch a flight and Christophe made sure we had our boarding passes printed the night before, arranged the lift to the airport, and even arranged for us to have a packed breakfast to take with us, giving us so many choices. It was amazing. Nothing was too much trouble.
Like all the other reviews say, great hotel, great staff, great beds, great breakfast......you can't go wrong. Thanks for a wonderful stay!

  • Stayed: April 2014, travelled with friends
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3  Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

This is an excellent small hotel, ideally placed minutes from the heart of the city. Whilst the rooms are not large they are a good size for a city centre hotel. A key feature was the bathroom which was outstanding. All rooms have newly renovated bathrooms and they have been done to a very high standard. Tea and coffee facilities were provided.
Breakfast was very good indeed, a generous buffet with great choice and the staff were very helpful and efficient.
Front desk staff were great, my German was non existent and fortunately their English was excellent and they kindly booked restaurants on my behalf.
This is a great value city centre hotel, well run and of a very high standard.

Room Tip: Make sure the room you have has the renovated bathroom.
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  • Stayed: April 2014, travelled with family
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2  Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014 via mobile

Das Tyrol was the find of the century in Vienna. It is located very close to the Museum Quarter and the Hofburg Palace on Mariahilfer Strasse, a good shopping street.
When we arrived, Nadine gave us the warmest, friendliest greeting and marked our maps with all the best to see - and the best Viennese coffee houses!
We had a beautiful, large room overlooking the street. Huge bed with fluffy down comforters, bathrobes and all of the amenities. The bath was great, and the shower/tub worked perfectly. The decor was stylish and tasteful. Even the lighting, which has been rather unsatisfactory in some of our hotels on this trip, was stellar.

Everyone working at at Das Tyrol was friendly and supremely helpful. Charming Christophe gave us excellent restaurant suggestions and even chatted with us and gave us pointers when we ran into him on the Metro. Lajos and Bettina expertly helped us with train info and other important details, and Antonela made breakfast delightful, whipping up fantastic lattes and melanges for us. In fact, breakfast is not to be missed at Das Tyrol. This is a great spread, with fresh fruits, yogurts, cheese and meats, smoked salmon and delicious breads and pastries, plus eggs and omelets to order. A great was to start your day in Vienna.
I highly and enthusiastically recommend Das Tyrol. It's a wonderful small hotel with a great personal touch.

  • Stayed: April 2014
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2  Thank oregoners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Das Tyrol

Address: Mariahilfer Strasse 15, Vienna 1060, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Mariahilf
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#4 Luxury Hotel in Vienna
#8 Romantic Hotel in Vienna
#10 Business Hotel in Vienna
Price Range: £90 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Das Tyrol 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to our exclusive boutique and art hotel in the heart of Vienna!Make yourself right at home, enjoy the lavish amenities in our rooms and the excellent service of our staff. Fine design combined with contemporary modern art creates a charming blend of tradition and modernity. We renovated our hotel during the summer of 2009: guest rooms, the breakfast lounge and wellness center, with its private sauna, steam bath and light-therapy shower, now exude a brand-new radiance for your delectation!Our hotel is in Vienna, in an outstanding, central location on the longest shopping street in the entire city, the Mariahilfer Strasse! Our always-helpful and very friendly service staff, along with that famous Viennese charm, guarantee that you will be captivated by our establishment. It is our foremost goal to make you feel right at home. We look forward to seeing you here soon. ... more   less 
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Also Known As:
Hotel Das Tyrol Small Luxury

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